Checkr

We have located a report for [redacted] and have forwarded his inquiry to our applicant support team which can assist him further. To expedite the process, we will need a copy of [redacted] driving history from the department of motor vehicles and a copy of the font/ back of his driver's license.... He may also contact our applicant support team at ( [redacted] .

Complaint [redacted] I am rejecting this response because: Date Sent: 9/16/2017 8:51:13 PMComplaint [redacted] I am rejecting this response because:I keep getting a voicemail message, any reputable company specially one that handles people's information returns messages. I will call them back Monday morning.Sincerely, [redacted] ***Sincerely, [redacted] ***

We do not show a dispute or request for dispute for [redacted] , however, we do show a report for [redacted] in our systemIn order to complete the processing of this report, we requested driver's license documentation from [redacted] , which we have yet to receiveWe have forwarded this request to our Applicant Support Team and recommend [redacted] contact our Applicant Support Team at [redacted] for further clarification

We have completed the dispute process for [redacted] report, and have responded to him via emailAttached is a copy of the report

We have received [redacted] dispute and are investigating the information thereinWe will respond via email when we have reached the resolution of our dispute and notify [redacted] via email

Initial Business Response / [redacted] (1000, 15, 2016/02/04) */ Dear ***, Checkr received your dispute and resolved your concerns on August 31, 2015 after a reinvestigation of the reported issue with your background screening report. A revised report was provided to you and the company you applied... with on that date. At that time, we considered the issues resolved. Please contact us with any further questions or concerns. Most sincerely, Checkr, Inc.

We have received [redacted] s dispute and have initiated a reinvestigationOnce the reinvestigation is complete, we will advise Mr [redacted] and the potential employer of the results

Complaint: [redacted] I am rejecting this response because:It took Checkr days to investigate and distribute wrong information to my employerI don't understand why it takes so much longer to investigate again even with the evidence that I have provided for themI also don't understand how you can come up with the conclusion at all that I am the person that has the warrants because we have different birth dates and Social Security numbers which is information that you already had from me when you ran the first investigationNow I have to suffer consequences because of you guys mistake[redacted]

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meSincerely, [redacted]

Thank you for reaching out with your concerns regarding the report turnaround timeWe have taken steps to prioritize the completion of your report, but please understand that we are at the mercy of the courts when it comes to obtaining recordsPlease also understand that records returned to Checkr undergo a quality assurance period, but we will expedite the pending sections of your report if at all possibleYou will receive a copy of the report when it is complete, as will the company that ordered the report Thank you

This company is trash! Garbage! months waiting for a background check to find out they haven't even started it yet! Where is the communication for information verification????!!!! Total lack of respect for clients

Initial Business Response / [redacted] (1000, 16, 2016/02/04) */ Dear Ms***, Checkr received your dispute and resolved your concerns on November 20, after a reinvestigation of the reported issue with your background screening reportA revised report was provided to you and the company you applied with on that date At that time, we considered the issues resolvedPlease contact us with any further questions or concerns Most sincerely, Checkr, Inc

I am currently suspended from work because this company reported the wrong background to the company, stating I have been arrested and in prison several times, when in fact I have never been arrested. When I contacted them about the error they told me it would take up to 30 days to correct. So here I am out of work for up to a month because my employer thinks I am a criminal.

Not impressed with this companyThey listed me as being a convict in Florida for when I was enrolled in Georgia for school and living in South CarolinaThe woman who was listed as me is several years older than me, and doesn't even have my birthdayThey need to check on their information a lot more regarding birthdays and where people liveMy name is very commonpeople have my name in this county aloneI was not happy with them trying to pin someone else's wrong doing on me

We have received [redacted] Landers dispute and have begun our reinvestigationOnce the reinvestigation is complete, [redacted] Landers and the potential employer will be advised of the results

We have received [redacted] complaint, and further disputed information both via Revdex.com and via phone callAt this time, we have completed a second reinvestigation and reached out to both [redacted] and Uber with the results of this reinvestigation

Complaint [redacted] I am rejecting this response because: I know they say they tried to contact me but that's not true I called back I asked them to call me between certain hours I called back it goes straight to voicemail I'm unable to get a hold of anyone the number they gave me does not even have an answering machine it just goes straight to as a peep then a messaging system it doesn't identify the company or anything I spoke to a guy named [redacted] who told me they can't change my information through email I will send a copy of that email as well basically I feel the company is playing games and when you are dealing with someone else's identity you're not supposed to do stuff like that someone needs to get a hold of me or of the need to give me a number where I can get a hold of a supervisor so this matter can be resolved The number they gave me is [redacted] , it doesn't even ring it goes straight to voicemail no matter when you call during the day in the afternoon it goes straight to voicemail and this is unacceptableSincerely, [redacted] ***

Hello,Thank you for reaching out with your concernsI’m an Investigations Quality Specialist with CheckrWe have reviewed your rejection of our response to your complaint, and reviewed the documents you attachedAt this time, both the court record which we obtained [redacted] State Court and the document you sent titled [redacted] ” state the same information, which is reflected on our background reportSince the court record, the document you provided, and our report all report the same information related to this case, we have concluded that our report is accurate and complete at this time.The laws that dictate what can and cannot be reported vary by stateThese laws are taken into consideration when reporting record information and are also considered when our customers make decisions based on the information providedThe records reported reflect the current public record at the court level.If a modification or change is made to this case by the court, we are happy to revisit the report and see if another reinvestigation is in orderUntil that time, we have no further updates for this reportThe company you applied with has also received the reportIf you want to clarify the circumstances of this record or have additional information you believe they should know for them to make their decision related to your application, you will need to reach out to them directly as Checkr does not make any decision related to the application.Thank you again for taking the time to respond to us, and have a nice day.***Investigations, Checkr Inc

A dispute has been filed for [redacted] background reportWe will conduct a reinvestigation of Ms [redacted] report and a resolution will be reached within days at which time Ms [redacted] and Uber will be provided with a copy of the report

Hello [redacted] , Our apologies, but we do not currently work with Lyft and do not have a report for you ordered by LyftWe are unable to assist with any report Lyft ordered as they are not our client Thank you