I took advantage of Ebates' Tell a Friend promo for $and Ebates did not send my Big Fat Check on May 15thWhen I emailed CS they didn't respond, I emailed them again and STILL no response to my inquiryand now my Ebates account is locked! I have already returned everything I purchased, asked my friends who purchased from my link to return their purchases, and we've ALL sent emails to the CEO's of the company's we purchased from letting them no that Ebates does not share the commission nor follows through on their promos, and this is why we are returning the merchandiseAdditionally we've exposed this fraud on ALL of our social media accountsToday alone I received Retweets, and my FB Page has an on-going threadI posted a screen shot to my Pinterest account and have a small video on SnapChat cautioning ALL my friends and their friends to NOT USE EBATES Be Warned too!
I used the Ebate site which had a promo banner to click through to Dell.com where I purchased a computerThe purchase was for $and I was to get 6% cash back through EbatesWhen I checked Ebates later in the day my shopping trip was goneI have no problem with the smaller purchases showing upI have been reading that numerous other people have also experienced the same problem with their larger purchases When I contacted customer support they said I must have made a mistakeThey also said I had to click through Ebate's site a second time before I finished the purchase which is not trueI want the cash back I am entitled square and fairI could have used a competitors site if I would have suspected their would be a problem with a larger purchase
I used to be their #fan but no longerThey have proven not to be trustworthy with what I've seen going on in my Ebates accountI've noticed I'm not getting credit for shopping so I have to send them proof Their reasoning behind my not receiving that credit in the beginning was because I, all of a sudden after a couple years using them now I don't know what I'm doing however clearly not the caseThey started making up different excuses since this was happening more frequently & I am not having any other computer issuesI've been monitoring my ebate [redacted] a LOT more closely in the last monthsJust recently had orders from the same company less than a week apart, again I got a few more bogus excuses about why I was credited for & not the other (I only reported & didn't state that fact)As soon as I WAS credited for the earlier date I looked at my account & the second date was now gone! It was deleted! I wrote back to customer service & the response was the same as all the others...something along the lines that they are sorry & they don't want me to wait for this to be reported so they will add this to my account, since I said it was deleted the rep said she didn't see anything in my records about it I know for a FACT it was because if it wasn't I would have reported it tooI sent on the same day & there would have been a 4th! I also wouldn't have questioned why I was getting credit for from a certain store & not the otherIf I have not been checking my account like this I would NOT be getting my moneyI spend more time checking & double checking to make sure I get the credit that I'm owedThe customer service used to be so good & it hasn't been for going on close to a year nowThis was a company I told everyone about regardless if I got referrals or not because I truly believed in themTo have these bad experiences now is beyond disappointing
Initial Business Response / [redacted] (1000, 5, 2016/01/04) */ Hello, As stated in our emails regarding this case, Saks responded to our inquiry stating that actions were taken when this order was being placed that took the credit away from Ebates and attributed it to another source Due to this we are not considered to be linked to this order and as such are given very limited information about it so as to protect your informationDue to this we are left to speculate what may have occurred As mentioned, in most cases where the credit for a sale has been attributed to another source we most often see it happen due to one of the following reasons Visiting other sites before completing your orderThis runs the risk of linking the order to that siteEspecially when it is a coupon/discount code site Using and/or even attempting to use a discount code that did not come from EbatesThis gives the credit to the publisher of that code Shopping in a new browser window or tab other than the one Ebates opened for you The fact is that we are unable to share any credit with you as we did not receive any due to the inquiry we submitted to Saks being declinedWe are only able to credit you when your order has been reported to us by the merchant with credit We apologize again for any inconvenience this may have caused Initial Consumer Rebuttal / [redacted] (3000, 7, 2016/01/05) */ (The consumer indicated he/she DID NOT accept the response from the business.) I did not visit other site before completing my order, knowing this was a big order, I didn't want to take that risk I certainly did not open other coupon sites knowing Prada never goes on sale or provide discount codes for their products At the end of the day, I am getting the run around from eBates and they are not fulfilling what they advertised Lastly, for all the reasons you mentioned why I wasn't credited, there is no way anyone can look into them unless a complete forensic is done on my PC where I placed my order, so it's the perfect excuse and bailed plan Final Business Response / [redacted] (4000, 9, 2016/01/12) */ Hello, Ebates relies on the commission received from our partners to pay any Cash Back to our membersIn this case, as mentioned, none was received due to the determination made by SAKS As a compromise we have increased the previously offered $promo to $The bonus amount will show as pending (as shown below) until you place your next order and that order posts to your accountOnce the order posts the $XX will be approved and reflected in your account balance Promotion Status Amount Valued Customer Pending $ Please let us know if you have any further questions, comments or concerns Final Consumer Response / [redacted] (2000, 11, 2016/01/19) */ (The consumer indicated he/she ACCEPTED the response from the business.) I am unsure about big transaction in the future by using eBatesIs it just SAKS that does this or other website as well? If a vendor can determine whether they give eBates credit or not on their discretion, the consumers are the losers here Maybe or warning or a disclaimer might be helpful in the future stating "Cash back is based on discretion from the vendor giving eBates credit of the purchase, eBates can't guarantee it."
