Enforcement Tow

Try telling the truthYou did not have an appointmentYou were told to call back after 10amYou left a message and your call was returned when the message was retrievedYou setup a time and your vehicle was returned to you after you paid the feesThe office is CLOSED over the weekendWe have
to be open Monday through Friday 8am to 5pmWe are not open on the weekends, yet when available, we release carsDon't park illegally and you won't have this problemYou are lucky you got your car, as most companies don't do weekend releases

He was parked in front of so bodied house, ON PRIVATE PROPERTY, NOT a public streetIt's posted no parking private propertyOwner of house had it towedNext time park on paved street, not gravel driveway in front of a house

Learn how to park and don't get towedOffice is closed Saturday and Sunday, so what's the problem? She was clearly double parked, not on the lineHer call was returned, ANSWER YOUR PHONE!!! She didn't answer so she didn't get a release time! Office is closed, so when a driver is available, she
would get a call back and a time to meet. The law states M-F 8am to 5pmThose are the hours we are openWeekends when available, and the fee is the same Monday, so it's not a "GREED THING" as she statesNext time READ THE SIGNS! It clearly states the tenant is supposed to advise guests of the rulesI guess common sense was out of the question, as far as parking in between the white lines

Try telling the truthTry acting like a human and not an animalYour racist rants are all recordedYou parked in the middle of the road for over 30minYou got towed and tried to drive off the tow truckToo bad your battery was deadCops called because of YOU, not your friend who assaulted the
driver and then ran away like a little scared child! Your actions contributed to the total price charged! Next time, act like a human being and maybe this won't happenQuit lying and quit calling everybody racists, maybe you should look in the mirror!

This woman is a racist liarShe lied to management and when in court lied to meI agreed to return her pile of junk abandoned non registered car, to make this go awayWelfare people have nothing but time on their hands to make other people's lives harderWe were hired by the OWNER of the
apartment complex to remove abandoned vehiclesHer vehicle was on a flat tire, covered in dust, died battery and full of junk. She lied at court, produced a fake letter and acted like a childThen refused to come to the shop with her ID and REGISTRATION, so the tow company could release her car and return itShe filed another court action, lied some more, and then finally came into the office with her IDHer vehicle was returned, she was notified, and she still went to court, LIED TO THE JUDGE, committed perjury and obtained a default judgementShe didn't win the case, she lied. She then called and threatened me over the phone after her car was tagged for abandoned againThe same car, expired reg, and now up on a jack and block, has been that way since it was returned to the propertyI have the call recorded where she admits to committing perjury and threatening meShe cussed me out for minutes, then had other people call me about the car.This woman has mental issues, cannot tell the truth, and continues to harass me about doing my jobI am not refunding her moneyI am actually filing a court action in Superior Court against herThe company attorney is now dealing with this problem

I am rejecting this response because: I will be taking you all to court as we were able to get finger prints and evidence of your tow guy removing then replacing it where it was not able to be seenSee you in court soon

I will look into the details of this matterI am aware of the charges and will confirm why the gate fee was chargedPlease give me a few days and I will contact you at the number provided

Lies lies and more liesYou signed AS IS disclaimer and there WERE plates on the vehicle, I pointed them out even though they were expiredLearn how to read and quit smoking so much god damn weed and maybe then you might be able to complainNO engine light was on and the car ran just fine when
you drove itYou had a code reader and friend to help check the vehicleYou aren't getting one god damn dime from this companyGo harass somebody elseTry telling the truth for once in your life

Complaint unfoundedNot enough infoThe complaintent wants ehicle returned and has NO clue why it was towed OR if it was towedNo information on complaint about vehicle

The vehicle was towed for ILLEGAL PARKING. The charges are hourly, and the total bill was for the hours it took to complete the tow. The hours were a direct result of the actions of the driver of the said vehicle. Her actions caused the extended time, hence the amount that was owed. The bill continued to increase daily, as a result, the bank repossessed the vehicle and secured their collateral.

I am rejecting this response because: I immediately contacted Enforcement Tow within moments of my car being towed....

Navigating their automated message service, at 12:37am on Jul 22, 2017, I got a live person, who identified my car, told me that it was in transit, and had been towed for being "partially in a red a zone" and then hung up on me, when I asked to speak to a supervisor. My car was parked in one of 4 parking spaces attached to my building not in a "red zone". I then called the police department who directed me back to the tow company advising civil action. Over the next few days I left messages on their automated service, attempting to retrieve my car, at 11:53 am Jul 22, 2017 and at 11:40 am Jul 23, 2017. Not until 7:36pm Jul 23, 2017 did they respond, from a restricted number and left a voicemail. I was not permitted to retrieve my car until Jul 24, 2017. I have takenpictures of the entrances and location of where the vehicle was parked.  I have a copy of the excessive towing and storage charges I was forced to pay.  I have contacted  local law enforcement and been advised of standard towing and storage charges upon their request.  When I asked the representative at the towing company for the name of the  the person who authorized the tow, she was unable to furnish that information. When I asked to see the authorization document they had at the time my car was towed, she told me I would have to "subpoena it." The representative stated that she wasn't present when my car was towed. I was shown four low-resolution 1"x1" pictures, that did not show my car being parked in a "red zone."  I have contacted the property management and security company, both of which did not request that my car be towed.

