GM Enterprises

We have emailed the customer a full refund of $49.95.  Please see attached letter that was sent to the customer.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

June **, 2015 Revdex.com – NY[redacted]Attn:  [redacted] Re:  Complaint ID# [redacted] Dear [redacted], This letter is in response to Complaint ID# [redacted], regarding [redacted]’s...

subscription to ESPN The Magazine.  We have researched this complaint, and according to our records, [redacted] placed an online order in February 2013. The terms for this offer, as stated on the online order page, are as follows: Automatic Renewal:When you pay for your subscription by credit card, you will be enrolled in our automatic renewal program. Your subscription will continue without interruption so you won't miss a single issue. Just before your subscription term ends, we'll renew it for an additional term and charge your credit card the low magazine rate then in effect. Approximately 30 days before your account is charged you will receive an email detailing the impending charge and instructions on how to cancel. Should you wish to terminate your subscription before that time, you may email customer service at [redacted].  ESPN did not receive notice from [redacted] that he wished to cancel his subscription. The subscription has now been cancelled and he can disregard any further notices. We regret any inconvenience this may have caused.  [redacted]’s account is now closed, and he can confirm his status anytime by calling our Customer Service center at ###-###-####. Thank you.                                      ...⇄ Sincerely                                   �...⇄ [redacted]                                   ...⇄ Circulation Dept.                                     �...⇄ ESPN The Magazine

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]