Celebrity Home Loans Reviews (%countItem)
Celebrity Home Loans Rating
Address: 1 Mid America Plz Ste 800, Oakbrook Terrace, Illinois, United States, 60181-4708
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Was in the process of refinancing through Midwest Equity. We purchased an appraisal for our property which came back at where we originally discussed it would. Then was told that we would be charged thousands of more dollars to continue with our loan. We then decided to stop the process due to the extra costs that were not originally discussed. When we began the process with a new company we requested a transfer of the appraisal, which we paid for but is “owned” by Midwest Equity, and they are refusing to transfer the appraisal. There is no benefit to them to refuse to transfer our appraisal which we purchased other than to seemingly “punish” us for not continuing to do business with them after they tried to add additional fees to our loan.
Midwest Equity Mortgage sent the requested appraisal docs to Dustin and Erica *** new lender Monday May 11as payment had been made. Specifically, the docs were sent to Dustin *** and Nerissa with ***. We believe this satisfies the issue and respectfully request this matter be closed out.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.
Sincerely,
Dustin
The worst service and advice I have received in my life, I tryed to apply for a mortgage sent all my documents, my account statements, all personal information and they never told me that with that information they would not be able to process anything, they ran me the credit even knowing, they never called me even to tell me that I did not apply for that program, I had to call Alex who was the person who attended me and his service attitude was the worst, I asked him why he didn't explain me that, from the beginning so that I would not have to run the credit, so he answered "ok now it's my fault, ok", goodbye and I hang up the phone. what is this kind of service for someone who is trying to apply for a loan, all this happened in two days. It is incredible how they do with the information and with the people what they want. I definitely do not recommend them. Find a place where the attention is personalized and dedicated where they can explain everything well, where they have patience and above all professional, above all we are human and we deserve respect.
I tried to refinance my home with 3 company's, this was the 3rd company I went with. I got my loan, from my first phone call to closing date in less then a month. Comparing this firm from others, there staff was very easy to understand, very responsive and could not even critique there process at all. I am also someone that handles clients on a regular basis, and there service is unparallel. Also offer a free appraisals, compared to spending $500 for appraisals from other company's. I highly recommend and will be referring in the future.
I had a wonderful experience working with Nick *** and Renee ***! They really went above and beyond to help me through the whole refinance process and get me the best rate possible. They kept in contact with me daily and were quick to respond to my emails/texts. I would highly recommend Midwest Equity Mortgage! Very Professional and Passionate on what they do!
My wife and I worked with C.H. at *** and couldn't be happier. After doing some research online and on the Revdex.com site I decided to work with *** Lending (the online arm associated with Midwest Equity Mortgage).
From initial contact to closing our refi only took 14 days! Granted, we are both pretty organized and had all the requested documents etc. uploaded by day two and with solid credit underwriting was a quick process. But still 14 days verses the 30-45 I was expecting. Our rep walked us through the process (our first refi) and was readily available via email and on the phone to answer all of my various questions (There were a lot - thanks for hanging in there buddy!). Additionally, he gave us a call right before we met with the Notary to check in and let us know that he would be available at his office number if something came up. Ended up having to call him during our meeting with the notary to clarify something. Other than a small hiccup because the escrow company drastically lowered their personal check limit starting in 2018 (we had to visit our bank to get a wire transfer going instead) the process was efficient, painless and, as far as I can tell, one of the least expensive around. We'll definitely check with *** Lending again to get a quote for a mortgage or refinance if needed in the future. I've already had at least one of my friends contact them about a refinance after asking us about our experience. Thanks again!
Frank *** made the process of shopping for a loan and refinancing my house easy and hassle-free. He is knowledgeable, friendly, and patient with a can-do attitude. He walked myself and my family through the process and made us comfortable with every step, making sure that there were no surprises. I'd do business with him again in a heartbeat.
This was my second experiance financing with Mike.It could not have gone any better,just like the first time.Mike and his staff were extremely professional,friendly and efficiant as the process was quick and painless.At 57,I've done my share of home financing and have had many agonizing,drawn out battles with other financial institutions.This has been by far my best experience and highly recommend Mike and his team.
Great customer service
I am extremely happy with my experience with Midwest Equity Mortgage and Steve ***. with their knowledge and help I was able to overcome many obstacles obtaining my dream of purchasing a home. Thanks for all your help.
I would like to Steven *** and Midwest Equity Mortgage for all their time and attendance. You made us feel like family!
My experience with Steven *** & Midwest Equity Mortgage was fantastic! He is very knowledgeable & informative and explains things thoroughly. He and his team moved quickly despite the tight window they were given. He was available and friendly when my wife and I had questions or concerns. He truly cared and looked after our best interests.
In fact, I'd use Steven a third time, but unfortunately for me, he is not licensed in Georgia. His expertise and hard work ensured that we closed on time both with my initial purchase and refinance. He did all this from Kansas city while I was in Florida. Highly recommended.
My husband and I have used Steve and Midwest Equity Mortgage several times already. We can’t express how great and easy Steve is to work with. Mortgages on multiple properties can be scary, but Steve stands out as a trustwworthy person in a ever predatory business.
Steven *** with Midwest Equity Mortgage was simply PHENOMENAL!!
You couldn't get better help anywhere else. Steven ***s professionalism and dedication to his clients is second to none. Steven made the process as easy and smooth as it could possibly be. I had great experience working with him and would highly recommend Steven *** over any and all.
Steve *** of Midwest Equity Mortgage
Bernardel, Ashley from Edwardsville, KS
Working with Steve has been a pleasure. The communication was great. Steve and his team answered all my questions and went above and beyond to demystify any part of the process that I was confused about. This is huge for me in having a good experience. I felt like Steve and His team really cared about our experience and worked hard to make it a seamless process. We are first time buyers with a low credit score and Steve was very knowledgeable about the products and advised us on how to not only raise our score but what the best product on the market for us would be. On top of all that, We are closing almost 2 weeks early and we couldn't be more thrilled to have such a head start on getting into our home before the holidays.
I would definitely recommend Steve and His team to any of my friends buying a home.
LOAN STATUS
Closed Nov 2017
LOAN TYPE
Purchase
CLOSE ON TIME
Yes
INTEREST RATE
Lower than expected
FEES/CLOSING COSTS
Lower than expected
Steven *** at Midwest Equity Mortgage made sure our first time home buying experience was positive. Steve *** answered all of our questions & phone calls regardless if it was 8:00am or 9:00pm. Although this was our first time buying a home....everything came together so smoothly. We are now Celebrating Christmas in our new home. Thank you Midwest Equity Mortgage!!!!!
Midwest equity mortgage Steve did a great job in helping me get home mortgage
I would like to thank Steve and his team at Midwest Equity. He did an outstanding job ensuring that we closed on time despite several challenges by our builder which threatened to make our rate climb. He was an utmost professional and I truly appreciated his customer first approach that ensured we closed on time. His team has even had several follow up calls for satisfaction. Great to see! I would highly recommend him and his team for your lending needs.
Steven and his team at Midwest Equity Mortage was an absolute pleasure to work with. I was informed every step of the way throughout the process. Steven was very knowledgeable and very easy to contact with any questions.