You have YET to respond with ANY direct information to this... I listened to the calls and you argued and yelled at the driver... CLOSED over weekend, OPEN M-F 8am to 5pm... RATES are approved the CHP, and you were clearly parked in a RED ZONE. Try telling the truth for once in your life.... Your entire complaint is full of LIES.... Have a nice day!

I am rejecting this response because:The reason it stated for the tow was parked in fire lane not for blocking the lane of travel. if You Catch the Tow in Action: If you are able to catch the tow truck driver after he or she has hitched your vehicle to the truck, but the truck is not yet on a public road, the tow truck driver is required to release your vehicle upon request. At that point, the tow truck driver is entitled to require that you pay at most half of his or her normal towing fee. That law stated above is my main reason for a refund.

Do you go to [redacted] and complain about price and try to offer less? Our rates are set by the local laws enforcement agency. They have been inspected and authorized. You parked in front of a RED NO PARKING FIRE LANE marking and are complaining? If you took the time to see where you are parking this...

wouldn't have happened. Take responsibility for your actions. You parked in a marked fire lane and got towed. You picked up your car after hours and paid the extra fee. If this was such. A big deal, you could have waited till the office opened at 8am... Call around and ask ALL of the tow companies what their CHP rates are. $210hr and $65 per day storage. We are less then that...

I am rejecting this response because: we are obviously going to be unable to resolve this so I will be filing in small claims court.

File away.... You will LOSE just like EVERYBODY else does.... Park in the road GET TOWED! Learn the laws and quite breaking them..

Reject to your hearts desire.. Bottom line.... YOU parked in a fire lane(admitted), you NEVER  made contact with the tow truck(admitted), and you want a refund. Not going to happen. You admitted to breaking the law, not contacting the tow truck, so what's next? Punitive damages? Learn HOW to park CORRECTLY, and you wouldn't have these problems...

I am rejecting this response because of the following:  In reference to AB 2210 states that the towing company does indeed have full responsibility to validate each tow. The towing company must provide written notification from the property owner and pictures proving the violation. Also, the law states that the vehicle may not be towed within one hour of being parked. On September 16th 2016, I paid for my vehicles release and I had a very lengthy and detailed conversation with two of the employees from Enforcement tow. Both of them one male one female refuse to give their names and the name or contact information for the owner of the towing company. They also refused to provide the business license, pictures of the said violation, and any type of evidence showing they were called or contracted by the property owner to remove my vehicle. However, they did bring up that the owner of the towing company may share profit of the tow with the property owner. Finally, the employees at enforcement tow stated that they felt the tow was valid because it was a private property tow but they mentioned on this street you can park anywhere parallel to the street either on the opposite side of a sidewalk or fence line which would clearly indicate the property line boundary. In this case, I parked on the opposite side of a fence line. I did not block a driveway and I did not park within 15 feet of a fire hydrant. Any pictures of the tow would clearly show that I parked on public property attached is a copy of a map from the Sacramento County assessors website. The website clearly indicates the boundary of the property line (yellow lines). The area in which I parked (shown in the red area) is the easement of the west side of McComber Street. This is why I feel I was a victim of predatory towing if we cannot resolve this manner I will also be moving forward with criminal and civil charges. Thank you for your time.

This person parked in another persons assigned parking stall. That person had her towed and she refused to pay for it when she showed up. She left the car for over a week and now wants to complain. This tow has nothing to do with the property or us. She parked in the wrong stall. Deal with it!...

Complain to somebody else about something else.

First off, quit doing drugs, [redacted] This t[redacted] who has a mouth a mother would cringe to listen too, clearly cannot comprehend the LAW, nor common sense. Has had no clue what or why we do our job there. We are hired, and the manager is FULLY BEHIND what we do....

Per CA Fire code, any lane of travel is a fire lane, and does not require markings. You cannot park and block a driveway, or you get towed.I watched the video of the attempted tow, where this toothless drunk, tried to fight the tow driver. He also confronted another driver on a different date and cussed him out. When confronted, [redacted] like a coward. All bark, NO bite. He threatened law suits etc... Bring it on! PRIVATE PROPERTY is just that, and we have full control of it! Park on the grass, which is against Sacramento county code, and you risk getting towed. Park in between the white lines, where you're supposed to park!!!