Hello,We would be happy to look into this for you, but as we requested when you contacted us previously, we need to see your order confirmations so we can look into this further.For these missing orders, please send along the order confirmation pages (that include an order number, products purchased, order date and price breakdown showing product total, shipping, tax and method of payment) so that we can look into this matter for youThey can be sent to me directly at [email protected] you!
Initial Business Response / [redacted] (1000, 5, 2015/04/28) */ Dear Revdex.com and [redacted] , This member has abuse our referral programTo resolve this, we'd like to consolidate the accounts in her name [redacted] @gmail.com [redacted] @gmail.com In addition, these two other accounts that she created [redacted] @gmail.com [redacted] @gmail.com This is the next step in resolutionPlease authorize this consolidation so that we can move forward We explained this on the phone recently, but [redacted] hung up during the call Thank you, Ebates Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/04/30) */ (The consumer indicated he/she DID NOT accept the response from the business.) I explained to company before those were no my email addressThose are the emails of my referralsI used my credit cards whePlacing the orders before For my frienda and familyI hung up the phone customer servicE person kept accusing me of owning all of the emailsI am a grown Adult, there is no reason for me to lie.It is a shame that a company acts this way to customers
Initial Business Response / [redacted] (1000, 5, 2015/08/18) */ Contact Name and Title: [redacted] ,Director Contact Phone: XXXXXXXXXX Contact Email: [redacted] @yahoo.com Dear Ms. [redacted] and BBB, We are sorry to hear about any trouble. I have found three accounts on Ebates so far.... However, none of these three have a balance of close to what is mentioned here. Is there another address that we should look for? Can we consolidate these three accounts at this time to prevent future confusion? [redacted] @hotmail.com [redacted] @gmail.com [redacted] @gmail.com
Initial Business Response / [redacted] (1000, 5, 2015/08/27) */ Hello ***, I apologize for any confusion regarding our Cash Back offer with AT&T Wireless. We do state the iPhone information on both our AT&T Wireless page and our Store related exceptions pages. We cannot offer you the Cash... Back you were expecting for this order but have placed a $50 promotional bonus in your account. This bonus will be credited once you place your next eligible order through Ebates and that order posts to your account. We appreciate your use of Ebates and would love to hear any suggestions you may have in regards to this matter. Please let us know if we can assist you with anything further.
Initial Business Response / [redacted] (1000, 5, 2015/08/21) */ Dear Ms [redacted] and Revdex.com, This has been resolved and the funds were sent out via PayPal on August 20th Sincerely, Ebates Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/08/24) */ (The consumer indicated he/she DID NOT accept the response from the business.) The extra $was not funded to my accountSo there is still $outstanding Final Business Response / [redacted] (4000, 9, 2015/08/25) */ We'll get the $sent out this weekThank you Final Consumer Response / [redacted] (2000, 11, 2015/08/26) */ (The consumer indicated he/she ACCEPTED the response from the business.)
