Harbortouch

We are sorry to hear of the
merchant’s dissatisfaction with the
products and services provided by
Harbortouch. Harbortouch values each merchant is serves, realizing that
exceptional customer service is just as important as competitive pricing and
innovative products. We take the loss of a customer’s business very
seriously and, if given the opportunity, will do whatever we can to satisfy
Harbortouch customers
On May
10, 2012, Mr*** entered into a Harbortouch Merchant Transaction Processing
Agreement (“Processing Agreement”). The
Processing Agreement governs the terms and conditions whereby Harbortouch
agreed to provide Mr***’ business with processing services for credit/debit
card transactions. The Processing
Agreement consists of the Merchant Application and the Terms and Conditions,
together with its addenda, attachments and schedules. A copy of the Merchant Application is
attached. Mr*** received a copy of
the Terms and Conditions prior to signing the Merchant Application. However, he may also access the Terms and
Conditions at www.harbortouch.com/terms.
After
a detailed review of the merchant’s account it has been determined that the
equipment was returned. A refund is being issued in
the amount of $844.00. This refund is in
process and will take anywhere from to business days depending on the
merchant’s bank accepting the refund.
I
refer Mr*** to the Terms and Conditions specifically Page ECR
Program. The terms and conditions explain
the requirement that the equipment be returned within thirty (30) days from the
date of termination.
The account was closed on 12/22/
Merchant shipped the equipment for return on 1/30/2015;
Harbortouch received the returned equipment on 2/5/
Harbortouch will not issue a
credit for the NSF fees of $since the equipment was received outside of
the day requirement
Legal Group
Harbortouch Payments, LLC

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
I am rejecting this response because:
If this is correct the business should have provided all this information on October of when a certified letter # *** was sent asking for proof of any funds being claimed as late or unpaid Furthermore, according to the Fair Debt Collection Practices Act a company must cease all collection and credit reporting until documents requested are produced and the dispute is resolved Again, This letter is being sent to you in response to a report I saw on my credit report Be advised that this is not a refusal to pay, but a notice sent pursuant to the Fair Debt Collection Practices Act, USC 1692g Sec(b) that your claim is disputed and validation is requested requiring all collection and credit reporting stop until dispute is over
Regards,
*** ***

We have been unable to locate this merchant in our database based on the information provided We are requesting a d/b/a name, account number and/or business telephone number to respond to the merchant's complaint.
Legal Group
Harbortouch

We
are disappointed to hear of *** ***’s dissatisfaction with Harbortouch’s
products and services
Harbortouch values each merchant it serves, realizing
that exceptional customer service is just as important as competitive pricing
and innovative productsWe take the loss of a customer’s business very
seriously and, if given the opportunity, will do whatever we can to make *** *** a satisfied Harbortouch customer
*** ***
entered into a Merchant Processing Agreement on 5/30/with Harbortouch.
The Processing Agreement consists of the Merchant Application and the Terms and
Conditions, together with its addenda, attachments and schedules. I am
attaching a copy of the Merchant Transaction Processing Agreement (“Processing
Agreement”) and attaching a copy of the Terms and Conditions. The
merchant received a copy of the Terms and Conditions prior to signing the
Merchant Application
The
Processing Agreement has a minimum three (3) year term as per Section of the
Terms and Conditions. At the end of the initial term the Processing
Agreement automatically renews for an additional two (2) year periodsThe
termination of the agreement requires the written request of the merchant prior
to any renewal period. Please see Section of the Terms and Conditions
for further details and Section Dof the Merchant Processing Agreement. In
accordance with the terms and conditions of the Merchant Processing Agreement
Section Dthe ETF of $or $multiplied by the number of months remaining
in the merchant agreement (whichever is greater) would be applied for early
termination.
Harbortouch
is willing to work with *** *** to make him a satisfied Harbortouch
customer. We encourage *** *** to
contact customer service at *** to discuss possible options regarding
his merchant account
Nothing contained herein should be deemed an admission or
waiver of Harbortouch’s rights under applicable lawHarbortouch expressly
reserves all of its rights, remedies and defenses in law or in equity

