ClickBank

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Hello,I apologize that you had to wait for a response from the Risk Management group on the status of your account. We received requests from multiple vendors to blacklist your hoplinks to their products due to you not adhering to their promotion policies. The Risk Management Department has...

activated your Hoplinks with the exception of the Vendors whom have requested a blacklist. However, if they receive anymore complaints from any other vendors requesting Blacklist, your account will be terminated. Please make sure you are reading the affiliate promotion guidelines that vendor's list on their Affiliate page. Best Regards,[redacted]Client Support Manager[redacted]
[redacted]
 
 
 
[redacted]  [redacted]  [redacted]
 
 
[redacted]
[redacted] 
[redacted]
[redacted]  [redacted]
[redacted]  [redacted]

Hello,
Thank you for bringing this to our attention. All charges for this subscription ($47 and 6 payments of $39 USD) have been refunded back to your PayPal account. You should receive the refunds within 2 business days. 
 
Best Regards, 
 
Lyz
ClickBank.com

Hello,OUr Accounting Policy is clearly defined in your Client Contract as well as in the Accounting Policy link found in your Account. By accepting the Client Contract, you agree to adhere to that policy which states:  "CUSTOMER DISTRIBUTION REQUIREMENTClickBank will withhold payment of any balance until an account shows a minimum of 5 sales using at least two of the following payment methods:American ExpressCarte BleueDiners ClubDiscoverELV (European Direct Debit)JCBMaestroMasterCardPayPalVisaThis requirement is in place to help prevent Affiliates from abusing the ClickBank Affiliate program by using their accounts for the sole purpose of fraudulently collecting rebates and/or discounts on their own purchases.Once you have met the Customer Distribution Requirement, your account will begin issuing payments normally, in accordance with our Accounting Policy, beginning on the next payment issuing date."You can locate the Transaction Section of your Account by clicking the Reporting Tab and the option listed under it called "Transactions". You had only had one sale and your account, and that sale was still within the Refund Policy. Your Contract with ClickBank clearly states that you will not receive your first check unless the Customer Distribution Requirement, which is a minimum of five sales, has been met. Our Accounting Team did not have to release the funds form this one sale to you. They did so as a one time courtesy. You can find the Client Contract here:https://accounts.clickbank.com/terms.htmlAnd the Accounting Policy Here:https://accounts.clickbank.com/accounting.htmlIn review of the tickets that you submitted to [redacted], she told you that the Customer Distribution Requirement had not been met. The oldest response is at the bottom, the newest is towards the top. "[redacted] Apr 25 11:55The address is correct. I signed up for direct deposit.A FTC complaint has been filed.[redacted] Apr 22 11:15I will get to this nuisance as soon as I have done my more important work. But this will not remain without some action on my part.[redacted] Nelson Apr 19 21:20Hello,Thank you for your inquiry! In order to receive the funds in your account, you will need to have a "balance flush" check sent to you. In order to have a balance flush check sent, the sales in your account must all be over 8 weeks old as this means they will not be eligible for refund. Also, please make sure that the address listed in your account is correct, as this is the address to which the flush check will be sent.After you have verified these items, please let us know.Regards,[redacted]ClickBank Accounting[redacted] Apr 18 16:43Thank you for the response. Your requirement that affiliate need to show at least five sales using a minimum of two payment methods is unreasonable, unacceptable and a poorly veiled method to retain funds due an affiliate for as long as possible.I will file a complaint against Clickbank with the appropriate supervisory authorities.Furthermore, I am considering at this time whether I should take Clickbank to our local court in order to force release of funds owed to me.  [redacted] Nelson Apr 17 12:46Hello,Thank you for your inquiry! ClickBank will withhold payment of any balance until an account shows a minimum of 5 sales using at least two of the following payment methods:American Express[redacted]JCBMaestroMasterCardPayPalVisaThis requirement is in place to help prevent Affiliates from abusing the ClickBank Affiliate program by using their accounts for the sole purpose of fraudulently collecting rebates and/or discounts on their own purchases.Once you have met the Customer Distribution Requirement, your account will begin issuing payments normally, in accordance with our Accounting Policy, beginning on the next payment issuing date.Regards,[redacted]ClickBank Accounting[redacted] Apr 17 12:26 Our account shows sales for February, March and April 2015 with a total of over $ 40.00. You have direct deposit information on file. The minimum for a pay-out is set to $ 10.00.However, as of this date no payment has been received. Please explain why.I want to point out at this time that your software gave me a hard time when I attempted to update payment information. Please refer to my correspondence in this matter.When can we expect the overdue payment?[redacted]"Your Account has been terminated at your request. Cordially, [redacted] www.clickbank.com

ok , lets assume I  did not respect their terms . but I made sales , and by terminating my account they will keep the money that they had to send to me . and that is ot fair .
I do not respect terms , I get terminated .
I generate sales not respecting clickbank terms , terminate me at first sale not afther I make 2700$  so u can terminate me then and keep the money .
my sales are not ok because I did not respected the terms .. ok then refund all sales I made and send proof .
the dispute here is that I don`t want u "clickbank" to keep the money  that I worked for . thats all .
so u pay me or pay back the buyers that I made buy the products u have to promote and u let me until u got a huge amount .... btw , every buyer paid $20 for his order... so I did some sales ...
if the sales did not respect your terms , they and me are not valid , u terminate me and refund sales .
if u validate the sales and not refund so then i`m valid 2 and I will have to receive my payment .
 
