Good Greek Moving & Storage

This is our third move with them and we have no plans to change moving companies. They are always very professional from the first phone call all the way through to the completion of the move. You always have a point of contact with them if you need to reschedule or have questions. We've been impressed by their efficiency and timeliness, and the moving staff have always been more than courteous. They also take great care with our things. Moving is always stressful and it's been so much easier since we've started using them.

hired moving company to move contents of Florida condo to Floral Park NY. When they delivered to Floral Park some contents were missing
Moving company didn't deliver all furniture as per the contract. I spoke with them on many occasions about missing furniture and they told me they were successful in finding the missing furniture and would deliver shortly. They were suppose to deliver a month ago.

overcharged, not given a final itemized bill, would not unload unless paid the inflated amount, did not remit excess charged, substantial damage
on 9/6/18 movers loaded my items on the truck from stuart florida. did not wrap one third of items which were subsequently damaged. when I asked them why they did not wrap or helpful ways to remove items they started to abuse me in spanish thinking I did not understand. the original movers did not come to lakeland to unload they were two other movers. out of the four movers only one of them seemed competent. they are the ones who assured me of the reimbursement and said they do this to all their customers. they agreed the the items were just shoved onto the truck and not packaged properly, the *** (controller) always inflates the amount so you have to sign to get the items off the truck

damaged items
antique chair, original cost $450
Polk audio speaker, $500
antique foot board of bed $600

I asked *** for the claims form at least four times until finally the secretary sent me one.

They agreed only re-imburse me $150.00 for all the damages which is not acceptable.

Received furniture that had been stored for 3 years, many items missing and others damaged. they are offering only $800 as compensation.
7/23/18 furniture that had been in storage for 3 years was delivered by Good Greek Moving to my new condo at The paramount in Ft. Lauderdale. I gave them list of missing items; DR table, Italian sofa, large beveled mirror, coffee table as well as items that were damaged; queen leather bed head board and side railings torn and stained, Queen velvet covered headboard stains on the headboard and the side rails, Barcelona lounge chairs stained, Barcelona leather bench top shredded, leather DR chairs dented and stained, 14X12 and 10X8 designer rugs stained, floor fabric lamp ripped, other lamp shades dented. total dollar amount estimated to be $55,504 based on replacement value.
original company that packed and moved me to their storage facility was Neighbors Moving and Storage. They sold their company to Greek Moving & Storage and my furniture was moved to them. Somewhere along the way either at Neighbors or at Greek Moving and Storage my container was damaged and/or opened as items missing and other items were damaged. I contacted Greek and they are only willing to cover .60 a lb for missing and damaged items, $800. I contacted my insurance company *** and *** in Ft. Lauderdale as I had taken additional policy out, they informed me they can not do anything as I can not prove loss/damages happened at the facility. I filed a police report on 8/1 when I arrived at condo and saw first hand what was damaged and missing. Police report # XXXXXXXXXXXX was filed on 8/1. I spoke with *** at Greek he mentioned when they took container they did not open to check contents. I find this to be an unacceptable business practice, are they not responsible to check contents before they accept? I feel like I've been taken advantage of and have no recourse other than hiring an attorney which will be more out of pocket for me with no guarantee as my insurance company is telling me unless I can prove where this happened I have no recourse.

Good Greek Moving was by far the very best movers we have had!!! We have moved quite a lot, and Good Greek Moving was, without question, far and above any moving company! From my initial meeting and subsequent conversations with Robert to the three gentlemen {Alex, Luis, and Jaime} who physically moved us, we had nothing by the best, most professional, hard working company who truly cared about our personal possessions and about making our move easy, uncomplicated, and stress free! They treated everything like it was their own. They were always kind, caring, thoughtful, and went above and beyond to make sure we had a stress free, perfect move. And that we did! I would HIGHLY recommend Good Greek Moving for any and every kind of move. I'd be very happy to talk to anyone about how great this company and their staff is! Not one item was broken, dented, destroyed, scratched~~nothing!! Everything arrived in mint condition no matter what the size, what the piece was, what the weight was. They were true to their word that the price Robert gave me was exactly the cost~~no hidden fees when the drivers arrived or at any later date or time! The guys who moved us were very complimentary of their company and supervisors as was Robert complimentary of their staff~~that says a lot! They were on time at both locations, took everything apart and put it back together to perfection! They even moved two of our rooms around {switched the rooms} after they had unloaded them and had started assembling the items simply because we changed our minds. They did it without hesitation, without question, and with smiles on their faces! Moving can be stressful enough, but once you hire Good Greek Moving, you can rest assured that the worst part of your move will go perfectly!

