Holiday Inn

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint The broker and agent have misled me and have lied to meI have proof See attached email I sent her and email from agent saying hes authorizing to give me a rebate The broker has been changing her story and I have emails and recorded phone calls to prove itShe’s has acted very unethicalJoyce [redacted] ,You told me that Alberto [redacted] cannot give me a buyer’s rebate from some of his commission to help with my closing cost because it’s against the lawAccording to Texas Administrative Code Rule a license holder can rebate a portion of their commission as long as it’s disclosedThat is what I have been asking Alberto to send over to the title companyI am attaching the email from Alberto along stating he is intending to rebate me and is authorizing itMy wife and I plan to close late Thursday afternoon, please send the CDA that my lender needs that discloses the rebate and amountPlease confirm you have read this emailIf this matter is not resolved correctly, I will take legal action [redacted] [Provide details of why you are not satisfied with this resolution.] Regards,

Complaint: [redacted] I am rejecting this response because: the issue has not been resolvedAs stated before, there is no real evidence that anyone smoked in the room ieno complaints or reports from guest who stayed on the same floor, no alarm from smoke detectorsHowever, I was charged a smoking feeThis is a fraudulent chargeThe prolonged response times shows exactly how well they conduct business at this hotelI will continue to press the issue until my money is rightfully returned to my account Regards, [redacted] ***[To assist us in bringing this matter to a close, the consumer must give a reason why they are rejecting the responseIf the consumer does not provide a reason the complaint will be closed Answered]

We have addressed all challenges experienced by complaint # [redacted] please close case or have guest call me directly at [redacted] Sincerely Ruben A*** General Managers

Room#Mr [redacted] room refunded: $306.29Room# [redacted] room refunded: $142.38I have spoken to Mr [redacted] and guest has been made whole I truly do not understand why Mr [redacted] called the "Revdex.com" Holiday Inn is an upstanding business in this communityWe were completely cooperative and most certainly apologetic, we most certainly acknowledged our error an immediately started working on the issueAny further questions please contact me at: [redacted] Director of Front Office###-###-####

Dear [redacted] ,I have received your letter in regards to the complaint made by [redacted] regarding his stay with us [redacted] checked into our hotel on 01/20/departing on 01/21/He was charged plus tax for people for one night...we found [redacted] in the room on Sunday 01/22/We told him he would have to pay for his stay from Saturday to Sunday which was not paid for he said he wasn't paying for the room so he was asked to leave.he is still responsible for the stay of Saturday to SundayYou find a copy of his folio from when he checked into our hotel also a letter from the front desk clerk who checked him inif he said he was staying for two nights his total rate would have been $as you see he paid for one night...the following documation will show you wat he paid us for the one night and since he stayed a second night he was charged If you need any other information you are more than welcome to contact me ...Thank You Kimberly N

Good afternoon [redacted] Here are the details of the reservation made by [redacted] The Confirmation number is # [redacted] The reservation was made on 02-28-2016.To get a discounted price he made advance purchase non-refundable reservation .The credit card was charged on March 1st 2016.He tried to cancel the reservation by calling the [redacted] They go with the rate rules and regulations They advised the guest to speak to the hotel directly .He was mentioning my name in the complaintThe guest never spoke to me .The first time when I got a call from central reservations for a request to cancel the advance purchase reservation without penalty as a gesture of goodwill I told the agent that I am cancelling the reservation and gave her the cancellation number and I even told the agent that I am issuing the refund today but it will take to business days for the credit to show on the cardThe reservations agent said that she will convey the same message to the guest as he hung up the phone on the central reservations agent .Yours in Hospitality,

I resolved with guest, as attached She did leave a VM on 11/18, however I was out of town for business I returned a call on Monday, 11/21, and reversed the incorrect night stay MsHamilton they became very irritated and wanted the local tax ($0.59) waived because [redacted] had incorrect taxes formatted This too was done on 11/22/

