From You Flowers

do not order from these people, they say same day delivery no way I called times, they said it would be delivered today, then tomorrow then later then later and the flowers that came were crap wish I had done more research

This case has been completely resolvedWe have credited back the customer in the full amount of the orderWe have also completed the delivery as
wellThe customer was very pleased with this resolutionPlease let us know if there is anything else we can do regarding this case.Thank you

This case has been completely resolvedWe have credited back the customer in the full amount of the order. Please let us know if there is anything else we can do regarding this case.Thank you

Clearly deceptive use of photosI ordered the "Chocolate Lover's Basket" in the "premium" optionThe picture shows *** *** *** *** *** *** ***, etc- all premium productsSo what actually came? *** *** *** *** *** *** *** *** *** *** They're selling small fun-size bags of gas station chocolate bars by deceiving people with a picture of full-size premium productsThat's borderline fraud and deceptive advertising

To Whom it May Concern: Thank youThe problem has be taken care of satisfactorily Sincerely, *** ***

This case has been
completely resolvedWe have credited back the customer in the full amount of the orderAs an extended apology on behalf of our company we will also be sending out a complimentary arrangement to the recipient as well as a $gift card to the customerThe customer was pleased with this resolutionPlease let us know if there is anything else we can do regarding this orderThank you

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***

This case has been completely resolvedWe have credited back the customer in the full amount of the orderAs an extended apology on behalf of our
company we have offered to send out a future complimentary arrangement valued at $as well as a $gift cardThis arrangement can be delivered on any future date to any recipient of the customer’s choiceThe customer was very pleased with this resolutionPlease let us know if there is anything else we can do regarding this order.Thank you

This case has been completely resolvedWe have credited back the customer in the full amount of the orderAs an extended apology on behalf of our company we have offered to send out a future complimentary arrangement valued at $This arrangement can be delivered on any future date to any
recipient of the customer’s choicePlease let us know if there is anything else we can do regarding this order.Thank you

Terrible20+ dollars for "expedited" shipping is ALL A LIEPlaced an order at AM PST for "GUARANTEED HOUR DELIVERY" and as of 1:PM PST it still hasn't arrivedPlus their customer service is smug, arrogant, and horribleThank you for this CRAPPY experienceFrom now on, I will buy and deliver my wife's flowers myselfSave some moneyDO NOT SHOP HERE

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

We have tried to reach this customer multiple times via email and left messages, but we haven't heard back yetAt this time we have gone ahead and credited back the customer in the full amount of the orderWe would be more then happy to resolve further with the customer once he contacts us back
Please let us know if there is anything else we can do regarding this case.Thank you

I had ordered flowers on 12/28/(***) for my grandmother who is in hospice careFrom You Flowers guaranteed that the flowers would be there by 6pm the same dateThey did not arriveI called on 12/to inquire about the delayI was told by Jess that they would give me a 30% discount plus an upgradeI accepted; however, it is now 12/31/and still no flowersI called FYF again requesting a managerI was placed on hold for minutesA person answered and hung up before speakingI waited minutes to see if they would call me back considering they had my order number and contact informationApparently, I was wrong hoping for customer service because I did not receive a callI called again requesting a managerI spoke with SheniceStill no resolutionI want my grandmother to receive the flowers while she is still alive and lucid

I ordered a beautiful bouquet for my moms 55thI paid extra to have it sent within hoursIt was an hour lateI complained and got my $backMy mother sent a picture and it looks NOTHING like the requested pictureIt's advertisement to the fullestThey gave me $back and a gift cardI paid total $somethingInitially I even paid extra to get it fuller and when it came it was not as picturedThey responded saying its to value so we will give you $(50% ) If you have a special occasion in mind and think you're getting one thing, you're notThe customer service representative even said you may not get the same arrangementI'm not satisfied at all

This case has been completely resolvedWe have credited back the customer in the full amount of the orderAs an extended apology on behalf of our
company we have offered to send out a future complimentary arrangement valued at $This arrangement can be delivered on any future date to any recipient of the customer’s choicePlease let us know if there is anything else we can do regarding this order.Thank you

This case has been completely resolvedWe have credited back the customer in the full amount of the order, along with a $gift cardThe customer was very pleased with this resolutionPlease let us know if there is anything else we can do regarding this case.Thank you

From: Justin Furlough [mailto:***] Sent: Wednesday, September 07, 11:AM To: [email protected] Subject: Complaint Numbered: ***
* To whom it may concern, The business has refunded my the amount for the same day and expedited shippingThey have
also given me a $gift certificate, and it seems they have also enrolled me in some sort of "Platinum Rewards" program following the incident (without my permission or interest) I consider the matter closed, and do not plan on conducting business with this third party again - *** *** Graduate Assistant - Competitive Sports *** ** *** ***

I ordered flowers for my mother requesting day delivery, (the 8th) at check out it stated they would be delivered on the 7th or 8th and you selected ok/I understand, they were delivered in the 7th and came just as expected! Great expierence! Would definitely order from this website again!

This case has been completely resolvedWe have credited back the customer in the full amount of the orderAs an extended apology on behalf of our company we sent out a complimentary arrangement to the recipientThe customer was pleased with this resolutionPlease let us know if there is anything
else we can do regarding this order.Thank you

This case has been completely resolvedWe have credited back the customer in the full amount of the orderAs an extended apology on behalf of our company we will also be sending complimentary arrangements to the recipientsThe customer was pleased with this resolutionPlease let us know if there
is anything else we can do regarding this order.Thank you