I am surprised there are not more Reviews here in regards to this company, either good or bad. I, like some other people on here, selected this company based on the advertising and recommendations of the WRMF staff. I thought this service sounded wonderful where I would not have to lift a finger to do anything in regards to my move.

After having used them I would say that their price is high, and the service is adequate. I could go in to detail but decided to keep this review short.

Unprofessional, left broken items, rude, horrible communication,careless workers, definitely should lose their license
Sales guys says the movers will pack as needed but they will tell you too instead even tho it's in writing in a contract. Sales guy tells me no problem when I show him I have rifles but movers say no way will we move those. The movers were impatient even tho I was told one full day. Told the sales guy I will need to wait for the landlord to do a walk through but movers say no and impatiently interrupt against our agreement. Witnessed the movers driving cut off a guy and almost get hit with my stuff in the truck. At new house one mover is missing and was told he was busy at another job. No answer as to why I don't have 3 movers now as instructed by sales guy when when signing. Multiple items are noe broken, with no reimbursement from the belongings of my deceased father which I will never be able to replace, and now I'm scattering to figure out if all my firearms are accounted for since a walking stick is in a rifle case after these criminals handled my stuff. And lastly they took a pair of cuffs of mine and hung it on my headboard these movers are sick in the head and should lose their license. The manager yelled at me and said I don't get what the problem is and said well I talked to my sales guy so he believes that takes care of the damage I guess. I could go one but I think this is clearly enough since I had a contact and pictures of broken items now. I will keep unpacking and pray that no other sentimental items are broken especially since my dad is passed *** I will be unable to get anything as meaningful as what these horrible men broke. Since the movers left before me but didn't go straight to my new house with my stuff I would also like to know where they took my belonging since they clearly made a side trip since I left 30 minutes to an hour later and yet they still got there at the same time

Company damaged a brand new television with no acknowledgement that they will fix/replace. Also charged for services never discussed upon hire.
5/5/18 moved within 5 miles. Worker's held my items ransom until I paid for a large bill with services not discussed at time of hire and for time not spent yet by the movers. Delivered my TV broken with no mention if they will fix/replace. Also broke shelf unit in front of my daughter. TV is a Samsung 55" LED Smart TV. Purchased in 2/18 for $769 at Costco. Book Shelf value is $100 bought from Pier One a few years ago. I keep getting the same story from the same person every time I call the company to speak to a supervisor. I can't ever get passed person named ***. The movers charged me for time that they didn't use and I was told that they would issue me a credit for one hour ($149.) I have yet to receive this credit and I have yet to even get any kind of acknowledgement that they received my claim for the damaged goods and what they will do about it.

