Checkr

Complaint: [redacted] I am rejecting this response because: They did not take into account laws governing themThey violated law in every jurisdiction pertaining to this complaintI even gave exact statues they are violating and their only responce is circular logic probably generated by a computerCheckr is selling an illegal defective product and their costumer service is so bad that they sent a canned robot responce with "insert name" to a better buisness bureau complaintThey're not only negligent in their business dealings they make no effort to repair the damages they have causedRecapCheckr has violated Federal, Texas, California FCRA lawsCheckr has violated Texas, California labor lawsCheckr has violated California criminal law To this complaint aloneI have tried numerous time to get them to fix this and all I get is robot responcesThis company has failed at every opportunity to fix the problem they createdThis company does not deserve to have an A+ rating with the Revdex.com because of their complete disregard for the law and buisness negligence Sincerely, [redacted]

Initial Business Response / [redacted] (1000, 15, 2016/02/04) */ Dear Mr***, Please accept our most sincere apologies for the confusion over the processing of your background checkI believe your concerns were resolved and you were able to engage with Uber Because we were communicating with you directly, we neglected to update the Revdex.com complaint to reflect the outcomeOur apologies for the oversight Most sincerely, Checkr, Inc Initial Consumer Rebuttal / [redacted] (3000, 17, 2016/02/05) */ (The consumer indicated he/she DID NOT accept the response from the business.) Actually I tried more than a dozen times to contact checkr and never once was I able to talk to a single personI did talk to Uber and they did mention that they did hire checkr for the initial six months prior but they had not authorized any additional back ground checksThey also stated that they could not get them to stop either and as the tech put it they were "running amock"Again This company never contacted me and I coudlnt get ahold of anyone at the siteNo direct or indirect contact because Uber couldnt get a response eitherThis is a dangerous company and I seriously word about checks and balances with possibility ID theft due to their lack of control and oversight

[redacted] background report is pending completionThe report is pending completionSome reports do take longer to complete and it appears this report is near completionVarious factors such as how many counties are searched, the accessibility of information, etchave an impact on how quickly the search is completedWe are working hard to complete [redacted] report and once it is complete, a copy of the report may be viewed in the Applicant Portal [redacted] may contact our Applicant Support Team at [redacted] with any further questions

A refund request has been submittedPlease note this request may take up to three weeks to process and should we need additional information, we will contact [redacted] Thank you

Initial Business Response / [redacted] (1000, 15, 2016/02/04) */ Dear Mr***, Checkr received your dispute and resolved your concerns on November 3, after a reinvestigation of the reported issue with your background screening reportA revised report was provided to you and the company you applied with on that date At that time, we considered the issues resolvedPlease contact us with any further questions or concerns Most sincerely, Checkr, Inc

Hi ***, Thank ou for reaching out with your concernsIn order to complete your safety screening requested by Uber, Checkr is obligated to verify that your full and unrestricted licensing history meets Uber's minimum requirements If your current license Issue Date is NOT at least one [1] year ago from today's date, please submit one of the following: Previous State-Issued license with an Issue Date of at least one [1] year agoNote that Permits, Junior and Instructional licenses are NOT acceptable OR Motor Vehicle Record of Abstract that clearly states an Issue Date that meets Uber's requirement Please note that for Ohio, the request to the BMV must be completed via postal mailThe form used to request the document is Form - Please check the box on the form labeled "Copy of driver license application" - This checkbox must be checked in order to receive the correct document - The form can be found here: [redacted] ONLY these documents are permitted for Uber's verification, and any other type of documentation will not be acceptedPlease upload your document to our Applicant Portal at [redacted] for fastest processing We look forward to assisting you!

Complaint: [redacted] I am rejecting this response because: I just want to know where did you get your information on me that said that I was guilty to a felony charge? Since you didn't get it from the courtsThis is what is damagingbecause you falsely reported damaging information from the beginningand I plan to take this matter to who ever I have to take it tooMaybe this may not be important to you but it is to me because this is my life we are talking about hereTherefore I want to know where did you get your information from me that you falsely reported in the beginningSo I can correct it there too! Sincerely, [redacted]

Complaint: [redacted] I am rejecting this response because: One instead of fixing the problem they have only made it worst, I have inclosed a copy of all the somewhat correction that they have madealone with the original copy of the court records that I sent to themDon't even see why I'm dealing with this after years this has never been a issue this is really damaging my character and reputation Sincerely, [redacted]

We have received [redacted] dispute and have begun the reinvestigation processWe will reach out to [redacted] via email once the reinvestigation is complete with more information

Checkr received your dispute and resolved your concerns on March 25, after a reinvestigation of the reported issue with your background screening reportA revised report was provided to you and the company you applied with on that dateAt that time, we considered the issues resolved Please contact us with any further questions or concerns.Most sincerely, Checkr, Inc

Complaint [redacted] I am rejecting this response because: Date Sent: 9/15/3:35:PMComplaint [redacted] I am rejecting this response because:I contacted Avery at checker for the second time today is Friday,the 15th of September at 12:PM I left a voicemail message asking her to call me, this is my second voicemail message to themI asked her to contact m between AM and PM but I still did not receive a response back from her.Sincerely, [redacted] ***Sincerely, [redacted] ***

Complaint [redacted] I am rejecting this response because:I keep getting a voicemail message, any reputable company specially one that handles people's information returns messagesI will call them back Monday morning.Sincerely, [redacted] ***

Please contact our Applicant Support team at ( [redacted] for further assistance

Complaint: [redacted] I am rejecting this response because: The company is providing illegal information about meThey are in violation of civil and criminal law in the state of California.California FCRA states there is a statue of limitations on reporting agencies of years and Juvenile records are not allowed to be used everCalifornia labor code 432.7it is illegal to utilize a sealed record as a factor of employmentCalifornia penal code SBCivil penalties and or a misdemeanor criminal chare if the seal record is reported intentionallySo in California CHECKRs product has not only violated FCRA laws they have also violated state civil and criminal lawsThis record the are reporting is a sealed year old juvenal offence Texas my state of residency and employment Texas FCRA subsection B AA record of arrest or conviction can not be used after years and Juvenile records are prohibited to be used in a consumer report Texas FCRA Sincerely, [redacted]

Complaint: [redacted] I am rejecting this response because: This information has already been forwarded to your staffI haven't received any feedback from your staffI'm sure you already know your call center staff will just tell me to forward them the same e-mail I already sentI will upload the documents here in the Revdex.com portalSincerely, [redacted] ***

Please contact our Applicant Support team and request to speak with Avery at ( [redacted] during business hours Monday through FridayThank you

Thank you. We will review and advise as soon as updates are available.

Initial Business Response / [redacted] (1000, 15, 2016/02/04) */ Dear Mr [redacted] , Checkr received your dispute and resolved your concerns on October 22, after a reinvestigation of the reported issue with your background screening reportA revised report was provided to you and the company you applied with on that date At that time, we considered the issues resolvedPlease contact us with any further questions or concerns Most sincerely, Checkr, Inc

Initial Business Response / [redacted] (1000, 15, 2016/02/04) */ Dear [redacted] ***, Checkr received your dispute and resolved your concerns on November 24, after a reinvestigation of the reported issue with your background screening reportA revised report was provided to you and the company you applied with on that date At that time, we considered the issues resolvedPlease contact us with any further questions or concerns Most sincerely, Checkr, Inc

A callback number was left for ***We recommend he attempt to contact Checkr so an Applicant Support team member can provide further assistance