Initial Business Response / [redacted] (1000, 5, 2015/05/21) */ Hello [redacted] , In looking at your account and records it does appear the Bookit.com order was credited correctlyThe reported subtotal was and you earned the 2.5% offered for Bookit.com which came to $The amount you pay for taxes and fees is not eligible for Cash Back We do show your tracking for Expedia and expect the Cash Back will post as it should 30-days after your travel is completed Please let us know if we can assist you with anything further
Initial Business Response / [redacted] (1000, 5, 2014/04/11) */ Dear Mr [redacted] and Revdex.com, Our team is now in touch with Mr [redacted] againWe have sent him the requested information about the abuse of our referral program, and the applicable terms from our terms of membership Sincerely, Ebates Initial Consumer Rebuttal / [redacted] (3000, 7, 2014/04/14) */ (The consumer indicated he/she DID NOT accept the response from the business.) As I advised then it's diffrent family members it's not my fault that me my dad cousin all have the same names and wheb I asked where in the policy it says we can't have the same name tey said that they don't have a policy in writing but they have it in there heads I guess
I have now sent emails about the refer a friend issueI have referred people & they have made the $25- purchase & it shows my account is $0- & I have not gotten any reply back as to why my account is $0- in the first place because I have made purchases & now everything is gone & where is my refer a friend bonus for the two people on top of that?? I know one of my friends have sent a message also asking about her gift card and she has gotten no reply also
Initial Business Response / [redacted] (1000, 5, 2014/02/20) */ Dear [redacted] **, Due to abuse of our referral program some bonuses were not earned. We sent you a Paypal payment in January 2013 which you accepted. That is all the funds owed to you by Ebates. I can be reached at XXX-XXX-XXXX if... you'd like to discuss the account. Sincerely, Ebates Final Consumer Response / [redacted] (3000, 7, 2014/02/24) */ (The consumer indicated he/she DID NOT accept the response from the business.) there was no referral program abuse of any kind. I referred friends and neghibors in the same building, and they met the shopping requirements. please send me my cashback in the amount of $45. best regards
I was initially pleased when the first lure paid off and I received a $Walmart gift card as promisedHowever, since I joined about two months ago, I'm appalled to see that there is most certainly an ongoing deception and scam with this companySpecifically, the cash back percentage indicated through the browser extension at the time of purchase NEVER MATERIALIZES - instead, you get a lower amount than what was promisedI've made multiple purchases in the past couple of months and EVER SINGLE TIME the cash back I received was noticeable lowerWhile the individual amounts aren't enormous, they certainly add upFor me, personally, I estimate that Ebates has shortchanged me by at least 30% of what I was supposed to get this month aloneMultiply that by who knows how many site-wide users and this really seems like a very, very shady and unethical way to do business What makes the whole thing even more suspicious is the lengthy, ridiculously complicated way that Ebates expects you to detail the issues you have with a payout that isn't in the amount that you should be gettingThey very obviously realize that most people won't have the time to deal with that and then they get away with it Case in point: this month alone, I noticed a discrepancy in the cash back both per transaction and listed as "pending" on my Ebates account for a total of more than half a dozen purchasesEbates expects you to send them the EXACT DETAILS of each transaction, including the order confirmation, break down of each item ordered etc - basically everything - for each transaction you have a problem withIn my case, I would have to do that or more times, each time going through the same customer service contact form I've also noticed that the notifications I get in my email don't match with what comes up on the browser extension, and the amount varies even with the notifications of the extension itselfMine went down by over $earlier today for no apparent reason - no payout has been made Last but not least: I've fallen prey to the very same scam they've been running with a pmessage that tell you that you're going to get $for referring person and that person gets $What they don't tell you is that (a) you don't get anything unless that person makes a purchase and (b) there's a tiered scale based on which you *supposedly [redacted] get the rewardTalk about complete misrepresentation!! BOTTOM LINE: use with extreme caution, keep tabs on everything because chance are they're basically ripping everyone offPersonally, I'll see how things turn out in the next couple of days...but if this keeps happening that I'm not getting anywhere near the amount of cash back promised, I'm pulling the plug
