K & K Consulting

Hi ***, thank you so very much for the kind words. It means a tremendous amount to us. I will share this with the team, hears this make it all worthwhile for us.

Thank you again for being a loyal client.

Kagen C.
Co-Founder

Hi ***-

Thank you so much for the kind words. I will share with this with Griffin. We really appreciate your business!

Kagen
Co-Founder
Regency Insurance Group

Hi ***, thank you so very much for the kind words.

I will share them with the staff, as this means the world to all of us here.

Thank you again for your business.

Kagen C.-
Co-founder

Hi Joseph

Thank for so much for your review.

This is tremendous to here and I will share with the whole team.

Thank you again for your business, it means the world to us.

Kagen C.-
Co-Founder

Hi ***-

Thank you so much for the review!

I will share your kind words with the entire team as this means so much to all of us here.

Thank you again for your business
Kagen C.
Co-Founder

Hi ***-
Thank you so very much for your kind words. I will share them immediately with the team. This means the world to us. Thank you again for your business.
Kevin

Regency Insurance Group

Hi ***-

Thank you for your candid review.

I believe there may be some miscommunication as we have attempted to assist on this issue may times.

Please call me personally to discuss.

Kagen C.- Co Founder

Good afternoon-

Thank you for bring Mr. concern to our attention.

In Mr. complaint, he states "cancellation of my homeowners ins.they never called me about it
after 2 months I got a notice of cancellation they said my application online was not signed by both parties if my wife did not sign why didnt the agent in this case was anthony barrentes of regency just call me and tell me about it"
Regency Insurance Position
To be clear, Mr. insurance policy is not canceled. The policy is active and in full force. The policy has been paid in full.
Mr. states that Regency Insurance did not call him. In fact. Regency Has reached out to Mr. multiple times as there is incomplete items on his file. I.e. a signed insurance application. Regency Insurance is being pro-active on Mr. file to prevent him from further issues down the road.

June 4th 2018, application sent to Mr. to be signed, including a check list on what needs to be completed for the file.
June 14th 2018, A personal email sent to Mr. explaining what is outstanding from a compliance perspective and that we are still missing signatures.
July 4th 2018, A email to client stating we still have not received the wind mitigation report from client. Not receiving this report will result in pricing changes on his policy.
August 6th 2018. A email reminding Mr. that the insurance policy is active but items are still missing from the file that can result in issues down the road.

Desired Resolution.
Mr. desired resolution "i want to be reinstated"
Regency Insurance Position.
Mr. has an active insurance policy. There is no need for reinstatement as it is not canceled. However, Mr. still has not signed the application or provided the appropriate trailing documents. This will result in alterations to his insurance in the near future.
Please let us know how we may assist further.

Sincerely
Kevin K.
Co-Founder