Overall pathetic company that should not be in business
Firstly I must say that being forced to give them a one star rating just to post a review is giving this company a lot better rating than they deserve. I sent a request for a moving estimate from about a dozen companies, Good Greek being one of them. I requested an estimate from them as I see their commercials on tv, read that they are the official moving company of the Miami Marlins and also the movers of the WRMF radio crew including the trio of the KVJ Morning Show who raves about them. I had heard back from most companies and finally I get a call from Dave from Good Greek on Friday 4/27 promising me a estimate via email (and confirming my email address) within the hour. The remainder of Friday goes by, all day Saturday, all day Sunday, and part of Monday with no email, no further follow up, no nothing. So I call back on Monday 4/30 and Dave's response was "oh I didn't email that estimate to you?", I just dismissed it and waited for him to send it later in the day. I called Dave back a few days later and asked to confirm the estimate as it was a bit higher than a lot of my estimates (even double my lowest estimate), although not the highest. He asked the other companies and then said you know you have to check them carefully on YELP and other reviews because so many movers are out to get you. I wonder if he ever read his own reviews. He told me that he would check with their dispatchers to see when they had a truck going in the direction I needed and if they could trim the estimate a slight bit for me. Never again heard from the man, not a word. No email, no phone calls, no nothing. It was if I fell off the face of the earth. So on Tuesday, May 8th I sent a text message to the KVJ Show telling them what horrific service I received and that Good Greek Movers do not follow up, call people back when promised, or anything else positive that a business should be doing to attract business. Not knowing it, they passed *** text on to the powers to be at Good Greek Moving. On Wednesday 5/9 at approximately 11:00 AM I received a telephone call from a man from Good Greek, saying he was one of the original founding partners and he wanted to know what happened. I explained in great detail what occurred, who I spoke with, and the lack of proper follow up from his company. He apologized up and down for Dave and said he would follow up and retrain where necessary so this does not happen to anyone in the future. He explained that Good Greek has a large pick up in N.J. on May 31st and that he was going to check and see if he could schedule the truck to take my things North delivering them on or around the 30th, and stop and pick up the move from N.J. on the 31st, bragging it was a large move for an elite from the Miami Marlins. He left the call promising me that he personally would call me back that very afternoon with concrete information and plans for my move. Never heard back from the man at all. NOTHING! I called back on Thursday 5/10 late in the afternoon just before them closing. A man answered who spoke fine but appeared to know less than a toddler. He asked every question about my move which I had already provided for him, asking the questions over and over again as if he did not understand my answers. He placed me on hold several times, each time coming back to the phone and asking the same questions I had already answered. First he insisted that I had spoken with Austin, but I confirmed I did not remember the mans name. Then he insisted I spoke with ***. After about 20 minutes of this guys nonsense and aggravating me even further than I already was, and having had much more than I could tolerate from these is that should not be in business, I said to this employee of Good Greek Moving, "look, at this point in this ordeal, I truly don't feel I could trust your company with my move, I doubt I would ever see my belongings once you picked them up", and his reply was fine, whatever, and click! He hung up

I hade many pieces of furniture damaged and multiple pieces of furniture missing. Pricing changed on storage without notice Just charged my card.
The Greek moving company took over from the company I originally contracted from. They assured me they had tempature controlled storage and all my belongings were fine. I asked to see the facility and my storage area they told me it was not possible. They used my card with my permission to get payment once a month for the storage. It started at 325.00 what I contracted for. It was up to 455. The last month with out written notice. It had been raised more than once. I had an agreement and proof that I had paid for my furniture to be delivered. They refused to deliver without additional payment. I agreed to get my furniture. The day before delivery thecsme up with that I had 1450 in past due charges from old company if not paid no furniture. We paid. They were holding furniture over our head. I have proof all amounts contracted were paid. Furniture was delivered. It was warped, cracked, and damaged. I recieved one piece of a sectional. The three seat portion is missing. The chairs in that room broken arms. The chest that went under the tv that had a value of 6800 is missing. They delivered my master bedroom bedrails no headboard. There were expensive art missing and many items damaged. I called. No apologies. I was very firm. I recieved some art and a dirty damaged headboard the next day. I spent over XXXXX in storage and a lot to have it moved in and out and my furniture is trashed.

Antique Breakfront Damaged during move
Three different antique pieces were damaged during a move from the movers at Greek Moving and Storage (aka Good Greek, aka Sfakia, LLC). I was told by the salesman that extra insurance can be looked at but the company had such great care and service so I opted for the reimbursement of 60 cents per pound. The move happened Aug 21 and a complaint was filed with the company for damages to a Breakfront, wine glasses and an ceramic elephant. I was fist told by *** (comptroller) I was possibly lying about the damage. I sent pictures and then was told the movers stated it was already broken. Then I was updated that the movers had the piece in the truck and it was secure. *** then reaches out has an antique man come to my home and repair the elephant. In the meantime, the Breakfront continues to go back and forth and I am told they lost the piece. I then get another update that the movers claim it was vicariously glued on and fell off. I continue to have problems on a resolution and then am told again by *** that I am not their only customer, storm excuses and so forth. She adds now she wants a receipt for the breakfront which is a family heirloom from the 1700's. I finally give up and ask to just be reimbursed the amount I signed the contract for and am now told how much does it weigh, etc. She also was not happy I wrote a bad review on social media and have asked the apartment building to stop referring customers to them due to my experience. I really just want the piece fixed that they broke but am tired of being pushed around by a rude and inadequate Comptroller that the Greek moving company feels is an asset to their company.