Initial Business Response / [redacted] (1000, 5, 2015/04/10) */ Hello, In looking at your account it appears this matter was handled by a Customer Service agent on 4/The gift card we added will be sent out within weeksOnly one gift card will be sent as you are only allowed one account and as such only one gift cardThank you!
Initial Business Response / [redacted] (1000, 6, 2014/08/04) */ Dear Mr [redacted] and Revdex.com, I believe this issue was resolved late last weeek by our agent, [redacted] who worked with Mr [redacted] at that time Sincerely, Ebates.com Initial Consumer Rebuttal / [redacted] (2000, 8, 2014/08/05) */ (The consumer indicated he/she ACCEPTED the response from the business.)
Initial Business Response / [redacted] (1000, 5, 2014/04/15) */ Dear ***, Thank you for writing. As a courtesy we have added the amount you have requested though information is posted in our Exclusions and Limitations regarding the use of Gift Cards to pay for orders. We are happy to accommodate... this request, but cannot do so for future instances as we do not get commission for the portion of any order paid for with a gift card, thus leaving us unable to pass [redacted] cash back for that amount. Please let us know if you have any further questions, comments or concerns. Thanks!
Initial Business Response / [redacted] (1000, 5, 2015/01/19) */ Dear Mr [redacted] and Revdex.com, We are sorry to hear about this troubleEbates did not earn credit from Guitar Center for this order but we do value you as an Ebates shopperToday, I have added the cash back to your Ebates account for this purchase Sincerely, Ebates Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/01/20) */ (The consumer indicated he/she ACCEPTED the response from the business.)
Initial Business Response / [redacted] (1000, 6, 2015/04/07) */ Contact Name and Title: [redacted] ,Director Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @ebates.com Dear [redacted] and Revdex.com, Below is our reply to [redacted] on April 2ndWe have not yet received a reply Dear Valued Member, Thank you for taking the time to write to usI apologize for the delay with your paymentIt turns out some of the accounts listed as your referrals were created by the same userThis will definitely cause a delay with your paymentEach member is allowed one account and each member must create their own account and make their own purchases in order to participate in the referral programPlease keep in mind that this program is intended to drive new member sales to our merchant stores and not the same user(s) placing orders from different accounts The accounts marked as duplicates are: ***@mailaroo.com [redacted] @mailaroo.com [redacted] @outlook.com [redacted] @yepmail.net We can quickly resolve this by consolidating the accounts marked as duplicatesIf you would like to do this please let me know which email you would like to keep and I can consolidate the accounts and request a payment Thank you for using Ebates every time you shop online [redacted] Customer Operations Analyst Ebates Initial Consumer Rebuttal / [redacted] (3000, 8, 2015/04/08) */ (The consumer indicated he/she DID NOT accept the response from the business.) they are liyingsimply lying they were told everything and told that if they do not resolve they wil deal with Revdex.com this is fabricated they did notcredit me with purchases, most of them after I complained they sent me thisit's crazy these are empty accussations, consolidate accounts that are not mine they were paid by merchants but, refuse to pay outthe end, fraud my REPLY IS: pay what you owe, this is agitatingi called Revdex.com because the company gets away with this.use googlepay and close acctthere is ultimately no - non whatsoever evidence that their lies can be truei am done I no longer am discussing this except for refundsthats allhow sadtheir own words"IT SEEMS THAT," *seems [redacted] means nothing but a way to act incorrect they LIED to all enteties me- merchanrt and the Revdex.com they get paid but act shady!! Final Business Response / [redacted] (4000, 10, 2015/04/14) */ Dear Revdex.com, Ebates has decided to honor this request and issue a payment to this member by Friday, May 15th Sincerely, Ebates Final Consumer Response / [redacted] (2000, 14, 2015/05/10) */ close case thank you, Revdex.com!
