Azalea Realty

We had previously addressed the issue with the floor in the kitchen.  We are sending maintenance back out to re-check the floor and the mildew issue in the bathroom.  The tenant, if not satisfied with the repairs, may move if he chooses to do so.

I [redacted] accept the offer to arbitrate this complaint and move forward to mediation. Azalea realty has failed to uphold their contract. Some of these issues include but are not limited to:
1.       …upon reasonable notice….azalea realty broke this twice. This is relating to the requested maintenance in the apartment. They did not call, email or anything. They simply showed up. The contract states that they will provide reasonable notice when they need to make repairs or anything that has been requested.
2.       By SC and by Azalea Realty, It states that they have 14 days to fix any issues that have come about with the apartment or living property. I sent in an email of everything that needed to be tended to about this apartment on February 2, 2014. Come February 16, 2014, nothing had been fixed. Nothing to this day has been fixed. Three main issues, the toilet (health hazard issue), the shower, and the front door (safety hazard issue) all have gone unfixed.
3.       Other issues relates to the apartment being dirty when I moved in. It states in the contract, “apartment is left clean, if the apartment is not left clean, a portion of the security deposit will be held and then the apartment will be cleaned.” If that was the case why did I walk into a dirty apartment?
4.       Tenet acknowledged recipient of the following: 1 Front door key, 1 “other” Mailbox key. I did not receive the mailbox key until three days later when I mentioned that it was a federal offense to hold a mailbox key, and that it was 5 years in prison. I had the key within an hour (they did not call before they showed up, It was after the fact that I received an email stating that they would be at the apartment)
 
Azalea realty, since day one has given me issues. From the mail box key to issues of a dirty apartment. They had bot fixed anything, I have had to pay out of pocket fro: paint, paint supplies, and other things to fix the apartment (all of which I am asking back, well over 100). I had asked several times to see the apartment, and every time that I asked, I was told that I needed to make a $600 security deposit(money which I am requesting back because they have failed to uphold their contract), have the water turned on and have the power turned on. I emailed the company several times stating that issues needed to be fixed they did nothing and have still done nothing. Nothing at all has been fixed I have safety hazards along with health hazard issues in the apartment.[redacted], the office manager stated to me, “The contract is legally binding and must be followed.” If that is the case, why is Azalea Realty not following the contract? Why did I walk into a dirty apartment? Why is it that after 14 days, nothing has been fixed in the apartment? Why are they blaming me for all of their [redacted] ups? There statement has been go to summary court. They have made that statement two times, rather than say we [redacted] up we breached our contract let us fix the issues. They do not care. The office staff is rude and they place the blame on others.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]