Gold Medical Supplies

Ordered a piece of Medical equipment November 4, 2019. 1 email said would be shipped in 7 to 10 days. It has never been shipped

I ordered a stair chair for my ambulance. Paid with a credit card, *** on November 4th. Have never received the chair or any refund. I have sent several emails, none have ever been answered. Right now all I want is my money refunded

Ordered the product, two weeks ago request status and if possible to cancel the orders via their website. No response.
Purchase Date Feb 5, 2020, Order Number ***. Order it via online, ordering item
Mydent Defend Astm Level 3 Dual Fit Earloop Face Mask - Pleated Dual Fit Earloop Face Mask, Astm Level 3, Blue, 50/Bx, 10 Bx/Cs MK-7300. Quantity 1, Item Price *** shipping *** tax $11.81 for Grand total *** Charge by my credit card. Contact them on Feb 19 via filling form from their website request any status, and ask for cancel and refund since no status. Call again on Feb 21 and 24 to the company and no one response.

There has been no response from the seller on order status. Cannot leave a voice message through their phone number and no response to my emails.
There has been no response on delivery status from the seller on order #***. The only email I received was an order confirmation on 02/05/2020. The amount of *** was charged to my card on 02/06/2020.
I have emailed through my personal email and on their website but again no response. The company phone number is useless where you cannot leave a voice message or speak to a representative.

Elderly ordered product in Nov/ Dec 2019 and has not received product. Debit amount *** immediately taken out of account. Calls/emails unanswered
Order # ***: Advocating for elderly parent who ordered model ***, six inch contoured elevated elongated toilet seat with bolt down bracket back in late November, early December was ordered and NEVER delivered. *** total, including *** for shipping was immediately taken out of their bank debit account. Multiple emails and calls to company have gone unanswered. Seeking refund in full amount taken out.

I ordered product from them back on December 23, 2019 and no shipment or respond from them at all.
Order #XXXXX

1 x PurKlenz Antiseptic Skin Cleanser - Case of 8 x 500 mL ***

Order Status: Processing
Order Date: Dec 23rd 2019 @ 10:10 AM
Order Total: $131.25 USD

They do not respond to my emails to their email support account nor do they respond when I contact them through their website. There is no telephone number to reach them.

Gold Medical Supplies, Inc.
***

I want my $$ credited back to my business asap.

Thank you.

I wish to have a full refund of *** as the company never response to my enquiries.
I have ordered a case of mask costing *** including shipping cost but when I asked for the shipping date and availability of my product the company never reply.
I have placed my order on 2/2/2020 but the company claimed to be usually being shipped within 2 days it has been 1 week since my order no reply to my email at all. Now I asked to cancel my order and issue a full refund as I have no patience to keep waiting.

I ordered abdominal pads. They charged my credit card and did not ship the product. They don't answer emails and no one picks the phone. Don't order from this company. You will lose your money. Very bad customer service.

Item ordered and paid for from Gold Medical over 5 months ago. Item has never been received. All requests for a refund have been ignored.
I am writing in regards to Order #: XXXXX placed with Gold Medical and paid for 8/26/2019. The item ordered is 800 Series, Training Stairs - Training Stairs, 30"Wide, 3 Sided 808 BMF-0808. Purchase price= $834.57, shipping=$233.75. Total amount charged and paid to Gold Medical= $***

This item has never been received. It shows as "pending shipment" in their system since 8/26/2019. I followed up with Gold Medical via email on October 2019 and December 2019, and the stairs still have not been received. It's now been over 5 months since this item was ordered and paid for. I am now requesting a full refund of the payment made and the order cancelled = $***.

I've sent both an email and online inquiry 1/27/2020 and 2/5/2020 with no response back. Attempts to reach the company by phone, refer me back to their website to make an online inquiry. I appreciate your help in resolving this matter and seeking a refund, so that I can purchase the needed equipment through another vendor. Thank you

No order update provided to me. Customer service emails go unanswered and you are not able to leave a message when calling the company.
I purchased a special bathtub chair for a disabled 6 year old on Dec. 9. The status of this order has been "Pending shipment" since the order date. I have emailed the company 3 times concerning this with no response. I found their phone number and called directly only to have a computer answer with no option to leave a message. Through social media, I was able to have a colleague contact *** who is listed as CEO. He said he no longer works for the company and to call the owner *** His profile on LinkedIn shows him as a *** I spoke to him and told him the situation. Very nervously he said he no longer works for the company. I asked him how I get my money back and he said to dispute it with the credit card company. He also stated he believed the company is closed. However, their website is still taking orders. *** had stated that if this was a cash/check order, he would have *** send a check for reimbursement so *** is obviously involved with some financials of the company. I called my credit card company and they have given me a temporary credit while they investigate. Order #XXXXX and total payment of *** using a personal credit card. Item FBE-XX-XXXX is an Articulating bath chair with safety harness, small size.

I ordered a Dynamometer from Gold Medical Supplies on 11/7/19 and have yet to receive the product.
I ordered a Dynamometer (sku: FBE-***) from Gold Medical Supplies on 11/7/19, order ID: *** and was charged *** to my VISA. I have contacted the business multiple times via email and the contact us section on their website but have gotten no response regarding my order and have yet to receive my shipment; it has been 2 months at this point. The phone number listed online is an automated one and there is no way to get through to a live person. It is incredibly frustrating because the total amount was charged to my card but there is no way to get a hold of the company to check the status of my order, cancel the order or get a refund.