I signed up for ebates and I made purchases I never received cash back or the $sign up bonus It seems there is always some alibi for not giving cash back In reality this appears to be yet another scam to track your purchasing patterns It is actually pretty pathetic but I am more disappointed in myself for thinking I would magically get cash back on items that were already sold at a fair price Save yourself the hassle and avoid ebates
Ebates is a scamWaste of timeI bought in Samsung tv at dell [redacted] 11/25/for the price of 2,and receive it 12/01/The cash back on ebates was 12% at that dayAfter bunch of emails to ebates customer service, where I show all the proof regarding purchase shows same answer all the time, we will contact dell regarding thatWhen ebates should pay you big amount, forget it, they wouldn't do that
Initial Business Response / [redacted] (1000, 5, 2015/04/24) */ Contact Name and Title: [redacted] ,Director Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @ebates.com Dear Mr [redacted] and Revdex.com, We were able to resolve this with Mr [redacted] over the past few daysI believe that this complaint was filed before resolution was finally reached We are sorry for the trouble Sincerely, Ebates Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/04/24) */
Initial Business Response / [redacted] (1000, 5, 2014/07/02) */ Hello [redacted] , I did contact you on 6/16/with the following: Dear [redacted] , Thank you for taking the time to write to usDue to the abuse of our referral and signup bonus programs our risk department has deactivated your accountsWe do not discuss these policies via emailIf you wish to dispute this, please let me know your phone number and a good time to reach you, or you may call me directly at: XXX-XXX-XXXX Mon - Fri AM - PM (PST) Sincerely, [redacted] Customer Operations Analyst Ebates Please note there are over accounts in the system abusing our referral and signup bonus programs which has lead to the deactivation of your duplicate accountsThis is clearly stated in our terms of usePlease contact me at the number above and we can discuss a resolution "Any failure to comply with this Program Agreement, any fraud or abuse relating to the accrual or receipt of cash back rewards, or any misrepresentation of any information furnished to Ebates or its affiliates by you or anyone acting on your behalf may result in the termination of your membership in the Program and forfeiture of your accrued Cash Back rewards." [redacted] *This is an excerpt of the "Program Limitations, Qualifications & Disclaimers" section of our Terms and ConditionsYou can read the full Terms & Conditions here: http://www.ebates.com/help/terms_and_conditions.htm Initial Consumer Rebuttal / [redacted] (3000, 7, 2014/07/04) */ (The consumer indicated he/she DID NOT accept the response from the business.) I do not understand why they say that I have accountsI really do not have accounts that would be insaneThey did not tell me my account was deactivated until last monthI receive emails daily with offers and promotions which I clicked several times and a message telling me that I would receive or percent Guess this was not trueJust one question if my account was deactivated why the links to get the rebates is still working? I just wanted my cash back Final Business Response / [redacted] (4000, 9, 2014/07/07) */ This member is welcome to call me to discuss the multiple accountsMy number is XXX-XXX-XXXX Final Consumer Response / [redacted] (4200, 11, 2014/07/15) */ (The consumer indicated he/she DID NOT accept the response from the business.) I would like to receive the rebate check
Initial Business Response / [redacted] (1000, 8, 2014/10/31) */ Dear [redacted] ***, It appears that you were in contact with our Agent [redacted] recently and that he was able to get this payment reprocessedIf you need further assistance please let me know
I took advantage of Ebates' Tell a Friend promo for $and Ebates did not send my Big Fat Check on May 15thWhen I emailed CS they didn't respond, I emailed them again and STILL no response to my inquiryand now my Ebates account is locked! I have already returned everything I purchased, asked my friends who purchased from my link to return their purchases, and we've ALL sent emails to the CEO's of the company's we purchased from letting them no that Ebates does not share the commission nor follows through on their promos, and this is why we are returning the merchandiseAdditionally we've exposed this fraud on ALL of our social media accountsToday alone I received Retweets, and my FB Page has an on-going threadI posted a screen shot to my Pinterest account and have a small video on SnapChat cautioning ALL my friends and their friends to NOT USE EBATES Be Warned too!