We are
sorry to hear of *** ***’s dissatisfaction with
the products and services
provided by Harbortouch. Harbortouch values each merchant is serves,
realizing that exceptional customer service is just as important as competitive
pricing and innovative products. We take the loss of a customer’s
business very seriously and, if given the opportunity, will do whatever we can
to satisfy Harbortouch customers
On February 2, 2012, *** *** entered into a Harbortouch
Merchant Transaction Processing Agreement (“Processing Agreement”). The Processing Agreement governs the terms
and conditions whereby Harbortouch agreed to provide *** ***’s business
with processing services for credit/debit card transactions. The Processing Agreement consists of the
Merchant Application and the Terms and Conditions, together with its addenda,
attachments and schedules. A copy of the
Merchant Application is attached. *** *** received a copy of the Terms and Conditions prior to signing the
Merchant Application. However, she may
also access the Terms and Conditions at www.harbortouch.com/terms. The Processing Agreement has a minimum three
(3) year term and automatically renews for successive two (2) year periods. Please see the Terms and Conditions Section
Term of Agreement
Harbortouch requires cancellation requests in
writing. We will not cancel a merchant’s
account with a phone call. Harbortouch
understands the disruption of cancelling processing services to a merchant can
have detrimental consequences to the merchant’s business activities. Therefore, Harbortouch’s policy is to have
all cancellation notices in writing to verify the request with the authorized
party(ies) on the account and to ensure the request is the desire of the
merchant
Until a written cancellation request is received from an authorized
account owner processing service fees will continue to be charged to the
merchant account
*** *** is requesting a refund for a deposit on an ECR
unit. It is acknowledged that she
returned the ECR to Harbortouch and we are in receipt of the unit as of
September 11, However, I have
reviewed the account billing records from the beginning and there has been no deposit
billing for the ECR.
Therefore, no refund is valid
The merchant’s account was closed in our database on
January 19, (by Harbortouch Collections) no further billing charges will
be applied. However any charges until
this date are valid in accordance to the Processing Agreement and Terms and
Conditions, together with its addenda, attachments and schedules.
I encourage the merchant to contact Harbortouch Collections
Department at
Legal Department
Harbortouch

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
I am rejecting this response because:
AGAIN--WE DID NOT GET THE DOCUMENT YOU CLAIM HAS THE THREE YEAR TERM IN IT. WE TOOK YOUR EMPLOYEES WORD TO MEAN EXACTLY WHAT HE SAID. WE WOULD BE COMITTED TO A TWO YEAR TERM. OF WHICH WE FULFILLED EVEN THOUGH WE NO LONGER NEEDED SERVICES. YOU ACTUALLY GOT PAID TO DO ABSOLUTELY NOTHING FOR THE ENTIRE SECOND YEAR--ALL YOU DID WAS TAKE MONEY OUT OF OUR ACCOUNT. WE DO NOT OWE YOU A DIME. WE FULFILLED THE AGREEMENT. YOUR OWN REP WAS ACTING ON BEHALF OF YOUR COMPANY AND WE TOOK HIM AT HIS WORD--WE HAD NO OTHER DOCUMENTATION REGARDING THE LENGTH OF THE AGREEMENT. I GUESS IT WAS SHAME ON US FOR BELIEVING SOMEBODY WAS TELLING THE TRUTH AND THINKING THE COMPANY THEY WORKED FOR WOULD STAND BEHIND WHAT THEY SAID INSTEAD OF TRYING TO PULL SOME FAST ONE TO GET MORE MONEY OUT OF US.
Regards,
*** ***

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
I am rejecting this response because:
The charges are not valid! The amount I am requesting is for over charges and mistakes that were made
Regards,
*** ***

We
are sorry to hear of the merchant’s dissatisfaction with Harbortouch’s products
and services
""> Harbortouch values each
merchant it serves, realizing that exceptional customer service is just as
important as competitive pricing and innovative products. We take the loss of a customer’s business
very seriously and, if given the opportunity, will do whatever we can to make
your client a satisfied Harbortouch customer
After
a detailed review of the merchant’s account Harbortouch will write-off the amount
of $in collections
The
merchant has no further obligations to Harbortouch
Legal
Group
Harbortouch