 
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Dear Revdex.com, Thank you for contacting ClickBank and allowing us to resolve this complaint. ClickBank is an internet retailer of ebooks, software, and other downloadable products.  ClickBank contracts with owners of digital products ("vendors"), such as ebooks and software, for the right...

to offer such products for sale on our website.  We also sell some shippable products.             Your order was already refunded on 2016-02-23. It takes 3-5 business days to post back to your card.  Please see the following page for more information on our refund policy: http://www.clickbank.com/refund_policy_faq.html  Please also let us know if there is any additional information we can provide to you! Cordially, [redacted]ClickBank.com Customer Support[redacted]@clickbank.com www.clickbank.com

Dear Revdex.com,
 
Thank you for contacting ClickBank and allowing us to resolve this complaint.
 
ClickBank is an internet retailer of ebooks, software, and other downloadable products.  ClickBank contracts with owners of digital products ("vendors"), such as ebooks and software, for...

the right to offer such products for sale on our website.  We also sell some shippable products.
 
I was able to locate the charges that went through ClickBank for  $47 USD.  This order was to the website [redacted], which is one  of our vendors.
                                        ...⇄
I have refunded your order at this time and sent out email confirmations. The refund will post back to your Visa within 3-5 business days. Please see the following page for more information on our refund policy:
 
[redacted]
 
Please also let us know if there is any additional information we can provide to you!
 
Cordially,
 
Lyz
ClickBank.com Customer Support
[redacted]
www.clickbank.com

Dear Revdex.com,Thank you for contacting ClickBank and allowing us to resolve thiscomplaint.The account balance refers to thecurrent amount recorded in your account. The Paychecks Report within youraccount is a running balance for your account by pay period. If your account isnot issued a payment for...

a specific pay period, the balance up to the close ofthat pay period, (in this case $10.48), is forwarded to the next pay period toadd to any new earnings. You do not add these line items together. You had onesale for $10.48 as you can see by your transactions page. We flushed your accountas a courtesy for the amount ($10.48) minus the $2.50 check fee to send thecheck on your request, which gives you a balance of $7.98. You were paid forthe only sale you made.  Please also let us know if there is any additionalinformation we can provide to you! Cordially, 
[redacted]
[redacted]
[redacted]
[redacted]

Dear Revdex.com,
 
Thank you for contacting ClickBank and allowing us to resolve this complaint.
 
ClickBank is an internet retailer of ebooks, software, and other downloadable products.  ClickBank contracts with owners of digital products ("vendors"), such as ebooks and software, for...

the right to offer such products for sale on our website.  We also sell some shippable products. 
I cannot locate a charge for you with the information you have provided. Do you have a receipt that you can attach that would give me the order number? Does the charge on your account say CLKBank*com?
If you can provide the receipt, I would be happy to assist you.

Dear Revdex.com,
 
Thank you for contacting ClickBank and allowing us to resolve this complaint.
 
ClickBank is an internet retailer of ebooks, software, and other downloadable products.  ClickBank contracts with owners of digital products ("vendors"), such as ebooks and software, for...

the right to offer such products for sale on our website.  We also sell some shippable products.
 
I was able to locate the charges that went through ClickBank for  $37, and $50.71 USD.  This order was to the website http://fatdiminisher.com/cbmulti2/cmj.php and http://philogeny.com/adtrack/ , which is one  of our vendors.
                                        ...⇄
I have refunded all of your orders at this time and sent out email confirmations. The refunds will post back to your Visa within 3-5 business days. These may not post on the exact same date, but will all be within that timeframe.  Please see the following page for more information on our refund policy:
 
http://www.clickbank.com/refund_policy_faq.html
 
Please also let us know if there is any additional information we can provide to you!
 
Cordially,
 
Lyz
ClickBank.com Customer Support
[email protected]
www.clickbank.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
The response of Clickbank is the typical reaction of Clickbank employees to complaints: A gotcha attitude and letter. The response is weak in resolution efforts and strong in arrogance. The worst response a business can make in a situation like this is to trot out the 'you signed for it' argument.I am not complaining about what I signed or did not sign but about the business practices of Clickbank:1.   To implement payment rules that make it unduly difficult to get payment of  commissions,2.   Convoluted accounting reports designed to obfuscate matters,3.   The condescending approach to conflict resolution.Clickbank violates fair business practices in dealing with its affiliates. Clickbank tops it of with arrogant, condescending letters that are supposed to resolve a dispute.In the current case Clickbank has addressed the complaint about unreasonable and unfair business practices/provisions at all. Moreover, it reinforces unfair and objectionable business practices and codes but pointing at contract provisions that are actually the point of the complaint.In conclusion: My complaint forced Clickbank to reveal its true attitude towards affiliates as one of disrespect and unfair dealing. Clickbank rules and practices are written to take unfair advantage of affiliates. This is clearly demonstrated in dozens of similar complaints on 'ripoff' and 'scam' warning websites.Since such complaints usually elicit a quick, arrogant response from Clickbank, I have to conclude that the company uses a team of employees exclusively to address such reports.No use dealing with an unfair, smart aleck outfit like Clickbank.Consider this complaint as closed but not resolved.[redacted]PS:Is it surprising that it is nearly impossible to find on the Clickbank affiliate site how to close/terminate a contractual relationship? No, not to me.  
Regards,
[redacted]

