As others have said, Accredo is a terrible pharmacy Unfortunately many insurance companies require their enrollees to use them They have had an updated prescription for daughter for over a week Have called every day No one seems to know it is there but after several minutes they find it Oops, we have not processed it yet I will put a note to get this processed in to hours Apparently how Accredo counts hours is differently than the rest of us because we still cannot refill the prescription but they "simply have not processed it yet" which is a direct quote from the customer service team They do not understand that people should have to beg for their child's medication Their response? We are so sorry your child will be without medication but we simply have not processed it yet
As others have said, Accredo is a terrible pharmacy Unfortunately many insurance companies require their enrollees to use them They have had an updated prescription for daughter for over a week Have called every day No one seems to know it is there but after several minutes they find it Oops, we have not processed it yet I will put a note to get this processed in to hours Apparently how Accredo counts hours is differently than the rest of us because we still cannot refill the prescription but they "simply have not processed it yet" which is a direct quote from the customer service team They do not understand that people should have to beg for their child's medication Their response? We are so sorry your child will be without medication but we simply have not processed it yet