Gold Medical Supplies has stolen $2500 from me and my family. My son has cerebral palsy. In October of 2019 I ordered a new $2500 mobility base for his car seat - this is the ONLY mode of mobility my son has. I have yet to receive it. I have sent numerous emails to Gold Medical Supplies with absolutely no response. I have called the phone number which is simply a recording - there is no way to leave a voicemail nor speak to anyone in the company. SHAME ON YOU Gold Medical Supplies! Please issue a full refund immediately! LESS THAN ZERO STARS!!

*** M. - Order number XXXXX

We purchased 4 mirrors for delivery on the 3rd of December for over *** with no delivery or correspondence when delivery will take place.
The YMCA of Greater Louisville purchased (4) 48 x 72 mobile, glass-less mirrors for delivery on December 3, 2019. I received confirmation of the order, and then I received an additional status sharing that the the order is pending shipping on the same date. That is the last correspondence I have had with the company, despite numerous phone calls and email requests for updates. I have paid *** per mirror, with an additional 344 for delivery, for a total of $*** on our company Visa Card.
I would like to have a full refund on the product now!

Business debit card charged full Amt *** 11/28. No email confirmation, no response to calls or emails, no delivery estimates. It's 12/23, STOLE MY$?
Purchased Therapy table and full purchase amount withdrawn from my account over $680 on 11/28/19. I never received any email confirmations of purchase, no delivery estimates, no response from them to multiple phone and email inquiries. Will be reporting them to my bank as thiefs. It is 12/23. Least I can ask for is an email confirmation of purchase. I did take a screen shot the order after it was made with Order # thank goodness and have purchase history on my bank ledger. I would like a full refund. Forget the table. Don't care to ever do business with these people again. And it's a shame their prices were good relative to others I found.

Same experience as the other clients. We purchased an item on 11/13/2019 and sent an email that the order would ship in 7-10 days. It has been over a month and nothing has shipped and they will not respond to emails, or voicemail. Worst company I have ever dealt with! They have zero ethics or a fricking backbone! Please don't make the same mistake as me and buy anything through this dumpster of a company!!!!

I ordered a machine that never made it on time been trying to return have not even opened the box and with several attempts via email/phone no answer.
I purchased a CPAP (1 x XT FIT CPAP Only SFXXXXX) travel machine order number #XXXXX for my travels on October 26th for $211.43. It never made it on time so when I got back I was trying to return and can't get through to anyone. I called and sent several emails and no response. My doctor gave me a prescription for this machine and I would like to return this one ASAP since I do not need to pay for one.

They took my money for an order, never shipped anything and will not respond to my emails or calls requesting a refund
I ordered an item from their website on 10/2/2019. Product page indicated it usually ships within 2 business days.
They were responsive to my initial email question about the item on 10/3.
However, 4 weeks have gone by and the item has not shipped, nor will they respond to my emails demanding a refund, and their phone number is an automated message that is never answered.
I emailed on 10/10 asking for the status and they replied on 10/10 they would check with the supplier, then nothing since. I have sent emails to both *** and ***.
There has been no response to my 10/22 or 10/30 emails asking about the status or demanding a refund. I have asked my card company to cancel the transaction since nothing has shipped, and was told the merchant must issue a refund because they already took the money. The phone number listed in Google is a wrong number, and the phone number listed on the Revdex.com site (XXX) XXX-XXXX is an automated message and never answered by a person with no option to leave a message.

I ordered ***, a full support swing seat for a handicapped child, and because of this, the child still has not received his birthday gift.

My order number is XXXXX, and I am demanding a full refund for the amount of $281.25, and it needs to be returned on the card I used for the purchase because I used my health FSA debit card and those funds are required to remain in that account unless used for eligible purchases (getting scammed does not qualify).

I ordered therapy equipment two weeks ago. The order shows pending. I've called and emailed with no response.
I ordered rehab equipment for my clinic October 16. I paid that day for the equipment. The order hasn't been shipped. I've emailed and called the company several times but cant get a response. Is this even a real company or is it a scam?

Company has not responded to paralyzed individual who has not received therapy table in over a month, despite numerous attempts to reach the company.
Hi there!
I placed an order from Gold Medical Supplies on July 31st for a 4' x 7' mat table in black. The order number is ***. I have not received the table yet. (It's been a month and 5 days.) I'm becoming very concerned.
I am paralyzed from the chest down, and I desperately need the table for my therapy. I have written 4 emails to the company, and made 18 phone calls to the 877 number. It's an automated system that just circles back to the original greeting.
I'm getting very worried because my therapy has been stalled for well over a month, while my table has still has not arrived. I am paralyzed and need help. I'm asking that the Revdex.com please help me resolve this. I simply just need the therapy table. Will you please give me a call as soon as possible? My number is (***. Thank you so much!

this company does not communicate at all ...phone number is always an answering service and they never answer no matter what time you call also do not answer email...I placed an order and they sure took my money same day and sent email saying shipping then next day update order pendng ...its been sitting on pending shipment for a week with no update and no other email...I would not order from this company as I believe its a scam and I will be moving foward legally ...I'm tempted to go to the address since its only 2 cities over from me but address probably doesnt exist

Order was never delivered. It's been a month and they won't respond to any of my THREE methods of attempting to contact them. Can you say fraud? Stay far far away. By the way, I waited a month to give this review. So I've been patient. This company is a illegitimate likely illegal scam operator.