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]

Hello,As I explained in my last statement, this is wording on PayPal's Page not ClickBank's. Please take a moment to look at the browser address bar where the URL to the website you are on is stored. As you can see while on the page with that statement, it says "PayPal", not "ClickBank". PayPal is simply informing you that you can store that information for future purchases. It is not telling you to make future purchase or that you are going to be rebilled. If you are not happy with the wording on PayPal's website, please contact PayPal as ClickBank does not have access to that.  Best
Regards,[redacted]ClickBank.com

Dear Revdex.com,
 
Thank you for contacting ClickBank and allowing us to resolve this complaint.
 
ClickBank is an internet retailer of ebooks, software, and other downloadable products.  ClickBank contracts with owners of digital products ("vendors"), such as ebooks and software, for...

the right to offer such products for sale on our website.  We also sell some shippable products.
 
I was able to locate the charge that went through ClickBank for  $105.61 USD.  This order was to the website http://cbpassiveincome.com , which is one  of our vendors.
                                        ...⇄
I have refunded your order at this time and sent out email confirmations. The refund will post back to your Credit Card within 5 business days. Please see the following page for more information on our refund policy:
 
http://www.clickbank.com/refund_policy_faq.html
 
Please also let us know if there is any additional information we can provide to you!
 
 
Cordially,
 
Lyz
ClickBank.com Customer Support
[email protected]
www.clickbank.com

Dear Revdex.com,   Thank you for contacting ClickBank and allowing us to resolve this complaint.   ClickBank is an internet retailer of ebooks, software, and other downloadable products.  ClickBank contracts with owners of digital products ("vendors"), such as ebooks and software, for the...

right to offer such products for sale on our website.  We also sell some shippable products.   I was able to locate the several orders to the websitehttp://ezbatteryreconditioning.com/go.php,which is one  of our vendors. Can you please specify which orders you would like refunded?      [redacted]  50.17    2/6/2017 [redacted]    50.17    11/18/2016 [redacted]   50.17    9/26/2016   All of these orders were for the product title:    How To Recondition Batteries At Home + Bonus    Please advise me of what action you would like to take.     Cordially,   Lyz ClickBank.com Customer Support [email protected] www.clickbank.com

Dear Revdex.com,Thank you for contacting ClickBank and allowing us to resolve this complaint.ClickBank is an internet retailer of ebooks, software, and other downloadable products.  ClickBank contracts with owners of digital products ("vendors"), such as ebooks and software, for the right to offer...

such products for sale on our website.  We also sell some shippable products. We have ecieved complaints from both Vendors and customers regarding your promotional techniques that are in violation of your Client Contract with ClickBank. Please refer to the Client Contract that you agreed to on 3/3/2015:https://accounts.clickbank.com/terms.html  "All communications and/or representations made by You in connection with any Promotions and/or in relation to any Product will be accurate and contain all disclosures and disclaimers necessary to prevent such Promotions from being false or deceptive. Such disclosures and disclaimers must be made in a clear and conspicuous manner, and will otherwise comply with Your country's laws and all U.S. federal and state laws, including U.S. Federal Trade Commission ("FTC") regulations, policies and guidelines governing advertising, disclosure and consumer protection, including the FTC's Endorsement Guidelines. ClickBank reserves the right but is not obligated to review Your Promotions. You agree that ClickBank, in its sole discretion and at any time, may require changes to Product Promotion and delivery pages, customer support or other items related to the content of Your Promotions." Please also let us know if there is any additional information we can provide to you!Cordially,[redacted]ClickBank.com Customer Support[redacted]@clickbank.com www.clickbank.com

Hello,Thank you for your inquiry!A refund ticket for your order has been initiated, per your request. Once the refund has gone through, it must then be processed by your bank or credit card company, which is beyond our control. Depending on your issuing bank, you should receive the credit in 3-5...

business days (Monday through Friday, not including US holidays). Please let me know if I may be of further assistance.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Dear Revdex.com,Thank you for
contacting ClickBank and allowing us to resolve this complaint.ClickBank is an
internet retailer of ebooks, software, and other downloadable products.  ClickBank contracts with owners of digital
products ("vendors"), such as ebooks and software, for the right to
offer...

such products for sale on our website. 
We also sell some shippable products. ClickBank does not sell computer equipment. I apologize but we have no orders for you. I believe you have the wrong company.  Cordially,[redacted]ClickBank.com
Customer Support[redacted] www.clickbank.com