It has been noted in the file and the customer will not receive anymore correspondences from Grieco Honda ever again [redacted] General Manager Grieco Honda
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] This is insult upon injuryThis is not a payoff or a conditional payoffYou failed within your service process and scam my moneyYou need to refund my money, issue a formal apology, and then we can talkSince you insist on stating I put negative posting all over social media and only interested in bad publicity, I will do it this week and contact my friends at WPRI Eyewitness newsI will begin this Thursday, May 25, because you refuse to stop and do the right thing Regards, [redacted] ***
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] [I have had numerous conversations with [redacted] Honda directly, so there was never a need nor a request for anyone from Grieco Honda "to speak on my behalf"I was told on multiple occasions by [redacted] Honda representative that the car was classified as "formerly daily rental" by Grieco Honda, not by manufacturerIt is clear from multiple evidence that the car was previously used and abusedBoth [redacted] Honda and Grieco Honda repeatedly refused to provide a written response to my complaint and/or written explanation of their findings - in fact, both entities repeatedly shifted the responsibility for such action to the other partyI have never refused a meeting with Honda representative, but have requested from Grieco Honda representative to provide a document (in writing) stating what the proposed resolution is, in advance of the meetingGrieco Honda representative has, again, refused to produce such a document (e-mail, letter, etc.) Regards, [redacted] ***
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Is this a joke? After two months of not doing your job, completely ignoring the written obligations and lying to your customer you simply inform me that the registration will be finally mailed? Why so suddenly? Did it happen, by any chance, because I wrote a complaint to the Attorney General office and other consumer protection institutions?During the last two months, different employees of this dealership reassured me so many times that the registration "will be mailed", "already was mailed" and so on, that, firstly, I have the full right not to trust this responseSecondly, at this point you owe me $for the registration transfer which was not completed on time + $fee for the copy of the registration I had to get from the RI DMVAnd, lastly, I want a formal apology letter signed by Mr [redacted] and Mr [redacted] to be mailed into my name.As you can see, these are not extreme demands: I am not asking neither to be reimbursed for the time wasted for unanswered phone calls and coming to Grieco in person, nor for any explanation of why such employees as the above-names salesperson and some others are still holding their positions at that dealership Regards, [redacted]
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint # [redacted] I understand that by choosing to accept the business response that my complaint will be closed as resolved Regards, [redacted]
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments belowNothing is getting resolved with this back and forth Bologna THEY FORGED MY SIGNATURE AND HAVE DIFFERENT DOCUMENTS THAN THE ORIGINALS FROM JULY Can't you see that they're lying, cheating crooks?!?! I told the sales people a million times that I was a travel nurse, done with my assignment in RI and was heading to CA next on business I had nurse managers FROM California calling me WHILE I was in Metro Honda and I had to wave the young sales guy away because he kept interrupting me while I was doing a phone interview And I told him that too I had NO interests or plans of becoming a RI resident; I was there on business!! I HAVE to change my auto insurance to fit the city and state I work in for the months I'm there to work otherwise my insurance carrier said I'm not covered! Metro Honda was given my COLORADO DRIVER'S LICENSE AND COLORADO HOME ADDRESS TO RUN MY CREDIT CHECK So why the hell would they try to register my car in RI?! They're an auto dealership and knew that a NON-RESIDENT cannot register more than one vehicle in RI!!! Regards, [redacted] ***
RevDex.com: I have reviewed the response submitted by the business and have determined that the response... does satisfy my issues and/or concerns in reference to complaint # [redacted] . I understand that by choosing to accept the business response that my complaint will be closed as resolved. Regards, [redacted]
I can set up another meeting with Honda for you and you can discuss the situation with them and find a resolutionI can't give you anything in writing as to what they are going to do because I am not them
from his first reply, he said that everything was paid, now he is saying that I owe, if you look at the bill it says registration fees. that was paid and registration fees on a vanity plate is not over 850.00. if you look on the Purchase agreement, it shows nothing due for balance on delivery. This dealership has had numerous complaintsand again, they knew I was in a hurry to pick up my little girl, and they kept messing up on the ins, and then they tried switching cars on me once we agreed, they had that paper that they kept making changes onthey tried getting a blanck check from me. and now this. I feel like I was taken advantage of because I was a woman, and I will make it known in the business that I am in, that this dealership takes advantage of women. I am in the banking business and I do a lot of RI women's events and I feel this dealership likes to bait and switch and even in his previous email at first he said nothing was due, now its changed
We have refunded their money Thank you [redacted]
I will have your credit card refunded
I am checking in to this and will get back to you with an answer [redacted] General Manager Grieco Honda
It has been noted in the file and the customer will not receive anymore correspondences from Grieco Honda ever again [redacted] General Manager Grieco Honda
