DuraMend Auto Interior Repair

No I don't have move in pictures or pictures upon moving out.  I didn't think I was going to be in this predicament with such a dishonest landlord.  At this point the burden of proof is on Nexus and so far they haven't been able to prove that the damage that they are claiming was caused by my pet.  The damage was there when I moved in as indicated on the form that I have already provided the Revdex.com as well as reminded Nexus. Thank you.[redacted]

Resident moved into rental home on February 19, 2015 with brand new carpeting at their request. A pet addendum was signed by both tenants stating that they did not have any pets. A cat was listed on the original application, an amendment to the application was signed by both tenants stating they...

would not be bringing the cat with them as they did not want to pay the pet deposit and monthly pet fee. I have attached both the pet addendum as well as the amendment to the application. During two separate visits to the home the tenants were found to be housing both a dog and a cat; a direct violation of the addendum they signed at move in stating they would notify us of any pets and pay the appropriate deposits and pet fees. A move out inspection took place on March 17, 2017 with both tenants present as well as the District Manager and Service Manager for Nexus PM, LLC. During this move out inspection pet urine was detected in the carpeting; the tenants became very argumentative when told this. They indicated that their pets never urinated on the carpeting and were not interested in what I had to say thereafter. The tenant began to raise his voice to the District Manager, at that point I sternly informed the tenants that they lied to us about having pets on the premises throughout the lease term and what was found on the backing of the carpet was pet urine. The bottom line is the tenant had new carpeting at move in, after an inspection by the District Manager, Service Manager, and a representative of our carpet cleaning company it was determined that there were undoubtedly urine stains in the carpeting. The carpeting had to be replaced. The tenant was charged a pro-rated cost to replace the carpeting, a charge to replace all of the blinds in the house as they were all damaged and/or missing, and a charged to rescreen the door to the basement as it was damaged by the dog. The charges are fair and accurate, the security deposit was applied to these damages as stated in the final disposition that was sent to the tenants leaving a balance due in the amount of $435.79. We are standing by these charges and the balance due will remain.