Initial Business Response / [redacted] (1000, 5, 2015/12/28) */ Hello, At this time we would like to request that the order confirmations for any missing orders be sent to our CS manager [redacted] at [redacted] @ebates.com If any order is not reported to us we must inquire with the merchant, in this case EbayWe rely on Ebay to report orders to us and for some reason this process does not appear to be working We would be happy to look into any missing orders you provide and look forward to receiving your emailThank you Initial Consumer Rebuttal / [redacted] (3000, 7, 2016/01/02) */ (The consumer indicated he/she DID NOT accept the response from the business.) Ebates owes me money and refuses to do any significant research to remedy the matterI have the clickthrough tags so they don't need me to manually input the data - and even then, when I do, they don't even send me the correct moneyThey pretend they can't access the data but they canI should not have to do all the work and when I have, it hasn't been successful many times Final Business Response / [redacted] (4000, 9, 2016/01/05) */ Hello, We would love to look into this matter, but again, cannot do so without the order confirmations we requested Ebates does not have access to this informationThe way it works is that we send a tracking code with you when you visit a site and the site then reports your order to us using that codeIn this case, that did not occur so we have zero information about any orders you may have placed Again, we would love to assist you, but we need the order confirmations so that we may look into this matter furtherWe apologize for any inconvenience this may cause
I first learned about ebates on 12/06/so I am not a long term customer YET but I am a very satisfied customer who will continue to use ebates As always I was more than a little reserved about trying ebates at first, especially about adding the extension But because the advise came from a trusted friend I gave it a shot I did the majority of my Christmas shopping online this year and have eared $already Very impressive My first check in the amount of $is already on its way Now keep in mind I have not been at this long...so occasionally I mess up and do not get credited of my shopping So all I have to do is call customer service (love these people...the most friendly customer service I have ever encountered) and give them my order number and date...next thing you know my account is credited with the cash back I even made a large order on [redacted] (not knowing you only get cash back on certain days for certain items) when contacted customer service the emailed me instructions on what to do as far as sending them the invoice so they could see if the ordered should have earned cash back..unfortunately it did not but they showed me a few tricks of the trade to use each time I visited amazon I am telling you this is a wonderful thing,,,shop and get paid You may say its not much but in today's world anything is better than nothing and it does really add up fast Not only can you use this online but you can use it in-store as well Thank you ebates for being a honest, truthful, dedicated, business And thanks for hiring the best customer service team...you could certainly teach other companies how to do it [redacted] a very satisfied customer
This company is a scamIt advertises giving referral bonus, but took it away after my friend registered and made the purchase through their linkVery dishonest company and will never buy through their portal
I see where other ebates members have had problems receiving cashback when there was a large purchaseI recently purchased over $worth of fitness equipment from Dicks Sporting Goods on Cyber MondayI clicked through all the ebate links and received the Cyber Monday discountsEBATES has not provide the advertised 4.5% cashback for this purchase despite numerous requests.Yet their website clearly states under the Dicks Sporting Good link that Cyber Monday deals are covered, as they state "About ***'s Sporting Goods Coupons, Deals and Cash Back Visit ***’s Sporting Goods for a wide selection of sports gear, equipment, apparel and footwearShop top sporting brands including Nike, Under Armour and The North Face and save on your style with Cash Back at EbatesWith free shipping offers and unbeatable weekly deals, ***’s Sporting Goods is a fan favoriteFrom team sports apparel and accessories to outdoor essentials and more, DicksSportingGood [redacted] makes gearing up for game day easySign up for ***’s Sporting Goods emails and get 10% off your first purchase on the best sports apparel onlineScore deals on NFL, NCAA and NBA apparel and save on staying sporty with ***’s Sporting Goods promo codesBrowse team sports clearance deals and get deep discounts on basketball and soccer shoes onlineSpecial promotions on sports gear, plus last chance savings mean you can stock up on a budgetUse ***’s Sporting Goods coupon codes for the ultimate savings on cardio equipment, strength training gear and fitness accessoriesExplore discount treadmills, weight sets, bikes and endless ways to stay active for less with ***’s Sporting Goods couponsGet footwear for the whole family and find your peak performance with the best athletic apparel online at DicksSportingGood***No matter your sport or team, every season starts at ***’s Sporting GoodsEarn Cash Back on ***'s Sporting Goods Black Friday promos and ***'s Sporting Goods Cyber Monday deals" I have had numerous email exchanges with ebates and they have not resolved this issueSome say that I used a coupon not on their website - as I merely clicked through to the ***'s website and received their Cyber Monday discount and others state that they have to confirm my purchase with Dicks Sporting GoodsDifferent staff provide different results despite my providing a copy of the email confirmation for the purchaseYet their website states that for Dicks Sporting Goods, the account would be credited for cashback the same day, as it states, "Cash Back Facts Ebates Members have been cashing in since Here's what members have earned so far from ***'s Sporting Goods: $395,Total Cash Back to date Cash Back will be automatically added to your Ebates account today." It is very disappointing and frustrating dealing with ebates on this issue and after more than a week of emails, there has been no resolution***'s has already shipped all items and I have already received one, yet ebates cannot fulfill their cashback
Hello,We would be happy to look into this for you, but as we requested when you contacted us previously, we need to see your order confirmations so we can look into this further.For these missing orders, please send along the order confirmation pages (that include an order number, products purchased, order date and price breakdown showing product total, shipping, tax and method of payment) so that we can look into this matter for youThey can be sent to me directly at [email protected] you!
