D&R Remodeling

[redacted] does not offer option to stop orders while in transit

Revdex.com: I have reviewed the response made by the business in reference to complaint ID#? [redacted] , and have determined that my complaint has NOT been resolved because: All I have ? ever recv'd from fragrancenet.com is excuses for why they will not refund the purchase amount! I don't want excuses I want a refundWhy is this so complicated for you to understand?? Cynthia S***? [redacted] ? ? ? ?

Revdex.com: I have reviewed the response made by the business in reference to complaint ID#? [redacted] , and have determined that my complaint has NOT been accepted.? My aunt is the one who wanted it even after I told her how I was treated? She did not care because it was cheap and she needed to buy mother day giftsShe doesn't have a credit card so she gave me the money and I used my cardWe used my address because we didn't think the order would go through because of the address on the cardI do thank u for displaying my privacy! Now I can sue and since I have proof for everything I said because I was able to print you response thank uI will be heading to the courthouse .? ? ? ? In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ?

Our Customer Service Manager will be reaching out to you shortlyYou will be refunded for the shipping cost per your requestThank you!

Refund has been issued for missing product.? A 5% additional discount has been applied to this customers order for the missing free gift

Spoke with customer on No movement with common carrier; refund issued in full

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I guess you have not read my copmplaintNOONE ANSWERS THE PHONE!! I have called multiple times everyday, even waited for over an hour.Can you guys call me!!! And read my complaint.you guys just dont care!!! In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Return Merchandise Authorization issued Upon receipt of return, refund will be issued

Customer needs to provide us with email address from bank so that we can send our request to remove the pending Auth

FragranceNet.com has received customer’s complaint and we have issued a refund to customers payment method for the cost of shipping Please contact us again if further assistance is required Thank you FragranceNet.com Customer Service

Order was placed on Friday, July ***, and shipped on July ***, and package was delivered within business days Customer chose our stand delivery which is not a guaranteed service Tracking shows package has been delivered Please verify receipt so that we may process a Return Merchandise Authorization

We have read customers complaint and we will like to express our sincerest apologies for the non-received package and the frustration while attempting to contact our Customer Service DepartmentUnfortunately, we do experience high call volume that causes longer hold times for our customers, however, we make every attempt to assist each customer within a timely fashionWe do offer our customers additional ways to contact if or when assistance is needed regarding their purchasesOur records show that customers payment method has been refunded in full and typically refunds appear on accounts within 4- business days from the date of processOn behalf of myself and [redacted] , we would again like to apologize for the inconvenience and please contact us again if further assistance is neededThank youCustomer Service

Return Merchandise Authorization has been processed and return label sent

Since this is an international credit card, our system cannot void the auth.? Customer will need to wait for her bank to drop the auth or we can submit a letter to her back with this request.? We will need contact info for Bank to to this

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [redacted] The purchase I made was for $and my band account was only refunded for $ In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Please note our records indicate that we received an order on October *, from email address [redacted] at 1:47pm.? The transaction has been voided and the funds will be returned back to the American Express [redacted] that was used for this purchaseFragranceNet.com does not arbitrarily obtain and place unauthorized ordersThis account has been marked and future purchases on this account will not process for fulfillment and shipping.? Contact us again if further assistance is required.? Thank youCustomer Service

If [redacted] will refer to magazine details attached - it clearly states that a magazine subscription with a value of $is included with your purchase today It also states on the 5th line of the details :If you prefer not to receive a magazine, you may request a rebate for the stated value by printing and completing THIS FORM also attached[redacted] did read the offer in its entirety as evidenced by his comment that he was presented with a choice of magazines to select Had he read the offer completely, he would have seen that he could have clicked the link to get to the rebate form and claim his $rebate instead of receiving a magazine

Customer has been refunded in full:? 1- $47.99; 11- 4.64; and 12- $

Revdex.com: I have reviewed the response made by the business in reference to complaint ID#? [redacted] , and have determined that my complaint has NOT been resolved because: I guess you have not read my copmplaintNOONE ANSWERS THE PHONE!! I have called multiple times everyday, even waited for over an hour.Can you guys call me!!! And read my complaint.you guys just dont care!!! ? ? ? ? In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ?

Refund was issued on 12and can take up to seven (7) business days for it to process through credit card company.? We cannot expedite as we have not control over the process