We are disappointed
to hear of
"line-height: 115%">[redacted]' dissatisfaction
with Harbortouch's products and services
Harbortouch values each merchant it serves, realizing that exceptional
customer service is just as important as competitive pricing and innovative
productsWe take the loss of a customer's business very seriously and if given
the opportunity will do all we can to make the merchant a satisfied Harbortouch
customer
Based on the content of the complaint there may be some confusion as
to the merchant's contractual relationship with HarbortouchPlease allow me
the opportunity to explain.
Merchant Transaction
Processing Agreement
On September
25, 2012, [redacted] entered into a Harbortouch Merchant Transaction
Processing Agreement ("Processing Agreement") The Processing Agreement governs
the terms and conditions whereby Harbortouch agreed to provide [redacted]'
business with processing services for credit/debit card transactionsThe
Processing Agreement consists of the Merchant Application and the Terms and
Conditions, together with its addenda, attachments and schedules. A copy of the Merchant Application is
attached. [redacted] received a copy
of the Terms and Conditions prior to signing the Merchant ApplicationHowever,
he may also access the Terms and Conditions at www.harbortouch.com/terms
The Processing Agreement does have s a minimum three (3)
year term However, at the end of the
initial term the Processing Agreement automatically renews for additional two (2) year periodsHarbortouch POS System Service Agreement
On September
2012, [redacted] also entered into the Harbortouch POS System Service
Agreement ("Service Agreement")The Service Agreement governs the terms and
conditions whereby Harbortouch agreed to provide Mr Williams' business with a free
POS systems based on his commitment to enroll in a five (5) year agreement for
support service based on a monthly fee and other applicable chargesThe
Service Agreement consists of Exhibit A and the Service Agreement's terms and
conditionsA copy of the Service Agreement is attached
On August 5,
Harbortouch received electronically signed cancellation forms for both the
Processing Agreement and Service AgreementAs a result, [redacted]'
Harbortouch Merchant Account was closed on October 18,
Harbortouch has requested the return of the
processing and POS equipment from the merchant or further fees will apply.
Harbortouch
is more than willing to work with [redacted] in order to resolve his
outstanding balance with HarbortouchWe encourage [redacted] to contact
Harbortouch's Collections Department at [redacted] to discuss the various
payment options that may be available to him

We
are sorry to hear of [redacted] dissatisfaction with services provided by
Harbortouch
""> Harbortouch values each
merchant is serves, realizing that exceptional customer service is just as
important as competitive pricing and innovative products. We take the loss of a customer's business
very seriously and, if given the opportunity, will do whatever we can to
satisfy Harbortouch customers
A careful detailed review of the merchant's issue has been
conducted. The involved issue of the merchant's
complaint has been escalated and is currently being addressed by a Harbortouch
management team. As of 3/24/the matter is nearing resolution.
Nothing contained herein should be deemed an admission or
waiver of Harbortouch's rights under applicable lawHarbortouch expressly
reserves all of its rights, remedies and defenses in law or in equityLegal Group
Harbortouch Payments, LLC

We
are sorry to hear of the merchant's dissatisfaction with Harbortouch's products
and services
""> Harbortouch values each
merchant it serves, realizing that exceptional customer service is just as
important as competitive pricing and innovative products. We take the loss of a customer's business
very seriously and, if given the opportunity, will do whatever we can to make
you a satisfied Harbortouch customer
Please be advised that Harbortouch Payments, LLC has
full corporate authority to act on behalf of Credit Card Processing, USA (d/b/a
[redacted], Inc.)
On
September 8, you entered into an [redacted] Merchant Transaction Processing
Agreement ("Processing Agreement") (now Harbortouch)The Processing Agreement
governs the terms and conditions whereby [redacted] (now Harbortouch) agreed to
provide the merchant's business with processing services for credit/debit card
transactionsThe Processing Agreement consists of the Merchant Application and
the Terms and Conditions, together with its addenda, attachments and
schedules. A copy of the Merchant
Application is enclosedYour client received a copy of the Terms and
Conditions prior to signing the Merchant ApplicationHowever, you may also
access the Terms and Conditions at www.harbortouch.com/terms
Harbortouch requires cancellation requests in writing. We will not cancel a merchant's account with
a phone call. Harbortouch understands
the disruption of cancelling processing services to a merchant can have
detrimental consequences to the merchant's business activities. Therefore, Harbortouch's policy is to have
all cancellation notices in writing to verify the request with the authorized
party(ies) on the account and to ensure the request is the desire of the
merchant
Harbortouch never received the signed cancellation
form provided to the merchant on September 11,
On June 17, the merchant account was closed
in our database and the applicable $early termination fee was applied.
Harbortouch recognizes the merchant has been a
valued merchant since September and will waive the $early termination
fee.
All remaining charges and fees are applicable in
accordance to the Processing Agreement and the Terms and Conditions
The merchant's account is closed with no further
obligations to Harbortouch
Legal Group
Harbortouch