Initial Business Response / [redacted] (1000, 5, 2015/04/28) */ Dear Revdex.com and [redacted] , This member has abuse our referral programTo resolve this, we'd like to consolidate the accounts in her name [redacted] @gmail.com [redacted] @gmail.com In addition, these two other accounts that she created [redacted] @gmail.com [redacted] @gmail.com This is the next step in resolutionPlease authorize this consolidation so that we can move forward We explained this on the phone recently, but [redacted] hung up during the call Thank you, Ebates Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/04/30) */ (The consumer indicated he/she DID NOT accept the response from the business.) I explained to company before those were no my email addressThose are the emails of my referralsI used my credit cards whePlacing the orders before For my frienda and familyI hung up the phone customer servicE person kept accusing me of owning all of the emailsI am a grown Adult, there is no reason for me to lie.It is a shame that a company acts this way to customers
Initial Business Response / [redacted] (1000, 5, 2015/08/18) */ Contact Name and Title: [redacted] ,Director Contact Phone: XXXXXXXXXX Contact Email: [redacted] @yahoo.com Dear Ms. [redacted] and BBB, We are sorry to hear about any trouble. I have found three accounts on Ebates so far.... However, none of these three have a balance of close to what is mentioned here. Is there another address that we should look for? Can we consolidate these three accounts at this time to prevent future confusion? [redacted] @hotmail.com [redacted] @gmail.com [redacted] @gmail.com
Initial Business Response / [redacted] (1000, 5, 2015/08/27) */ Hello ***, I apologize for any confusion regarding our Cash Back offer with AT&T Wireless. We do state the iPhone information on both our AT&T Wireless page and our Store related exceptions pages. We cannot offer you the Cash... Back you were expecting for this order but have placed a $50 promotional bonus in your account. This bonus will be credited once you place your next eligible order through Ebates and that order posts to your account. We appreciate your use of Ebates and would love to hear any suggestions you may have in regards to this matter. Please let us know if we can assist you with anything further.
Initial Business Response / [redacted] (1000, 5, 2015/08/21) */ Dear Ms [redacted] and Revdex.com, This has been resolved and the funds were sent out via PayPal on August 20th Sincerely, Ebates Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/08/24) */ (The consumer indicated he/she DID NOT accept the response from the business.) The extra $was not funded to my accountSo there is still $outstanding Final Business Response / [redacted] (4000, 9, 2015/08/25) */ We'll get the $sent out this weekThank you Final Consumer Response / [redacted] (2000, 11, 2015/08/26) */ (The consumer indicated he/she ACCEPTED the response from the business.)
