GunsandSwords.com

Cannot get any infoOr response from this company in any wayMy order was processed and that was the last time heard from themMy tracking order will not respond at allThey will not answer their phone eitherThey suck !!!

Complaint: I am rejecting this response because:I have no confidence in your reply or business tactics!! Regards, [redacted]

Complaint: [redacted] I am rejecting this response because:Per your communication that asked if they company has refunded me yet, the answer is no.Thank you for the update Regards, [redacted]

Complaint: [redacted] I am rejecting this response because: I had to called the Austin Police, file a report, a detective was assigned the job and thanks to him today I got the merchandiseThere is no excuse for the delay, because the intention of a fraud was clearIf you have a business, if there is good intentions with the costumer, you have to respond to the emails and phone calls, none of them were answeredThey answered to Revdex.com because already the police was there and they didn't have a choice.Regards, [redacted]

Hello, I am very sorry for your negative purchase experience [redacted] has recently changed management and has done it’s best to resolve any past customer issuesIf you have not already been refunded, please contact customerservice@ [redacted] should your complaint need further attentionThank you for your patience and we hope that you will give [redacted] another chance to fulfill your replica or collectible item needs as we transition to the new management crew Thank you!

Hello, I am very sorry for your negative purchase experience [redacted] has recently changed management and has done it’s best to resolve any past customer issuesIf you have not already been refunded, please contact [redacted] should your complaint need further attentionThank you for your patience and we hope that you will give [redacted] another chance to fulfill your replica or collectible item needs as we transition to the new management crew Thank you!

I am sorry for the delay. Your order should be arriving to you in the next few days. Best regards

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

Complaint: ***
I am rejecting this response because:I have not yet been refunded for the item purchased and the attached link they use to contact them does not work
Regards,
*** ***

Item has been shipped to customer billing address. I am sorry for the delay

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me
Regards,
*** ***

Hi
This order has been refunded
We do
appreciate your business!
Let me know if I can answer any questions for you
Thanks!
***
***

Hello, I am very sorry for your negative purchase experience*** has recently changed management and has done it’s best to resolve any past customer issuesIf you have not already been refunded, please contact *** should your complaint need
further attentionThank you for your patience and we hope that you will give *** another chance to fulfill your replica or collectible item needs as we transition to the new management crew Thank you!

Hello,   I am very sorry for your negative purchase experience. [redacted] has recently changed management and has done it’s best to resolve any past customer issues. If you have not already been refunded, please contact [redacted] should your complaint need...

further attention. Thank you for your patience and we hope that you will give [redacted] another chance to fulfill your replica or collectible item needs as we transition to the new management crew.   Thank you!

Hello,   I am very sorry for your negative purchase experience. [redacted] has recently changed management and has done it’s best to resolve any past customer issues. If you have not already been refunded, please contact customerservice@[redacted] should your complaint need...

further attention. Thank you for your patience and we hope that you will give [redacted] another chance to fulfill your replica or collectible item needs as we transition to the new management crew.   Thank you!

Hello, I am very sorry for your negative purchase experience. [redacted] has recently changed management and has done it’s best to resolve any past customer issues. If you have not already been refunded, please contact [redacted] should your complaint need...

further attention. Thank you for your patience and we hope that you will give [redacted] another chance to fulfill your replica or collectible item needs as we transition to the new management crew.Thank you!

Complaint: [redacted]
I am rejecting this response because:Per your communication that asked if they company has refunded me yet, the answer is no.Thank you for the update.
Regards,
[redacted]

Complaint: [redacted]I am rejecting this response because: I had to called the Austin Police, file a report, a detective was assigned the job and thanks to him today I got the merchandise....

There is no excuse for the delay, because the intention of a fraud was clear. If you have a business, if there is good intentions with the costumer, you have to respond to the emails and phone calls, none of them were answered. They answered to Revdex.com because already the police was there and they didn't have a choice.Regards,[redacted]

Complaint: 12073315
I am rejecting this response because:I have no confidence in your reply or business tactics!!
Regards,
[redacted]

Hello,   I am very sorry for your negative purchase experience. [redacted] has recently changed management and has done it’s best to resolve any past customer issues. If you have not already been refunded, please contact [redacted] should your complaint need...

further attention. Thank you for your patience and we hope that you will give [redacted] another chance to fulfill your replica or collectible item needs as we transition to the new management crew.   Thank you!