I used the Ebate site which had a promo banner to click through to Dell.com where I purchased a computerThe purchase was for $and I was to get 6% cash back through EbatesWhen I checked Ebates later in the day my shopping trip was goneI have no problem with the smaller purchases showing upI have been reading that numerous other people have also experienced the same problem with their larger purchases When I contacted customer support they said I must have made a mistakeThey also said I had to click through Ebate's site a second time before I finished the purchase which is not trueI want the cash back I am entitled square and fairI could have used a competitors site if I would have suspected their would be a problem with a larger purchase
I used to be their #fan but no longerThey have proven not to be trustworthy with what I've seen going on in my Ebates accountI've noticed I'm not getting credit for shopping so I have to send them proof Their reasoning behind my not receiving that credit in the beginning was because I, all of a sudden after a couple years using them now I don't know what I'm doing however clearly not the caseThey started making up different excuses since this was happening more frequently & I am not having any other computer issuesI've been monitoring my ebate [redacted] a LOT more closely in the last monthsJust recently had orders from the same company less than a week apart, again I got a few more bogus excuses about why I was credited for & not the other (I only reported & didn't state that fact)As soon as I WAS credited for the earlier date I looked at my account & the second date was now gone! It was deleted! I wrote back to customer service & the response was the same as all the others...something along the lines that they are sorry & they don't want me to wait for this to be reported so they will add this to my account, since I said it was deleted the rep said she didn't see anything in my records about it I know for a FACT it was because if it wasn't I would have reported it tooI sent on the same day & there would have been a 4th! I also wouldn't have questioned why I was getting credit for from a certain store & not the otherIf I have not been checking my account like this I would NOT be getting my moneyI spend more time checking & double checking to make sure I get the credit that I'm owedThe customer service used to be so good & it hasn't been for going on close to a year nowThis was a company I told everyone about regardless if I got referrals or not because I truly believed in themTo have these bad experiences now is beyond disappointing
Initial Business Response / [redacted] (1000, 5, 2016/01/04) */ Hello, As stated in our emails regarding this case, Saks responded to our inquiry stating that actions were taken when this order was being placed that took the credit away from Ebates and attributed it to another source Due to this we are not considered to be linked to this order and as such are given very limited information about it so as to protect your informationDue to this we are left to speculate what may have occurred As mentioned, in most cases where the credit for a sale has been attributed to another source we most often see it happen due to one of the following reasons Visiting other sites before completing your orderThis runs the risk of linking the order to that siteEspecially when it is a coupon/discount code site Using and/or even attempting to use a discount code that did not come from EbatesThis gives the credit to the publisher of that code Shopping in a new browser window or tab other than the one Ebates opened for you The fact is that we are unable to share any credit with you as we did not receive any due to the inquiry we submitted to Saks being declinedWe are only able to credit you when your order has been reported to us by the merchant with credit We apologize again for any inconvenience this may have caused Initial Consumer Rebuttal / [redacted] (3000, 7, 2016/01/05) */ (The consumer indicated he/she DID NOT accept the response from the business.) I did not visit other site before completing my order, knowing this was a big order, I didn't want to take that risk I certainly did not open other coupon sites knowing Prada never goes on sale or provide discount codes for their products At the end of the day, I am getting the run around from eBates and they are not fulfilling what they advertised Lastly, for all the reasons you mentioned why I wasn't credited, there is no way anyone can look into them unless a complete forensic is done on my PC where I placed my order, so it's the perfect excuse and bailed plan Final Business Response / [redacted] (4000, 9, 2016/01/12) */ Hello, Ebates relies on the commission received from our partners to pay any Cash Back to our membersIn this case, as mentioned, none was received due to the determination made by SAKS As a compromise we have increased the previously offered $promo to $The bonus amount will show as pending (as shown below) until you place your next order and that order posts to your accountOnce the order posts the $XX will be approved and reflected in your account balance Promotion Status Amount Valued Customer Pending $ Please let us know if you have any further questions, comments or concerns Final Consumer Response / [redacted] (2000, 11, 2016/01/19) */ (The consumer indicated he/she ACCEPTED the response from the business.) I am unsure about big transaction in the future by using eBatesIs it just SAKS that does this or other website as well? If a vendor can determine whether they give eBates credit or not on their discretion, the consumers are the losers here Maybe or warning or a disclaimer might be helpful in the future stating "Cash back is based on discretion from the vendor giving eBates credit of the purchase, eBates can't guarantee it."
