Havenwood Townhomes

Customer filled out an application on 4/29/16. Which he falsified his application. He answered the following question no. Have you ever been convicted of a felony and/or misdemeanor that involved an offense against property, person, government officials, or that involved weapons, drug related...

crimes, assault/battery, crimes of a sexual nature and/or prostituion? This is cause for automatic denial. Any fees paid will not be refunded. Which is a violation of Section 2 of the resident selection letter: 2. Acknowledgment- You declare that all your statements on your Application are true and complete. You authorize us to verify same through any means. If you fail to answer any question or give false information, we may reject application, retain all application fees and deposits as liquidates damages for our time and expense, and terminate your right of occupancy. Giving false information is a serious civil offense which will result in rejection of your application or termination of your lease upon discovery. Under certain circumstances, providing false information may constitute a criminal offense. In lawsuits relating to the application or Lease Contract, the prevailing party may recover all attorney’s fees and litigation costs from the losing party. We may at any time furnish information to consumer reporting agencies and other rental housing owners regarding your performance of your legal obligations, including both favorable and unfavorable information about your compliance with the Lease Contract, Rules, and financial obligations.   When he was calling I was not in the office to speak with him and he refused to leave his number for me to call him back. I looked up his number on his application and let him know on 6/14/16 he would not receive his application fee or hold fee back due to the fact he falsified his application. Thanks,

We have a policy here on the property it is parking by permit only. When they sign there lease they are told this and the sign a parking agreement stating they only get two parking permits per unit. All other cars without permits park at their own risk of being towed. We have this policy in place to...

try insure that resident who reside here have a place to park due to the fact of limited number of parking stalls. It also posted on every entry way that it is parking by permit only. THank you for your time Richelle W[redacted]Property Manager

When speaking with Asha who handled the application process I mentioned my past history and also advised her that I am moving from Florida to Ohio. I was asked how long ago it has been. I told her over 7 years and I was advised to continue with the application. And I tried to reach Ms. W[redacted] after that and the office gave me the run around about the matter until I advised them that I would take another route to resolve it. With that being said, I never got a chance to speak with Ms W[redacted] to tell her the situation. The office completely joked around with my feelings until I took it to this level.

Again, I discussed my situation regarding my answer with Asha E[redacted] who advised me "if it's been 7 years I shouldn't have any problems. So therefore, I completed the application going off that answer. There's no way I would give $100.00 had this was not said. Furthermore, I also feel as I was baited into completing tha application and giving the run-a-round about it. Which then takes me to handling things in court as well.

We walk every unit after resident has vacated to inspect for any damages and if they left the unit clean. When the unit was walked it was found the unit needed to be partial cleaned. a partial paint and a carpet clean. And per their lease they signed they agree to pay for any damages caused by them...

while living in the unit. Thank you Richelle