We are disappointed
to hear of
"line-height: 115%">[redacted]'s dissatisfaction
with Harbortouch's products and servicesHarbortouch values each merchant it
serves, realizing that exceptional customer service is just as important as
competitive pricing and innovative productsWe take the loss of a customer's
business very seriously.
On March
2014, [redacted] entered into a Harbortouch Merchant Transaction Processing
Agreement ("Processing Agreement") and a POS System Service Agreement ("Service
Agreement")The Processing Agreement governs the terms and conditions whereby
Harbortouch agreed to provide [redacted]'s business with processing services for
credit/debit card transactionsThe Processing Agreement consists of the
Merchant Application and the Terms and Conditions, together with its addenda,
attachments and schedules. A copy of the
Merchant Transaction Processing Agreement ("Processing Agreement") and the POS
System Service Agreement ("Service Agreement") are attached. [redacted] received a copy of the Terms and
Conditions prior to signing the Merchant ApplicationHowever, you may also
access the Terms and Conditions at www.harbortouch.com/terms
The
Processing Agreement has a minimum three (3) year term as per Section of the
Terms and Conditions. At the end of the initial term the Processing Agreement
automatically renews for an additional two (2) year periodsThe termination of
the agreement requires the written request of the merchant prior to any renewal
period. Please see Section of the Terms and Conditions for further
details and Section Dof the Merchant Processing Agreement
The terms of
Termination are described in the Merchant Application Section D($or $x number of months remaining in
contract whichever is greater per the Merchant Processing Application and Terms
and Conditions) inclusive of the Terms and Conditions Section titled Termination of Agreement which
can be accessed at www.harbortouch.com/termsAdditionally, the POS System
Service Agreement termination fee is (POS systems at $p/mox the number
of months remaining in the contract)The details are of early termination is explained
in Section of Exhibit A.
The merchant processed for two months in May and June of
before processing activity ceased on his account.
Harbortouch requires cancellation requests in writing. We will not
cancel a merchant's account with a phone call.
Harbortouch understands the disruption of cancelling processing services
to a merchant can have detrimental consequences to the merchant's business activities. Therefore, Harbortouch's policy is to have
all cancellation notices in writing to verify the request with the authorized
party(ies) on the account and to ensure the request is the desire of the
merchant

We are sorry to hear of the
merchant's dissatisfaction with Harbortouch's products and services
""> Harbortouch values each merchant it serves,
realizing that exceptional customer service is just as important as competitive
pricing and innovative products. We take
the loss of a customer's business very seriously and, if given the opportunity,
will do whatever we can to make the merchant a satisfied Harbortouch customer
Please be advised that Harbortouch Payments, LLC f/k/a
[redacted], Inc(d/b/a Harbortouch) has full corporate authority to act
on behalf of Credit Card Processing, USA (d/b/a [redacted], Inc.)
On January 29, the
merchant entered into a Merchant Transaction Processing Agreement ("Processing
Agreement")The Processing Agreement governs the terms and conditions whereby MSI
now Harbortouch agreed to provide the merchant's business with processing
services for credit/debit card transactionsThe Processing Agreement consists
of the Merchant Application and the Terms and Conditions, together with its
addenda, attachments and schedules. A
copy of the Merchant Application is enclosedThe merchant received a copy of
the Terms and Conditions prior to signing the Merchant ApplicationHowever,
you may also access the Terms and Conditions at [redacted].
We believe all fees
and charges are valid in accordance to the Processing Agreement inclusive of
the Terms and Conditions however after a detailed review of the
merchant's account Harbortouch recognizes the merchant has been a valued
customer since January 2007. Harbortouch
is waiving all fees in collection totaling $275. The merchant account was closed in our database on March 27, 2015. The merchant has no
further obligations to Harbortouch.
Harbortouch
Legal Group