Initial Business Response / [redacted] (1000, 5, 2015/05/21) */ Hello [redacted] , In looking at your account and records it does appear the Bookit.com order was credited correctlyThe reported subtotal was and you earned the 2.5% offered for Bookit.com which came to $The amount you pay for taxes and fees is not eligible for Cash Back We do show your tracking for Expedia and expect the Cash Back will post as it should 30-days after your travel is completed Please let us know if we can assist you with anything further
Initial Business Response / [redacted] (1000, 5, 2014/04/11) */ Dear Mr [redacted] and Revdex.com, Our team is now in touch with Mr [redacted] againWe have sent him the requested information about the abuse of our referral program, and the applicable terms from our terms of membership Sincerely, Ebates Initial Consumer Rebuttal / [redacted] (3000, 7, 2014/04/14) */ (The consumer indicated he/she DID NOT accept the response from the business.) As I advised then it's diffrent family members it's not my fault that me my dad cousin all have the same names and wheb I asked where in the policy it says we can't have the same name tey said that they don't have a policy in writing but they have it in there heads I guess
I have now sent emails about the refer a friend issueI have referred people & they have made the $25- purchase & it shows my account is $0- & I have not gotten any reply back as to why my account is $0- in the first place because I have made purchases & now everything is gone & where is my refer a friend bonus for the two people on top of that?? I know one of my friends have sent a message also asking about her gift card and she has gotten no reply also
Initial Business Response / [redacted] (1000, 5, 2014/02/20) */ Dear [redacted] **, Due to abuse of our referral program some bonuses were not earned. We sent you a Paypal payment in January 2013 which you accepted. That is all the funds owed to you by Ebates. I can be reached at XXX-XXX-XXXX if... you'd like to discuss the account. Sincerely, Ebates Final Consumer Response / [redacted] (3000, 7, 2014/02/24) */ (The consumer indicated he/she DID NOT accept the response from the business.) there was no referral program abuse of any kind. I referred friends and neghibors in the same building, and they met the shopping requirements. please send me my cashback in the amount of $45. best regards
I was initially pleased when the first lure paid off and I received a $Walmart gift card as promisedHowever, since I joined about two months ago, I'm appalled to see that there is most certainly an ongoing deception and scam with this companySpecifically, the cash back percentage indicated through the browser extension at the time of purchase NEVER MATERIALIZES - instead, you get a lower amount than what was promisedI've made multiple purchases in the past couple of months and EVER SINGLE TIME the cash back I received was noticeable lowerWhile the individual amounts aren't enormous, they certainly add upFor me, personally, I estimate that Ebates has shortchanged me by at least 30% of what I was supposed to get this month aloneMultiply that by who knows how many site-wide users and this really seems like a very, very shady and unethical way to do business What makes the whole thing even more suspicious is the lengthy, ridiculously complicated way that Ebates expects you to detail the issues you have with a payout that isn't in the amount that you should be gettingThey very obviously realize that most people won't have the time to deal with that and then they get away with it Case in point: this month alone, I noticed a discrepancy in the cash back both per transaction and listed as "pending" on my Ebates account for a total of more than half a dozen purchasesEbates expects you to send them the EXACT DETAILS of each transaction, including the order confirmation, break down of each item ordered etc - basically everything - for each transaction you have a problem withIn my case, I would have to do that or more times, each time going through the same customer service contact form I've also noticed that the notifications I get in my email don't match with what comes up on the browser extension, and the amount varies even with the notifications of the extension itselfMine went down by over $earlier today for no apparent reason - no payout has been made Last but not least: I've fallen prey to the very same scam they've been running with a pmessage that tell you that you're going to get $for referring person and that person gets $What they don't tell you is that (a) you don't get anything unless that person makes a purchase and (b) there's a tiered scale based on which you *supposedly [redacted] get the rewardTalk about complete misrepresentation!! BOTTOM LINE: use with extreme caution, keep tabs on everything because chance are they're basically ripping everyone offPersonally, I'll see how things turn out in the next couple of days...but if this keeps happening that I'm not getting anywhere near the amount of cash back promised, I'm pulling the plug