Revdex.com spoke with [redacted] from the businessThe amount mentioned in the complaint was for the entire even not just the foodThe food came up to $3,They were informed of guests, and there ended up being at least people to feed, they only cook to the order they are givenThey were told that the wedding planner would serve the head table, a B.E.O was signed stated Roasted potatoes, they were not given breakfast potatoes they were given a different cut of potatoes to try and feed the guests that were not accounted for at the time of the meal planningThe beans were cook as requested and the dishes did have gravyThe strawberries were taken up to the room by a manager and there was no mention of the room being dirtyChampagne was on all tables

Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
[Provide details of why you are not satisfied with this resolution.]
Regards,
*** ***
Hello, So *** said its 3,Then where is my 2,at? She was not at the receptionThe manager of the ballroom left earlyShe lie on the priceThe price was 5,I have the B.E.OIf they give me 2,I will leave aloneIf want take it their I can get people write statement.Sent from my iPhone

I resolved with guest, as attached She did leave a VM on 11/18, however I was out of town for business I returned a call on Monday, 11/21, and reversed the incorrect night stay MsHamilton they became very irritated and wanted the local tax ($0.59) waived because
*** had incorrect taxes formatted This too was done on 11/22/

We have refinanced a house mortgagePreviously mortgage was with the same bankDuring the refinancing we were charged $for government taxes and feesWe had asked for proof of such payments before closingNow more than weeks after closing bank can provide proof of payment for government taxes and fees totaling only $We would like a refund for the difference of $with appropriate interestIf the bank can provide the additional proof of payment or proper refund we will withdraw our complaint and the case

Attention Revdex.com:We are writing in response to the included complaint received from customer *** ***Please see below for the hotel's response to the complaint:Guest *** *** came down to the front desk on the morning of August 21, stating she believed she found a bed bug in her hotel
room, room number The hotel contacted out pest control company and got them out to inspect the room*** pest control came to the hotel and inspected guest room on August 22, and provided a report to the hotel the next morning on August 23, stating there was no bed bug activity foundThe morning of August 23, the hotel sent the enclosed report from *** to guest *** *** * showing that there were no bed bugs found in room ***Since there was no activity found, the hotel is not willing to provide any type of compensation.Thank YouTina FGeneral Manager

The guest contacted us after his departure to report this incident that occurred during his stay. He also reported this incident to *** Hotel Groups (***) Guest Relations. While we prefer people do not smoke at the entrances they tend to do this if they go out in the middle
of the night because we do not allow smoking in the guest rooms. We also take guest complaints on behaviors that are making them uncomfortable very seriously, but if not reported while they are on site it is difficult to determine who was causing the problem, and therefore, be able to solve the issue. While we understand how Mr*** feels, we do not feel this warrants a refund of any kind. If we are unaware of a situation it is difficult to solve it

As a physician/surgeon at *** I was excited to take my wife and son for a tour with the plan to sign up for a monthly membership with the the child care a(it was our year wedding anniversary and a year family membership to ACAC was going to be my present to her)We were initially assisted by the Membership Coordinator and appalled by his pretentiousness and overall lack of excitement about the prospect of signing up a new familyEspecially in light of this being a company that prides itself on generating revenue by having physicians write prescriptions for fitness with many of these patients ultimately joining ACACWhen we mentioned that a fellow physician/surgeon at *** had informed us that ACAC was currently running a promotion to waive the $enrollment fee he immediately fired back that the promotion ended a few days ago and it was extremely rare because "ACAC loves their enrollment fees." After once again making a point that I was a physician at *** he mentioned after the fact that he had planned to reduce the enrollment fee to $which we kindly thanked him for while wondering if this company was really going to step over years (surgery residency at ***) of $140/month membership dues ($8,TOTAL) and unquantifiable income in the way of physician referrals to pick up $The encounter quickly went downhill from there as he showed next to no interest in signing up my family for a membershipHe took my wife on an abbreviated and apathetic tour as our son was starting to get ready for a nap and at the end of the encounter did not offer any follow upMy wife had to ASK HIM for his business card after he walked away back to his officeI will not be joining ACAC, will not be referring my patients to ACAC and instead will be sharing my negative experience with ACAC with my fellow physicians and my patientsIt is unfortunate that the actions of one employee reflected so negatively on what otherwise seemed to be a phenomenal facility and an amazing business model to improve community health through fitness and if ACAC owner *** *** or other corporate management would like to contact me to discuss my experience I would be happy to speak with them ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me.
Regards,
*** ***