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] This is insult upon injuryThis is not a payoff or a conditional payoffYou failed within your service process and scam my moneyYou need to refund my money, issue a formal apology, and then we can talkSince you insist on stating I put negative posting all over social media and only interested in bad publicity, I will do it this week and contact my friends at WPRI Eyewitness newsI will begin this Thursday, May 25, because you refuse to stop and do the right thing Regards, [redacted] ***
I'm sorry that this happened I will get that check for $out to you
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] [I have had numerous conversations with [redacted] Honda directly, so there was never a need nor a request for anyone from Grieco Honda "to speak on my behalf"I was told on multiple occasions by [redacted] Honda representative that the car was classified as "formerly daily rental" by Grieco Honda, not by manufacturerIt is clear from multiple evidence that the car was previously used and abusedBoth [redacted] Honda and Grieco Honda repeatedly refused to provide a written response to my complaint and/or written explanation of their findings - in fact, both entities repeatedly shifted the responsibility for such action to the other partyI have never refused a meeting with Honda representative, but have requested from Grieco Honda representative to provide a document (in writing) stating what the proposed resolution is, in advance of the meetingGrieco Honda representative has, again, refused to produce such a document (e-mail, letter, etc.) Regards, [redacted] ***
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Is this a joke? After two months of not doing your job, completely ignoring the written obligations and lying to your customer you simply inform me that the registration will be finally mailed? Why so suddenly? Did it happen, by any chance, because I wrote a complaint to the Attorney General office and other consumer protection institutions?During the last two months, different employees of this dealership reassured me so many times that the registration "will be mailed", "already was mailed" and so on, that, firstly, I have the full right not to trust this responseSecondly, at this point you owe me $for the registration transfer which was not completed on time + $fee for the copy of the registration I had to get from the RI DMVAnd, lastly, I want a formal apology letter signed by Mr [redacted] and Mr [redacted] to be mailed into my name.As you can see, these are not extreme demands: I am not asking neither to be reimbursed for the time wasted for unanswered phone calls and coming to Grieco in person, nor for any explanation of why such employees as the above-names salesperson and some others are still holding their positions at that dealership Regards, [redacted]
We sent him a check for $
I'm having a check for $sent to the address on file
All the money that we received was accounted forWe applied for an abatement from the state of RI, if we receive this we will refund it to her
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint # [redacted] I understand that by choosing to accept the business response that my complaint will be closed as resolved Regards, [redacted]
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments belowNothing is getting resolved with this back and forth Bologna THEY FORGED MY SIGNATURE AND HAVE DIFFERENT DOCUMENTS THAN THE ORIGINALS FROM JULY Can't you see that they're lying, cheating crooks?!?! I told the sales people a million times that I was a travel nurse, done with my assignment in RI and was heading to CA next on business I had nurse managers FROM California calling me WHILE I was in Metro Honda and I had to wave the young sales guy away because he kept interrupting me while I was doing a phone interview And I told him that too I had NO interests or plans of becoming a RI resident; I was there on business!! I HAVE to change my auto insurance to fit the city and state I work in for the months I'm there to work otherwise my insurance carrier said I'm not covered! Metro Honda was given my COLORADO DRIVER'S LICENSE AND COLORADO HOME ADDRESS TO RUN MY CREDIT CHECK So why the hell would they try to register my car in RI?! They're an auto dealership and knew that a NON-RESIDENT cannot register more than one vehicle in RI!!! Regards, [redacted] ***
I have been in touch with Mr [redacted] and I will handle his concerns
I will check into it and get back to you.Tell us why here
Please leave me a message tomorrow confirming your address so I can get the gift card mailed to you [redacted] ***
We keep going back and forth with this issue you owe my company the moneyPlease pay the bill
RevDex.com: I have reviewed the response submitted by the business and have determined that the response... does satisfy my issues and/or concerns in reference to complaint # [redacted] . I understand that by choosing to accept the business response that my complaint will be closed as resolved. Regards, [redacted]
I can set up another meeting with Honda for you and you can discuss the situation with them and find a resolutionI can't give you anything in writing as to what they are going to do because I am not them
from his first reply, he said that everything was paid, now he is saying that I owe, if you look at the bill it says registration fees. that was paid and registration fees on a vanity plate is not over 850.00. if you look on the Purchase agreement, it shows nothing due for balance on delivery. This dealership has had numerous complaintsand again, they knew I was in a hurry to pick up my little girl, and they kept messing up on the ins, and then they tried switching cars on me once we agreed, they had that paper that they kept making changes onthey tried getting a blanck check from me. and now this. I feel like I was taken advantage of because I was a woman, and I will make it known in the business that I am in, that this dealership takes advantage of women. I am in the banking business and I do a lot of RI women's events and I feel this dealership likes to bait and switch and even in his previous email at first he said nothing was due, now its changed