Initial Business Response / [redacted] (1000, 5, 2015/04/10) */ Hello, In looking at your account it appears this matter was handled by a Customer Service agent on 4/The gift card we added will be sent out within weeksOnly one gift card will be sent as you are only allowed one account and as such only one gift cardThank you!
Initial Business Response / [redacted] (1000, 6, 2014/08/04) */ Dear Mr [redacted] and Revdex.com, I believe this issue was resolved late last weeek by our agent, [redacted] who worked with Mr [redacted] at that time Sincerely, Ebates.com Initial Consumer Rebuttal / [redacted] (2000, 8, 2014/08/05) */ (The consumer indicated he/she ACCEPTED the response from the business.)
Great interaction with staff and received all Ebates in a timely manner
Initial Business Response / [redacted] (1000, 5, 2014/04/15) */ Dear ***, Thank you for writing. As a courtesy we have added the amount you have requested though information is posted in our Exclusions and Limitations regarding the use of Gift Cards to pay for orders. We are happy to accommodate... this request, but cannot do so for future instances as we do not get commission for the portion of any order paid for with a gift card, thus leaving us unable to pass [redacted] cash back for that amount. Please let us know if you have any further questions, comments or concerns. Thanks!
Initial Business Response / [redacted] (1000, 5, 2015/01/19) */ Dear Mr [redacted] and Revdex.com, We are sorry to hear about this troubleEbates did not earn credit from Guitar Center for this order but we do value you as an Ebates shopperToday, I have added the cash back to your Ebates account for this purchase Sincerely, Ebates Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/01/20) */ (The consumer indicated he/she ACCEPTED the response from the business.)
Initial Business Response / [redacted] (1000, 6, 2015/04/07) */ Contact Name and Title: [redacted] ,Director Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @ebates.com Dear [redacted] and Revdex.com, Below is our reply to [redacted] on April 2ndWe have not yet received a reply Dear Valued Member, Thank you for taking the time to write to usI apologize for the delay with your paymentIt turns out some of the accounts listed as your referrals were created by the same userThis will definitely cause a delay with your paymentEach member is allowed one account and each member must create their own account and make their own purchases in order to participate in the referral programPlease keep in mind that this program is intended to drive new member sales to our merchant stores and not the same user(s) placing orders from different accounts The accounts marked as duplicates are: ***@mailaroo.com [redacted] @mailaroo.com [redacted] @outlook.com [redacted] @yepmail.net We can quickly resolve this by consolidating the accounts marked as duplicatesIf you would like to do this please let me know which email you would like to keep and I can consolidate the accounts and request a payment Thank you for using Ebates every time you shop online [redacted] Customer Operations Analyst Ebates Initial Consumer Rebuttal / [redacted] (3000, 8, 2015/04/08) */ (The consumer indicated he/she DID NOT accept the response from the business.) they are liyingsimply lying they were told everything and told that if they do not resolve they wil deal with Revdex.com this is fabricated they did notcredit me with purchases, most of them after I complained they sent me thisit's crazy these are empty accussations, consolidate accounts that are not mine they were paid by merchants but, refuse to pay outthe end, fraud my REPLY IS: pay what you owe, this is agitatingi called Revdex.com because the company gets away with this.use googlepay and close acctthere is ultimately no - non whatsoever evidence that their lies can be truei am done I no longer am discussing this except for refundsthats allhow sadtheir own words"IT SEEMS THAT," *seems [redacted] means nothing but a way to act incorrect they LIED to all enteties me- merchanrt and the Revdex.com they get paid but act shady!! Final Business Response / [redacted] (4000, 10, 2015/04/14) */ Dear Revdex.com, Ebates has decided to honor this request and issue a payment to this member by Friday, May 15th Sincerely, Ebates Final Consumer Response / [redacted] (2000, 14, 2015/05/10) */ close case thank you, Revdex.com!
