Industrial Chem Labs & Services

[redacted] Industrial ChemLabs & Services Inc (ICL) has reviewed the above mentioned complaint and can provide the following: On Mar**, *** [redacted] of ICL spoke with [redacted] regarding our Sewer Cleaner The price, quantity and terms were discussedOur representatives never state "Free Sample" [redacted] *** has spoken with the complainant and has agreed settle on the invoice for $Then [redacted] is to withdraw the complaint.Sincerely, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [redacted] *** has agreed for a [redacted] pick up tag and I told him I would be happy to withdraw my complaint as soon as I received a statement from them either by mail or email that myself and/or the company, Alternative Storage owes them nothingThe package is ready for pick up anytime Monday-Friday 8:AM to 5:PM Central TimeAfter I have received something in writing to this effect I will be more than happy to withdraw the compliant [Your Answer Here] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

[redacted] Industrial ChemLabs & Services Inc (ICL) has reviewed the above mentioned complaint and can provide the following: On May **, MrA [redacted] of ICL spoke with [redacted] regarding our Eliminator(weed killer) The price, quantity and terms were discussed as well that day and when the order was verified next day by our shipping manager Butch R***Our representatives never state "Free Sample"Butch R [redacted] has spoken with the [redacted] and has agreed to authorize a [redacted] call tag Please have the customer place the product in a card board box and ready for pick up within the next 3-business days Sincerely, Debra H***

[redacted] Industrial Chem Labs & Services Inc show this matter resolved the product was returned and credited on Feb, ICL has emailed the invoice showing a zero balance [redacted] ***

[redacted] Industrial ChemLabs & Services Inc (ICL) has received the disputed product back and issued full creditTherefore ICL considers this matter resolved [redacted] ***

[redacted] Industrial Chem Labs & Services Inc(ICL) has reviewed the above complaint and can provide the following: [redacted] has spoken directly with [redacted] and from a customer service perspective ICL has previously authorized a [redacted] calltagUnfortunately, the three times [redacted] attempted to pick up the package the complainant was not available for ***ICL will issue one more call tag Please have the customer place the product in a card board box and ready for pick up within the next 3-business days Then [redacted] is to withdraw her complaint.Sincerely, [redacted] ***

Revdex.com:At this time, I have not been contacted by Industrial Chem Labs & Services, Incregarding complaint ID [redacted] .Sincerely, [redacted]

Industrial ChemLabs & Services Inc(ICL) can provide the following information regarding the above mentioned complaint [redacted] from [redacted] was using our Eliminator(weed killer)On July **, MrE [redacted] of ICL spoke with [redacted] prior to the last shipment of Eliminator leaving our facility confirming the delivery and amount Butch R [redacted] has spoken with the complainant and has agreed to authorize a [redacted] calltag Please have the customer place the product in a card board box and ready for pick up within the next 3-business daysOnce the product is returned ICL will issue credit

Industrial ChemLabs & Services Inc(ICL) has reviewed the above complaint and can provide the following: [redacted] has spoken directly with Rochelle and from a customer service perspective ICL has authorized a [redacted] calltag Please have the customer place theproduct in a card board box and ready for pick up within the next 3-5business days Then Rochelle is to withdraw her complaint [redacted] ***

IndustrialChem Labs & Services Inc(ICL) has reviewed the above complaint and can provide the following: Butch R [redacted] has spoken directly with [redacted] and from a customer service perspective ICL will authorize a [redacted] calltag Please have the customer place the product in a card board box and ready for pick up within the next 3-business days

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I did speak to [redacted] as indicated in his response and he did agree to send out a piticket and credit our account in fullHowever, he maintains that [redacted] and myself discussed an orderWe did not do so as clearly defined in the phone logs I have submittedBecause [redacted] continues to deny the true contents of the conversation, I will not be withdrawing my complaint as I originally agreed toI will not agree to something that did not happen or to something I did not say nor agree to [redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Industrial ChemLabs & Services Inc (ICL) has reviewed the above mentioned complaint and can provide the following: On Oct **, , [redacted] of ICL spoke with [redacted] [redacted] regarding our Sno-Melt The price, quantity and terms were discussed as well that day and when the order was verified next day by our [redacted] ***Our representatives never state "Free Sample" [redacted] has spoken with the complainant and has agreed to reduce the invoice to $which has been e mailed directly to them Then [redacted] is to withdraw the complaintSincerely, [redacted] ***

Industrial ChemLabs & Services Inc(ICL) has reviewed the above complaint and can provide the following: Butch R [redacted] has spoken directly with [redacted] and from a customer service perspective ICL settled on the invoice for the amount of $The revised invoice has been emailed to *** Then [redacted] is to withdraw the complaint

At this time, I have been contacted directly by Industrial Chem Labs & Services, Incregarding complaint ID [redacted] , however my complaint has NOT been resolved because: [redacted] [redacted] *** [redacted] I have heard from the company directly one week ago (10/**)They are supposed to have [redacted] pick up the item at their expenseThis has not happened yetWhen it does happen, I will let you know that the issue has been resolved Sincerely, [redacted]