Initial Business Response / [redacted] (1000, 5, 2015/12/28) */ Hello, At this time we would like to request that the order confirmations for any missing orders be sent to our CS manager [redacted] at [redacted] @ebates.com If any order is not reported to us we must inquire with the merchant, in this case EbayWe rely on Ebay to report orders to us and for some reason this process does not appear to be working We would be happy to look into any missing orders you provide and look forward to receiving your emailThank you Initial Consumer Rebuttal / [redacted] (3000, 7, 2016/01/02) */ (The consumer indicated he/she DID NOT accept the response from the business.) Ebates owes me money and refuses to do any significant research to remedy the matterI have the clickthrough tags so they don't need me to manually input the data - and even then, when I do, they don't even send me the correct moneyThey pretend they can't access the data but they canI should not have to do all the work and when I have, it hasn't been successful many times Final Business Response / [redacted] (4000, 9, 2016/01/05) */ Hello, We would love to look into this matter, but again, cannot do so without the order confirmations we requested Ebates does not have access to this informationThe way it works is that we send a tracking code with you when you visit a site and the site then reports your order to us using that codeIn this case, that did not occur so we have zero information about any orders you may have placed Again, we would love to assist you, but we need the order confirmations so that we may look into this matter furtherWe apologize for any inconvenience this may cause
I first learned about ebates on 12/06/so I am not a long term customer YET but I am a very satisfied customer who will continue to use ebates As always I was more than a little reserved about trying ebates at first, especially about adding the extension But because the advise came from a trusted friend I gave it a shot I did the majority of my Christmas shopping online this year and have eared $already Very impressive My first check in the amount of $is already on its way Now keep in mind I have not been at this long...so occasionally I mess up and do not get credited of my shopping So all I have to do is call customer service (love these people...the most friendly customer service I have ever encountered) and give them my order number and date...next thing you know my account is credited with the cash back I even made a large order on [redacted] (not knowing you only get cash back on certain days for certain items) when contacted customer service the emailed me instructions on what to do as far as sending them the invoice so they could see if the ordered should have earned cash back..unfortunately it did not but they showed me a few tricks of the trade to use each time I visited amazon I am telling you this is a wonderful thing,,,shop and get paid You may say its not much but in today's world anything is better than nothing and it does really add up fast Not only can you use this online but you can use it in-store as well Thank you ebates for being a honest, truthful, dedicated, business And thanks for hiring the best customer service team...you could certainly teach other companies how to do it [redacted] a very satisfied customer
This company is a scamIt advertises giving referral bonus, but took it away after my friend registered and made the purchase through their linkVery dishonest company and will never buy through their portal
I see where other ebates members have had problems receiving cashback when there was a large purchaseI recently purchased over $worth of fitness equipment from Dicks Sporting Goods on Cyber MondayI clicked through all the ebate links and received the Cyber Monday discountsEBATES has not provide the advertised 4.5% cashback for this purchase despite numerous requests.Yet their website clearly states under the Dicks Sporting Good link that Cyber Monday deals are covered, as they state "About ***'s Sporting Goods Coupons, Deals and Cash Back Visit ***’s Sporting Goods for a wide selection of sports gear, equipment, apparel and footwearShop top sporting brands including Nike, Under Armour and The North Face and save on your style with Cash Back at EbatesWith free shipping offers and unbeatable weekly deals, ***’s Sporting Goods is a fan favoriteFrom team sports apparel and accessories to outdoor essentials and more, DicksSportingGood [redacted] makes gearing up for game day easySign up for ***’s Sporting Goods emails and get 10% off your first purchase on the best sports apparel onlineScore deals on NFL, NCAA and NBA apparel and save on staying sporty with ***’s Sporting Goods promo codesBrowse team sports clearance deals and get deep discounts on basketball and soccer shoes onlineSpecial promotions on sports gear, plus last chance savings mean you can stock up on a budgetUse ***’s Sporting Goods coupon codes for the ultimate savings on cardio equipment, strength training gear and fitness accessoriesExplore discount treadmills, weight sets, bikes and endless ways to stay active for less with ***’s Sporting Goods couponsGet footwear for the whole family and find your peak performance with the best athletic apparel online at DicksSportingGood***No matter your sport or team, every season starts at ***’s Sporting GoodsEarn Cash Back on ***'s Sporting Goods Black Friday promos and ***'s Sporting Goods Cyber Monday deals" I have had numerous email exchanges with ebates and they have not resolved this issueSome say that I used a coupon not on their website - as I merely clicked through to the ***'s website and received their Cyber Monday discount and others state that they have to confirm my purchase with Dicks Sporting GoodsDifferent staff provide different results despite my providing a copy of the email confirmation for the purchaseYet their website states that for Dicks Sporting Goods, the account would be credited for cashback the same day, as it states, "Cash Back Facts Ebates Members have been cashing in since Here's what members have earned so far from ***'s Sporting Goods: $395,Total Cash Back to date Cash Back will be automatically added to your Ebates account today." It is very disappointing and frustrating dealing with ebates on this issue and after more than a week of emails, there has been no resolution***'s has already shipped all items and I have already received one, yet ebates cannot fulfill their cashback