E.D.S Air Conditioning & Plumbing Reviews (%countItem)
E.D.S Air Conditioning & Plumbing Rating
Address: 2200 4th Ave N STE 1, Lake Worth Beach, Florida, United States, 33461-3897
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+1 (561) 586-0771 |
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Have used EDS for over 5 years for maintenance and install new A/C. Very professional. And I appreciate they go out of their way to accommodate my schedule.
Thank you to the *** for the Five Star review; Team E.D.S appreciates you taking the time to give us a raving review!
Mr. R. (Field Service) was very personable and professional. He explained everything and did an excellent job. I would recommend him for any plumbing work. In addition, the office person was knowledgeable and very helpful. She was able to schedule service at my home the very next day. EDS was exceptional and we will definitely use them again, if necessary, in the future.
Thanks so much for your complimentary review. Here at E.D.S Air Conditioning & Plumbing we strive for excellence and we're very happy we succeeded!
We have had our new unit for a week now and it is working great. Our installers Eric and Nathan did an outstanding job. They were a pleasure to have at our home and I would recommend them to everyone. Also our sales rep was very easy to work with and stayed in contact through the process.
Thank you ***
We truly appreciate you taking the time to write a review in our behalf. We have a great TEAM and appreciate your kind words!
Once again EDS makes a great impression, my service tech Craig was wonderful and explained everything he did on my maintenance! This is the best Air Conditioning company here in Florida, from their office staff to their techs they have a really great team. Thank you again.
Much appreciation Jenny! We love working for wonderful customers such as yourself.
Tech Randy from EDS is one of their best guys. Knows his stuff and goes well beyond to make sure everything is working great and takes the time to explain what he is doing till you understand. Ask a lot of questions and he answered everyone with a great personality.
Thank-you *** for your excellent review and kind words. Our E.D.S Team is truly exemplary.
EDS did an excellent job installing ac! Omar is a systems operational expert and a great carpenter. He adjusted the air handler with compressor and installed a vent on my air handler door for more efficient flow. Thanks EDS
Thank you Tim for your compliments! Omar is a man of many talents!
10 years ago I bought a system from EDS. Over the years they gave me good service for maintenance. Now the warranty is a few week over and they tried to charge me for a fan which costs $280. on Amazon ... over $1,000.00
Not only that, before a uv bulb went out they wanted $250. to replace it ($38.95 on Amazon)....their tech could not fix my a/c he didn't have the parts and they left me 4 days in the heat.... Canceled account.
E.D.S Air Conditioning & Plumbing reached out to you, Sam Shapiro, at the email address noted in your Customer Review, ***@gmx.us, and have not received correspondence in return. This is the message:
Hello Mr.
The E.D.S Team has been searching for your records and we are unable to find anything under your name: *** Could the account that you are referring to on the Revdex.com Review be under a different name here at E.D.S Air Conditioning & Plumbing? If so, please provide the account name and address.
Thanking you in advance,
***
Human Resource Administrator
EDSAirConditioning.com
XXXX Xth Ave North, Suite 1
Lake Worth, FL XXXXX
(XXX) XXX-XXXX Office
(XXX) XXX-XXXX Fax
***@EDSAirConditioning.com
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Technician showed up on time, was professional, friendly and competent. This was a routine maintenance visit. We have that done twice a year.
Thank you for your Five Star review, we truly appreciate your comments.
Thank you for another great and reasonably priced system!
Raymond D my tech did a fabulous job today. He immediately identified my problem and offered a solution to get my air up and running. He also gave me excellent feedback on ways to improve the efficiency of my unit by minor changes to the door etc. His knowledge and professional attitude helped in resolving all issues. I've used EDS for many years and have had good service but Raymond elevated the level of service with his expertise and detailed explanation of the issues I was having. He took the time to clearly layout the issues and solutions. Many thanks to Raymond for all his help.
We are very happy with the service of Sergio, one of your technicians. He recommended the ultraviolet light for the inside the a/c unit to keep the components clean of mold/buildup and help the unit to work easier and hopefully last longer. My husband was skeptical at first but with the next two visits and seeing the components totally clean was very convincing that the light was working as Sergio told us. Sergio is very professional and we have confidence in him knowing what he is doing. We want him for our service tech every time, please!!
Raymond D was very polite, professional and knowledgeable and it's because of your staff, like Raymond, why I continue to use EDS with your outstanding service and trustworthy staff.
I was way overcharged for a part. I was told he would give me a price first for this part and the next thing you know he is finished and I am paying $208 for a $5 part.
Not happy
While our technician was at your home performing the preventative maintenance on your air conditioning system, he presented an estimate for recommended repairs that was then authorized and signed by *** Our service manager reviewed with *** our standard operating procedures of when a repair is recommended during a system maintenance. Online retailers set the numbers for parts only; no installation, no warranty and no service fees associated with repair service. The internet company or provider whereby you received the price cannot be at your home in a couple hours as was E.D.S Air Conditioning & Plumbing. We mark up all items we sell and install for many reasons. We are a business and our goal is to profit from our work, and we assume all the liability. When you need us in a pinch, we are there. Thank you!
Very helpful and honest. Excellent service and staff!
EDS showed up quickly,promptly, and prepared! The problem was found,solved, and reasonable. I would recommend them.
Great experience. Richard C was very nice and did a great job. Will call again
Purchased a new AC system to have installed. Eric and Jonathan arrived on time and were very professional, friendly, and knowledgeable. They explained everything they were doing and answered any questions I had. Installation is clean - they don't cut any corners! I definitely recommend EDS.
Fast, reliable service! Friendly service provider!
Great service at a fair price.
Their price was reasonable; I shopped prices. Their technicians were on time, professional, and polite. The workmanship was very good and my pest control guy commented on the good looking install the next time he was at the house. My previous A/C unit was poorly installed by another company and I had called on EDS to correct that installation, which they did. So in a sense, I'm a repeat customer.