Hoerner Heating & Plumbing Reviews (%countItem)
Hoerner Heating & Plumbing Rating
Address: 868 Broadview Ave, Toronto, Ontario, Canada, M4K 2R1
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They are a very reputable company tp deal with. They were prompt and courteous and did the work when they said they would on time! The estimate was right on and very reasonable. I would use them again for sure and recommend them to my friends.
Claire and Andrew provided professional, timely, and quality service.I appreciated that Hoerner Heating was able to quickly schedule Claire to make an initial visit to ascertain the extend of my tankless water heater issues. Claire provided me with a clear explanations of the various potential issues and made sure I understood what she was explaining to me. She quickly followed-up by sending me a detailed email which listed the issues and provided me with a quote which itemized each of the potential costs. Both Andrew and Claire arrived on time on the day appointment for making the actual repairs. They were very tidy and kept the noise and mess to a minimum. They even ran a carpet from the front door to the basement door to minimized potential dirt from their frequent trips to their van. Andrew let us know that some of the anticipate repairs would not be needed, which saved us a substantial amount of money. I was very happy with all aspects of the service from Hoerner Heating, from my initial phone call to ask questions about their services to, when the job was done, Claire offering me suggestions on how we could further reduce our energy bills with our tankless water heater. I highly recommend using Hoerner Heating and Plumbing for complex issues and for simpler issues like clogged sewer mains... they really seem to know their business and care about the customer.
Ray, Thanks for taking the time to write this wonderful review. We really appreciate all the great comments. Hoerner Heating & Plumbing offers a 2 hour arrival window, cleans up like never there and will provide upfront pricing. Glad to hear our technicians provided an itemized quote for your work in a timely manner. We look forward to helping you again with any plumbing, drain or hydronic heating issues you may have. Regards, Tracey
Like most with plumbing issues, I was in sort of a 'rush' to get it resolved. The woman on the call to Hoerner Heating and Plumbing was very nice, helpful and made an appointment for me the same day. *2 other 'places' I tried before them were not very helpful and actually made it seem like I was bothering them. I am also very to say that Martin and Stephen are very professional, and kept me informed the whole time from start to finish. I would and will use them again.
Marc, Thanks so much for taking the time to write a review. Hoerner Heating & Plumbing is happy to hear we could solve your issue the same day. We do answer the phones 24 hours, upfront pricing and 2 hour arrival window. We look forward to helping you again in the future. Regards, Tracey.
Fast, courteous service. Arrived on time (early, even). No complaints!
Thank you for taking the time to write a review. Glad to hear we arrive within the 2 hour arrival window. We look forward to helping you in the future. Regards, Kim
This company has been in business for years!
and honest ,decent working owner makes this possible,
the best price for quality job by qualified workers, something that is only seen in old companies,
thanks Andrew, from your father to you a customer apreciating your honesty, value and quality of work!!
Teresa,
Hoerner thanks you so much for your loyalty. Customers like you make our job very worthwhile. We are happy to be able to continue our quality work and workers. We are fortunate to have an amazing staff. Hoerner continues to train our staff and keep up to date with the latest trends, codes and equipment. Thanks again for your valued loyalty to Hoerner Heating & Plumbing. Regards, Tracey.
I was very pleased with the service I received from Hoerner Heating & Plumbing. The service lady arrived during the scheduled time and outlined what was to be done, then proceeded to complete the list.
Thank you so much for taking the time to write a review for Hoerner. We offer a 2 hour arrival window, clean up like never there and provide upfront pricing. We look forward to helping you again in the future. Regards, Tracey.
Excellent service. Arrived at appropriate time, was polite, gave really good advice and made sure I understood all the "connections" that I needed to know for the future. I felt I got service that was above and beyond good. Also, the people that I talked to arranging visit were excellent.
Hi Judith,
Thank you, Judith, for your time to write this review and your kind words! We know how valuable time is to all our clients, and strive to ensure that your needs are dealt with quickly and effectively. We look forward to servicing any of your future needs!