We
are sorry to hear of the merchant's dissatisfaction with Harbortouch's products
and services
""> Harbortouch values each
merchant it serves, realizing that exceptional customer service is just as
important as competitive pricing and innovative products. We take the loss of a customer's business
very seriously and, if given the opportunity, will do whatever we can to make the
merchant a satisfied Harbortouch customer
On
February 22, 2011the merchant entered into a Harbortouch Merchant Transaction
Processing Agreement ("Processing Agreement")The Processing Agreement governs
the terms and conditions whereby Harbortouch agreed to provide the merchant's
business with processing services for credit/debit card transactionsThe
Processing Agreement consists of the Merchant Application and the Terms and
Conditions, together with its addenda, attachments and schedules. A copy of the Merchant Application is
enclosedThe merchant received a copy of the Terms and Conditions prior to
signing the Merchant ApplicationHowever, you may also access the Terms and
Conditions at [redacted]. The Processing Agreement is for a three (3)
year term and automatically renews for successive two (2) year periods
In addition, the Processing
Agreement has an applicable early termination fee of $or $multiplied by the number of months (
months) remaining in the contract (whichever is greater) will be applied to the
merchant account. The merchant was in
the two (2) year renewal period when he cancelled his account on June 26,
The early termination fee of $was charged to the merchant's account on June
30, and the account subsequently was closed in our database. I refer the merchant to the Processing
Agreement Section Dfor further details and the Terms and Conditions Sections
and
All
fees and charges incurred by the merchant are valid in accordance to the
Processing Agreement and the Terms and Conditions
Nothing
contained herein should be deemed an admission or waiver of Harbortouch's rights
under applicable lawHarbortouch expressly reserves all of its rights,
remedies and defenses in law or in equity
Legal
Group
Harbortouch

We
are sorry to hear of the merchant's dissatisfaction with Harbortouch's products
and services
""> Harbortouch values each
merchant it serves, realizing that exceptional customer service is just as
important as competitive pricing and innovative products. We take the loss of a customer's business
very seriously and, if given the opportunity, will do whatever we can to make the
merchant a satisfied Harbortouch customer
The
merchant's account was closed in our database on February 1, with no early
termination fee charged to the merchant account. Any fees and charges that were outstanding
have been written off by our collection department. The account is closed with no further
obligations to Harbortouch
Legal
Group
Harbortouch