Dear Ms*** *** Thank You for bringing your concern to our attention. As discussed on the phone, the Holiday Inn Downtown Marina takes pride on excellent customer service and will not take your concerns lightly. All upper management has been notified of the concern and has
been recorded. I can assure you that the room in question was thoroughly inspected; nothing was found.Even though the investigation revealed nothing was left behind, we would still like to invite you back for a complimentary stay with us here at the Holiday Inn Downtown Marina. We hope you will give us another shot and look forward to meeting you in person in the future. Best, *** *** Operations Manager Holiday Inn Downtown MarinaCorpus Christi - TX*** * *** *** *** *** ***
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see attached

How First Republic Bank is hurting underprivileged and orphaned children
*** *** ***, January 19, - Without warning First Republic Bank announced the closing of the US bank account of the *** *** *** who are receiving donations to rebuild the homes of underprivileged and orphaned children in *** after their homes were destroyed in a series of strong earthquakes past summerA meeting with the bank to show the legitimacy of the *** *** ***, their track record and the need for donations to support the rebuilding proofed fruitlessThese are children who have become homeless again after their houses were levelled by a total of 3,earthquakes and aftershocks that have been recorded in *** by the *** *** *** *** *** *** in They’re now even more traumatized than before and are still experiencing aftershocks to this dayWhy would any bank deny a well-run, transparent, non-profit organization access to a bank account to support children in dire need?
We are shocked at the heartlessness and the ruthless behavior of the First Republic Bank and cannot comprehend their decision to block donations for suffering childrenWe strongly urge the First Republic Bank to stop blocking monetary funding that is so desperately needed and reopen our bank account now• *** World News live with *** *** *** *** *** after first heavy earthquake: ***
*** *** is a ***-*** non-governmental organization in *** dedicated to providing housing, education, family care, medical treatment and legal support to underprivileged and orphaned children placed at their shelter by social servicesThey received Grade A accreditation for their Primary School from the *** Ministry of Education in and in a Grade A accreditation for their Child Social Welfare Institution from the *** Ministry of Social AffairsIn summer *** *** was hit by multiple heavy earthquakesFortunately no one was injured, but the four shelter homes, kitchen and school buildings were severely damagedAll the four shelter homes were beyond repair and had to be demolishedRegular updates on the rebuilding of *** *** and the children can be found on:
• ***
* ***
* ***

First Republic shut down my account excuse given She doesn't feel comfortableMy personal and business life follows are international, federal, state and local lawsIf a receiving bank or anyone files a complaint without entire evidence or that I had knowledge doesn't mean I did anything wrongIt appears First Republic can handle the easy banking but when it comes to the more difficult or understanding business law business to business they don't have a clue or care to do the workI tried to explain my entire way of client, investor relations around the world in all aspects of my business*** caused a question on my account First RepublicI don't have the right to tell any bank how to run their business or ask any type of personal or business info on any of their clients or accuse of wrongdoing without evidenceFirst Republic doesn't have the right to request information to prove or how to run my business or client relationship informationFirst Republic needs to teach their b

As the Broker of Keller Williams Realty-RGV, it was my direction that Alberto *** could not pay a rebate to a buyer To do so is in violation of The Texas Real Estate Commission rules and regulations and if done, could jeporadize the agent's license The agent did not advertise or
promote that he would offer a rebate to any buyer, the request for a rebate came from *** ***, with the statement that he had done this before with other real estate agents The letter Mr*** refers to above stated that Alberto must receive a 3% commission, because the listing agent performed the duties of the buyer's agent due to the location of the property, it was agreed upon that Alberto would only receive a 2% commission As real estate agents we have a fiduciary responsibility to our clients, Mr*** refused to sign the Information on Broker Services form and the Buyer Representative form that were sent to him, the electronic system used by our office indicates he viewed both forms but did not sign them This is an unfortunate situation and our wish is that all our transactions will go smoothly for all parties involved That is not always the case as in any industry, you sometimes have agents that don't meet standards and sometimes you have consumers that try to influence agents to do things that are not legal in their profession My decision is firm