Best In Sight Eye Care Center

This
serves as an explanation and response to [redacted] complaint regarding his
tax reduction.  ETR
reduced his assessment from 963 to 835.  The General/School tax rate increases yearly.Had the
Total Assessed Value remained at 963 with the increased 2014/2015 School Tax
Rate, his School Taxes would have been $ 8,717.88.  Instead, due to the reduced assessment of 835,
his School Taxes are $7,559.11. Hence; [redacted] received a School Tax Savings of $1,158.76.Had the
Total Assessed Value remained at 963 with the increased 2014/2015 General Tax
Rate, his General Taxes would have been $ 4,149.12.  Instead, due to the reduced assessment of 835,
his General Taxes are $3,597.63.  Hence; [redacted] received a General Tax Savings of $ 551.49Each tax
year stands alone due to the changes in tax rates.  Therefore, you cannot merely subtract one tax
year from the next to get an accurate figure.  Please
note, [redacted] has never called ETR, Inc. for an explanation of his tax
savings.  [redacted] has been emailed
a detailed explanation of his tax savings.  ETR, Inc. has also called and has attempted to
reach out to [redacted] to ensure he understands his tax savings.

[redacted] signed a contract (see attached) ETR Inc, d/b/a Empire Tax Reductions to reduce her property taxes for the 2014/2015 tax roll.  Property Tax Grievances for the 2014/2015 tax year were submitted by ETR Inc, d/b/a Empire Tax Reductions for Nassau County applicants on March *, 2013. ...

  Nassau County requires applications to be submitted a year in advance.  Nassau County grievances are negotiated and completed prior to applicants receiving their tax bill.     The proof of [redacted] property tax reduction is attached.  As stated in the determination; [redacted]’s property tax reduction is based on a stipulation between the Nassau County Assessment Review Commission (ARC) and Representative; ETR Inc, d/b/a Empire Tax Reductions.   ETR has sent invoices for payment.  [redacted] has not paid for services rendered.  Please see attaches statement.   If any additional information is needed, please contact Empire Tax Reductions at [redacted]

This is in response to [redacted]’ complaint.   [redacted]’ signed a contract for ETR Inc to reduce the property taxes on her property for the years 2010/2011; 2013/2014; and 2014/2015.  See attached signed contracts by [redacted].    [redacted]’ husband, [redacted], signed a contract for ETR Inc to reduce the property taxes on their property for the years 2015/2016 and 2016/2017.  Please see attached signed contracts by [redacted]’s husband [redacted].   ETR Inc. was successful and reduced the [redacted] property taxes each year.  Please see attached proof from Nassau County Assessment Review Commission confirming that ETR Inc. reduced said taxes.   ETR Inc. has sent numerous invoices to [redacted] and [redacted].  [redacted] and [redacted] refuse to pay for services rendered.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
 I not only called, I sent two letters (via registered mail, with return receipts that I still have) requesting the proof that my mother had a contract with them. I specifically stated, both on the phone and in both letters I sent (copies of both letter are in my possession as well), that my mother has early onset Alzheimer's, which is why I was requesting the contract.It is funny that the contract never made its way to me but their collection letters managed to find their way. 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

[redacted] signed a contract with ETR Inc, d/b/a Empire Tax Reductions on October **, 2012 to process his application for a property tax reduction in 2013 for the 2014/2015 tax year.  ETR sent a tax reduction notification on August **, 2014.  ETR sent a bill on November *, 2014 for the...

2014/2015 School Reduction Fee at a discounted rate of 40%.  Said discounted fee was offered for 60 days as per [redacted]'s attached contract.  [redacted] did not pay within 60 days.  ETR sent an statement in February of 2015 adjusting the School Reduction Fee to the Standard Fee of 50%.  At that time, [redacted] was additionally billed for the General Tax Reduction Fee at the 40% discounted rate. Again, [redacted] did not pay within 60 days.  ETR sent an statement in May of 2015 adjusting the General Reduction Fee to the Standard Fee of 50%.  ETR sent a Statement July and then again in September of 2015.  Then, on September **, 2015 [redacted] was sent a Collection Notice from ETR's internal Collection Dept.  Attached is a Summary of
Reduction and proof that ETR, Inc was the representative responsible for successfully grieving [redacted]'s property taxes for the 2014/2015 tax year.  The Summary and the Proof clearly states the tax savings.  Additionally, [redacted] may
confirm that ETR, Inc. was responsible for his tax reduction savings by contacting:  The Nassau
County Assessment
Review Commission:  [redacted] / Phone: ###-###-#### / Fax:
###-###-#### / E-mail
ARC .  Point of Contact:  [redacted]s.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
 
They did not address the false advertising issue. They never called me, and their only communication was a bill for $30. They never provided me a Competitive Market Analysis (CMA) and an appraisal as promised. They failed to provide the services promised and advertised with zero communication on their progress.
 
Sincerely,
[redacted]

ETR, Inc. d/b/a Empire Tax Reductions has resolved this matter with [redacted].

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

To whom  it may concern,If you read their advertised fee, you would come up with a simple calculation of subtracting your new taxes from last year's taxes paid and 40% of that number would be the fee. There is nothing in their ad that supports their manner of billing. Again if I knew I would be paying more than they were saving me, I would never have hired them.
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]