I signed up for ebates and I made purchases I never received cash back or the $sign up bonus It seems there is always some alibi for not giving cash back In reality this appears to be yet another scam to track your purchasing patterns It is actually pretty pathetic but I am more disappointed in myself for thinking I would magically get cash back on items that were already sold at a fair price Save yourself the hassle and avoid ebates
Ebates is a scamWaste of timeI bought in Samsung tv at dell [redacted] 11/25/for the price of 2,and receive it 12/01/The cash back on ebates was 12% at that dayAfter bunch of emails to ebates customer service, where I show all the proof regarding purchase shows same answer all the time, we will contact dell regarding thatWhen ebates should pay you big amount, forget it, they wouldn't do that
Initial Business Response / [redacted] (1000, 5, 2015/04/24) */ Contact Name and Title: [redacted] ,Director Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @ebates.com Dear Mr [redacted] and Revdex.com, We were able to resolve this with Mr [redacted] over the past few daysI believe that this complaint was filed before resolution was finally reached We are sorry for the trouble Sincerely, Ebates Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/04/24) */
Initial Business Response / [redacted] (1000, 5, 2014/07/02) */ Hello [redacted] , I did contact you on 6/16/with the following: Dear [redacted] , Thank you for taking the time to write to usDue to the abuse of our referral and signup bonus programs our risk department has deactivated your accountsWe do not discuss these policies via emailIf you wish to dispute this, please let me know your phone number and a good time to reach you, or you may call me directly at: XXX-XXX-XXXX Mon - Fri AM - PM (PST) Sincerely, [redacted] Customer Operations Analyst Ebates Please note there are over accounts in the system abusing our referral and signup bonus programs which has lead to the deactivation of your duplicate accountsThis is clearly stated in our terms of usePlease contact me at the number above and we can discuss a resolution "Any failure to comply with this Program Agreement, any fraud or abuse relating to the accrual or receipt of cash back rewards, or any misrepresentation of any information furnished to Ebates or its affiliates by you or anyone acting on your behalf may result in the termination of your membership in the Program and forfeiture of your accrued Cash Back rewards." [redacted] *This is an excerpt of the "Program Limitations, Qualifications & Disclaimers" section of our Terms and ConditionsYou can read the full Terms & Conditions here: http://www.ebates.com/help/terms_and_conditions.htm Initial Consumer Rebuttal / [redacted] (3000, 7, 2014/07/04) */ (The consumer indicated he/she DID NOT accept the response from the business.) I do not understand why they say that I have accountsI really do not have accounts that would be insaneThey did not tell me my account was deactivated until last monthI receive emails daily with offers and promotions which I clicked several times and a message telling me that I would receive or percent Guess this was not trueJust one question if my account was deactivated why the links to get the rebates is still working? I just wanted my cash back Final Business Response / [redacted] (4000, 9, 2014/07/07) */ This member is welcome to call me to discuss the multiple accountsMy number is XXX-XXX-XXXX Final Consumer Response / [redacted] (4200, 11, 2014/07/15) */ (The consumer indicated he/she DID NOT accept the response from the business.) I would like to receive the rebate check
Initial Business Response / [redacted] (1000, 8, 2014/10/31) */ Dear [redacted] ***, It appears that you were in contact with our Agent [redacted] recently and that he was able to get this payment reprocessedIf you need further assistance please let me know