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BDry Waterproofing & Foundation Repair

4300 Papermill Drive, Knoxville, Tennessee, United States, 37909

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BDry Waterproofing & Foundation Repair Reviews (%countItem)

The work that was done at our residence was exceptional! The crew was efficient, courteous, Expedient and very professional! they took great measures to ensure that I was informed of the progress of the work through every step of the way, and we're ready to improvise their plans with a well thought strategy when they needed to make what was planned to be installed more efficient. In all, I highly recommend them! Steve Odell, Dylan, Devon and Dre are a credit to their company!

BDry Waterproofing & Foundation Repair Response • Jul 17, 2020

Thank you so much for your review! We are lucky to have that crew with us and glad they were able to assist you. Please let us know if you need anything in the future.
Thanks, Angela Director of Customer Care

We invited Bdry to take a look at our crawl space and the water problem we've been having with it since we moved in 15 years ago. The BDry rep, Chris G., who came to our house, gave us a detailed description of the source of our water problem and BDry's solution, what it would cost and the work it would entail. Since the way water enters a crawl space is a mystery to the untrained eye (and my eye has no training whatsoever) I really appreciated all of the time Chris was willing to spend with us explaining where the water was coming from and what BDry would do about it. He came to our house at 2pm and he left around 5:30 leaving us a lot smarter and with a written proposal in hand, which on the following day was followed up by a typed proposal. Since this is an important and not inexpensive undertaking, we need to consider multiple proposals and haven't yet committed to BDry, but their efforts so far have made a very good impression.

BDry Waterproofing & Foundation Repair Response • Jul 17, 2020

Thank you so much for your review! I know Chris will be happy to answer any questions you may have. Please contact him or myself if you need anything in the future. We are looking forward to help you solve you needs.
Thanks
Angela, Director of Customer Care

Our representative Greg arrived on time and was very thorough and knowledgeable. He took the time to answer any and all questions we had and explained how the job would be done in detail. We were very pleased with B-Dry and would recommend their company to anyone in need of waterproofing.

BDry Waterproofing & Foundation Repair Response • Jul 11, 2020

Thank you so much for the review. We are glad you had such a great experience. Please let us know if you need anything else.
Thanks,
Angela
Director of Customer Care

The job was done in professionally and in a timely manner. I would highly recommend BDry Waterproofing and it's team of experts.

BDry Waterproofing & Foundation Repair Response • Jul 11, 2020

Thank you kindly for your review! We strive to provide excellent service to each and every customer as part of our Five-Star Experience.
Thanks,
Angela
Director of Customer Care

I had a project that had to be rescheduled due to the pandemic lockdown. GM Matt Golonka went above my expectations to get the project restarted. The Project Lead Richard and supporting crew member Roland did an excellent job completing the project on time and within budget.

BDry Waterproofing & Foundation Repair Response • Jul 08, 2020

Thank you for your review. We strive to treat each customer as family and glad our crew succeeded. Please let us know if you need anything else.

BDry came promptly when we called to report a sump pump problem. The technician diagnosed the problem quickly and put in an order for a new pump. Four days later, I got a call that they would come the following early morning to install the new pump. Charlie and Juan arrived right on time, explained what they were doing and efficiently installed the new pump within half an hour, tested it and demonstrated to me how it was working correctly, left our garage spic and span in less than an hour's time. New pump and service all covered under warranty - no questions asked. Very impressed with their service.

BDry Waterproofing & Foundation Repair Response • Jul 09, 2020

Thank you for your review. We are happy to have you in our BDry family. If you need anythong in the future please let us know.

My foreman, Richard, and his crew, Rodney and Nicholas, did an "AMAZING" job! They worked for three days in a non-airconditioned crawl space with outside temperatures in the mid to high 90's. Richard was "fabulous." He was always polite, courteous, and cheerful. He knows his job and does it well. He has a wonderful personality that fits right in with the many customers he has to deal with on a regular basis that have their own personalities and temperments. He represents BDry very well. I was truly blessed to have him assigned to encapsulate my crawl space. Thank you Richard, Rodney, and Nicholas! I could not be any happier.

BDry Waterproofing & Foundation Repair Response • Jul 04, 2020

Thank you so much for your review! We are very fortunate to have *** and his crew. They know their job and love taking care of our customers. Please let us know if you need anything else. Thanks, Angela Customer Care

All around Excellent service. From the sales rep to the install crew everyone was very professional and knowledgeable. They even fit our job into an already packed schedule. Very please with the outcome. Richard and his install crew were great. They went above and beyond to ensure my complete satisfaction.

This is my second time using B-Dry. I had a problem in my previous home and they were outstanding then so I used them for this job. I actually interviewed and got estimates from a couple of competitors but so happy I went with them again. I told them that I never want to have to use them again (LOL) but I highly recommend them to anyone who is in need of their services. You will not be disappointed.