We
sorry to hear of the merchant's dissatisfaction with Harbortouch's products and
services
""> Harbortouch values each
merchant it serves, realizing that exceptional customer service is just as
important as competitive pricing and innovative products. We take the loss of a customer's business
very seriously and, if given the opportunity, will do whatever we can to make the
merchant a satisfied Harbortouch customer
Harbortouch requires cancellation requests in
writing. We will not cancel a merchant's
account with a phone call. Harbortouch
understands the disruption of cancelling processing services to a merchant can
have detrimental consequences to the merchant's business activities. Therefore, Harbortouch's policy is to have
all cancellation notices in writing to verify the request with the authorized
party(ies) on the account and to ensure the request is the desire of the merchant. The monthly charges will continue until we
receive the requested cancellation form signed by the merchant (forms provided
6/2/to merchant per their email request to cancel)
Regarding the Independent Sales Organization (ISO), the ISO
is an independent contractor and statements made by the ISO cannot be
validated. Any verbal agreement is
superseded by the written signed agreement.
The contractual agreement(s) between the merchant and Harbortouch are
the written Agreements signed and dated as referenced below.
There
are two (2) distinct Agreements entered into by the merchant
A. Merchant Transaction Processing Agreement
On March
10, the merchant entered into a Harbortouch Merchant Transaction
Processing Agreement ("Processing Agreement")The Processing Agreement governs
the terms and conditions whereby Harbortouch agreed to provide the merchant's business
with processing services for credit/debit card transactionsThe Processing
Agreement consists of the Merchant Application and the Terms and Conditions,
together with its addenda, attachments and schedules. A copy of the Merchant Application is
enclosedThe merchant received a copy of the Terms and Conditions prior to
signing the Merchant ApplicationHowever, you may also access the Terms and
Conditions at www.harbortouch.com/termsThe Processing Agreement
is for a three (3) year term and automatically renews for successive two (2)
year terms. Please see the Terms and Conditions
Sections and for details regarding the term of agreement and termination
See the Merchant Transaction Processing Agreement Section E
regarding the applicable early termination fee of $or $x the number of
months remaining in the current term;
B Echo POS Service
Agreement
On March
10, 2015, the merchant entered into a Harbortouch Echo POS System Service
Agreement ("Service Agreement")The Service Agreement governs the terms and
conditions whereby Harbortouch agreed to provide the merchant's business with a
(1) Echo POS system, at little to no upfront cost, based on the merchant's commitment
to a three (3) year agreement for support service based on a monthly fee and
other applicable chargesThe Service Agreement consists of Exhibit A and the
Service Agreement's terms and conditionsA copy of the Service Agreement is
attached to this letter
Harbortouch provides our merchant
customers with state-of-the-art POS Systems, at little to no upfront cost. This includes all of the necessary hardware,
software and installation of the equipment.
We then support our merchants by offering 24/customer and technical
support. We do this strictly in reliance
on a merchant's commitment to enter into the three year Service Agreement. If a merchant terminates its commitment prior
to the end of the contract, we suffer substantial financial lossesTherefore,
we are extremely vested in the success and financial viability of our
merchants.
See the Echo POS
Service Agreement Terms and Conditions Section Term Commitment;
The Echo POS System
was installed on 3/27/and the merchant was processing transactions;
Harbortouch
received the unauthorized return of the POS equipment on 5/5/2015;
The unauthorized
return of the equipment was after installation of the equipment and beyond
days of the install date. See Section
3b Term of Commitment
Unauthorized return
of the POS equipment does not relieve the merchant of obligations as set forth
in the Service Agreement;
Terms of shipping
are detailed in the POS Service Agreement Terms and Conditions Section 4b
Shipping Fees. The merchant is
responsible for shipping feesAll processing fees and charges incurred by the merchant are
valid in accordance with the terms and conditions of the Processing Agreement
and the Echo POS Service Agreement
Legal Group
Harbortouch

Harbortouch will waive the $250 cancellation fee that is requested. However the large majority of this claim is against an independent sales representative. Any complaints or action involving that individual would not involve Harbortouch. They are just an authorized reseller, basically selling our...

services. Please direct the remaining complaint to that party.

On February
16, 2015, the merchant entered into a Harbortouch Merchant Transaction
Processing Agreement...

(“Processing
Agreement”).  The Processing
Agreement governs the terms and conditions whereby Harbortouch agreed to
provide the merchant’s business with processing services for credit/debit card
transactions.  The Processing Agreement
consists of the Merchant Application and the Terms and Conditions, together
with its addenda, attachments and schedules. 
A copy of the Merchant Application is attached.  The merchant received a copy of the Terms and
Conditions prior to signing the Merchant Application.  However, the merchant may also access the
Terms and Conditions at www.harbortouch.com/terms.
Due
to the excessive amount of chargebacks the merchant account was closed by
Harbortouch on   March 16, 2015 in accordance
with the Terms and Conditions Section 5.1, 5.3, and 5.4.  Further information regarding chargebacks is
detailed in Sections 13, 14, 15, 16, and 17 of the Terms and Conditions.   Harbortouch is in compliance with the rules
and regulations established by the credit card Associations.
Due
to the excessive chargeback activity, on March 16, 2015 written notice (copy
attached) was provided informing the merchant that their business does not
conform to the Harbortouch underwriting guidelines.
The
merchant is encouraged to resolve outstanding issues with their prior
processor.
Legal
Group
Harbortouch
Payments, LLC

Harbortouch
has waived all applicable early termination fees (ETF) as referenced in our
prior response;
Harbortouch
has waived the applicable shipping fees as referenced in our prior response;
In
accordance with the POS System Service Agreement Terms and Conditions Item
3b(i) (a copy is attached) a restocking fee of $250.00 is valid.
I encourage
the merchant to contact Harbortouch Collections at ###-###-#### to resolve the
remaining balance.  
Legal Group
Harbortouch Payments, LLC

Harbortouch acquired [redacted] on 4/1/14, this particular account was acquired as well. Although Harbortouch is sorry to see the merchant leave due to prior experiences, Harbortouch will satisfy the complaint and close the account without ETF.