Thanks again,
Tracey H.
Excellent and informative
Thank you for letting us know you found Hoerner Heating & Plumbing excellent and informative. We continue to train and keep our technicians up to date on the newest and the best products. We look forward to helping you again in the future. Regards, Tracey.
Service was prompt and excellent. Dave made suggestions and answered all of our questions. I would not hesitate to use them again and highly recommend anyone to try them out.
Dennis,
Hoerner is happy to hear our service was prompt and excellent. We offer a 2 hour arrival window and provide upfront pricing. We look forward to helping you again in the future with any plumbing, heating and drain work you may need. Regards, Tracey.
I have used this company on 3 occasion and at all times they were very professional, friendly and provided an accurate estimate of the job prior to completion. I have worked with many trades, however on the plumbing and heating side, this company exceeded my expectations
Adrian, Thank you for taking the time to write this review for Hoerner Heating & Plumbing. We really appreciate your continued loyalty. Hoerner offers upfront pricing prior to starting a job, clean up like never there and provide a 2 hour arrival window. We look forward to helping you again in the future. Regards, Tracey.
Andrew and his crew worked hard on a combi install. They were always polite and pleasant. I'm very pleased with the work.
Tom, Hoerner is happy to hear the installation of your combi unit went well. Thank you for taking the time to write this review. We look forward to working with you in the future. Regards, Tracey.
I would give this service full marks, for knowlege, excellent service and modest pricing.
Eve, Thank you for a great review. We appreciate you taking the time to write one. Hoerner provides upfront pricing, cleans up like never there and provides full guarantee. We look forward to helping you again in the future. Regards, Tracey.
Excellent consultation with very good explanations.
Hi There
Thank-you for your review Bryn we are glad that you are pleased with Hoerner Heating and Plumbing. We pride ourselves in providing quality service for our customers.
Thanks again for your review,
Tracey Hoerner
Dave, a technician at Hoerner Heating & Plumbing, simply does an amazing job.
He takes the time to review the problem, explains the situation, and always offers a solution.
I highly recommend Dave and the talented technicians at Hoerner Heating & Plumbing.
John S. in Scarborough
Thank-you John for your review. We are happy that you were so pleased with Dave's work. We at Hoerner pride ourselves of providing the best service for our valved customers.
Thank-you again John for recommending Hoerner Heating and Plumbing and we look forward to servicing you in the future.
Tracey H.
Andrew was extremely helpful and quick to diagnose and provide options for repair.. He is highly responsive and quick to resolve our heating issue... Thank you!
BRAD was very knowledgeable....identified the problem....explained how to fix the problem....and explained the next step to fix the *** Combo system. Looking forward for him to coming back to implement the repair.
Thank you for taking the time to write this review. Hoerner Heating & Plumbing is happy to hear Brad explained all about your *** Combo System. We look forward to work with you again soon. Regards, Tracey.
Brad and his apprentice were polite and punctual. He answered all my questions and made suggestions for future improvements to my home heating concerns. The work was completed to my satisfaction. 5 stars and I would definitely use Hoerner again.
Excellent service. On time, clean, and honest. used them many times!
Olga,
Thanks so much for taking the time to write a review. Hoerner appreciates your loyalty.
We offer a 2 hour arrival window, so you are not waiting around all day. We look forward to helping you again in the future.
Regards, Tracey.
Polite, Informative and Efficient. These words describes my experience with Hoerner Heating and Plumbing from booking the appointment for service, to meeting Dave R., the plumber. He immediately identified the problem, solved it, and gave us useful advice on ways to tell if water is leaking. Very knowledgeable and equally personable. The charges were quite reasonable.
Hoerner Heating and Plumbing: removed and replaced two large hot water radiators when we re-floored our bedrooms. They did an excellent job and put new valves on. Pleasant, efficient and prompt.
Thank you so much for taking the time to write a review. Hoerner Heating & Plumbing looks forward to helping you again in the future with any hydronic heating, plumbing or drain issues. Regards, Tracey.