BDry Waterproofing & Foundation Repair Response • Jul 03, 2020

Thank you so much for your review! We are happy to have you as a repeat customer and glad we could help you with your new home. Please let us know if you need us in the future.
Thanks
The BDry Team

From start to finish B-Dry was an excellent company to work with. Their sales staff was always on time and provided the correct information. The crew that came to our house was absolutely incredible! They were polite and friendly, even though our basement was one of the more challenging basements they had dealt with. I highly recommend B-Dry!

BDry Waterproofing & Foundation Repair Response • Jul 03, 2020

Thank you for the review. We are glad to have you as part of our BDry Family. Please let us know if you need anything in the future.
The BDry Team

Everyone was very professional and courteous. they worked relatively quickly considering how much work was in involved and they did a great job. I have had no issues with my basement flooding since they finished their work.

Very professional workers, everything was clear and upfront. They cleaned up nicely too

Andy, our sales contact was very knowledgable and designed the right solution for us. Rich and his team were on time, professional and completed the job in the time frame we discussed. The basement looks great...let it rain!

BDry Waterproofing & Foundation Repair Response • Jun 20, 2020

Thank you very much for your feedback. We are glad Andy, Rich & the rest of our team provided you with great service and happy to have you as part of our BDry family. We hope your enjoy your improved basement.

Thanks
The BDry Team

This is Kara and I just want to say how pleased I was with BDry. From the first phone call to the actual work everone was very professional. Everyone explained what they were doing and the workers that came to my house were exceptional. Thanks BDry for doing the job

BDry Waterproofing & Foundation Repair Response • Jun 16, 2020

Hi Kara, Thanks for the great review! And thanks for choosing BDry to help with your crawlspace. We're glad you had a great experience! Thanks, Richard, Customer Care

Great price, very knowledgeable and truly friendly service crew. All of my expectations were met 100%. The finished job couldn't have looked better. I am very happy that we chose Bdry to do are encapsulation of the basement crawl space- super job!

BDry Waterproofing & Foundation Repair Response • Jun 08, 2020

Hi David, Thanks for taking the time to write this great review! We appreciate that you chose BDry for your crawl space encapsulation! Thanks, Richard, Customer Care.

They were honest and awesome! I really appreciated how they informed me on all my options - no high pressure sales

BDry Waterproofing & Foundation Repair Response • May 27, 2020

Hi Tammie, Thanks for the wonderful review. BDry has always prided itself on honesty and no-pressure sales. This is a long tradition and I'm glad we delivered the same experience to you. Thanks again for the great review and for being our customer! Richard, Customer Care

Great service. Great job. Great crew. Very personable and professional. Highly recommend

Bdry foreman and three crews were Richard, Isaiah, Chase, and Rodney, they are very excellent workers and Richard had me more involve to keep me informed that I learned something new. They were so wonderful to me as I am deaf homeowner. I feel they are like family to me and they worked so hard and want to finish. I served them some pastry and drinks to make them feel comfortable. They worked to make sure everything is right, not hurry. I will recommend Bdry to people if need having basement waterproofing, I want to send you picture that I told them to write word on topping. They cleaned out everything. I am VERY impressed. I cannot thank them enough. I thanked I have best foreman and crew..............

BDry Waterproofing & Foundation Repair Response • May 18, 2020

Hi Denise,

We love the photo of the date and BDry etched into the concrete! You can see it proudly displayed on our website. Richard and his team are a great crew. We really appreciate you choosing us to waterproof your basement!

All the best!
Richard
Customer Care

They worked hard until they got the job done! They did an excellent job and went above and beyond expectation. I would highly recommend them to a friend.
The service people were super friendly and easy to get along with.

BDry Waterproofing & Foundation Repair Response • Apr 24, 2020

Hi Christel, we all really appreciate you taking the time to let the Revdex.com know how we did on waterproofing your basement. We're so glad that you are happy with our service and willing to recommend us! Thanks! Richard, Customer Care

Great team to work with. They followed through on all specifics to the job.

BDry Waterproofing & Foundation Repair Response • Apr 21, 2020

We really appreciate the review! And thanks for choosing BDry to waterproof your crawlspace!

Thanks again,
Richard
Customer Care

From start to finish, they were very professional

Did an excellent job, explained things very well. Would definitely use them in the future

BDry Waterproofing & Foundation Repair Response • Apr 20, 2020

Hi Jason,

That's fantastic! Everyone at BDry is working hard to perform 5-Star *** ... thanks for taking the time to write this review!
- Richard, Customer Care

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Address: 4300 Papermill Drive, Knoxville, Tennessee, United States, 37909

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