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American Freight: Furniture, Mattress, and Appliance

680 Sunbury Rd, Delaware, Ohio, United States, 43015-9555

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American Freight: Furniture, Mattress, and Appliance Reviews (740)

Upon purchasing the dining room table set the split in the underside of the table was not noticable until several days later. However, when I contacted the store and left messages for both *** and *** I haven't received a call back as of yet from either of them.

American Freight: Furniture, Mattress, and Appliance Response • Mar 09, 2018

Customer agreed to purchase a floor model as is for a discount. American Freight will be doing a manufacturer's claim to see if we can replace. This process takes 15 to 30 days. Customer will be contacted immediately as soon as American Freight receives results.

Customer Response • Mar 11, 2018

I am rejecting this response because: on March 9th I received a call from the store Manager *** (***l) stating that he's will to rectify the situation, and would check with the delivery driver to see when he would be able to get a replacement table out to me. Yes, I did purchase the floor model under the impression that it was free of any breaks. I am disabled on a limited income, and do not have $430 to simply giveaway to a business at will. I am simply asking for a replacement or to be refunded my money in order to purchase a table else where.

I haven't been contacted by *** nor anyone else from the store since March 9th.

Regards,

Tamiko W

American Freight: Furniture, Mattress, and Appliance Response • May 08, 2018

American Freight apologizes for the troubles the customer has had. We have spoken to the customer again, and have agreed to swap out the damaged table, re-select her or we will issue a refund. Customer stated she is out of town at the moment, but will reach out to American Freight once she is available.

Customer Response • May 09, 2018

I believe *** contacted me last week, and I informed him that I was out of town. He stated that they would swoop out the set, but however it's not in stock at the moment and wasn't sure when it would be available. When I mentioned that I had been trying to resolve this matter since February, he said well you did agree to purchase the floor model...as if I should be okay the delay.

At this, I would like to opt for a refund of the purchase please.

Revdex.com:

I reviewed the response made by the business in reference to complaint ID, and find the resolution is satisfactory to me.

Regards,

Tamiko W

Upon purchasing the dining room table set the split in the underside of the table was not noticable until several days later. However, when I contacted the store and left messages for both *** and *** I haven't received a call back as of yet from either of them.

American Freight: Furniture, Mattress, and Appliance Response • Mar 09, 2018

Customer agreed to purchase a floor model as is for a discount. American Freight will be doing a manufacturer's claim to see if we can replace. This process takes 15 to 30 days. Customer will be contacted immediately as soon as American Freight receives results.

Customer Response • Mar 11, 2018

I am rejecting this response because: on March 9th I received a call from the store Manager *** (***l) stating that he's will to rectify the situation, and would check with the delivery driver to see when he would be able to get a replacement table out to me. Yes, I did purchase the floor model under the impression that it was free of any breaks. I am disabled on a limited income, and do not have $430 to simply giveaway to a business at will. I am simply asking for a replacement or to be refunded my money in order to purchase a table else where.

I haven't been contacted by *** nor anyone else from the store since March 9th.

Regards,

Tamiko W

American Freight: Furniture, Mattress, and Appliance Response • May 08, 2018

American Freight apologizes for the troubles the customer has had. We have spoken to the customer again, and have agreed to swap out the damaged table, re-select her or we will issue a refund. Customer stated she is out of town at the moment, but will reach out to American Freight once she is available.

Customer Response • May 09, 2018

I believe *** contacted me last week, and I informed him that I was out of town. He stated that they would swoop out the set, but however it's not in stock at the moment and wasn't sure when it would be available. When I mentioned that I had been trying to resolve this matter since February, he said well you did agree to purchase the floor model...as if I should be okay the delay.

At this, I would like to opt for a refund of the purchase please.

Revdex.com:

I reviewed the response made by the business in reference to complaint ID, and find the resolution is satisfactory to me.

Regards,

Tamiko W

Called before I visited store was informed by Steve that company does same day delivery. Went to store on 03/03/2018. Purchased a dining room table, coffee table, 2 end tables, and a sofa and love seat that cost about $1,600. Was informed that they will deliver items on that day but they did not give us an exact time per their protocol. The items ended up never being delivered on Saturday 03/03/2018. My husband *** called and Steve offered a $100 store credit because he forgot to put us on the delivery list. The next day on 03/04, we used the credit and purchased a 5 piece King bedroom set for $960. The items ended up being delivered at 9:30PM that night. I am currently 7 months pregnant but I helped my husband put the bed together and upon building the bed we realized they had delivered a queen bed frame. We had to take the bed apart and sleep on the floor for the night. The next morning my husband called Steve again and he informed us it was a mistake and he was going to have someone pick up the queen bed frame on 03/05 and deliver the right bed frame. As of 03/06/2018 we have not received our King size bed frame that we paid an additional $200 for. This is the worst customer service I have ever received.

American Freight: Furniture, Mattress, and Appliance Response • Mar 14, 2018

Customer has been replaced with the kind bed set. Customer has received 2 store credit of $100 ea...one has been used. We apologized for this inconvenience!

Customer Response • Mar 14, 2018

As I stated in the original message I used the $100 store credit to purchase the 5 piece bedroom set which took 5 whole days to be delivered when I paid for same day delivery. I didn’t get refunded the delivery charge or anything. This response was extremely unprofessional like the service I received from the store. I do not wanna store credit because I plan to never spend my hard earned money at this business ever again. I would like a refund of some of my money actually.

American Freight: Furniture, Mattress, and Appliance Response • Mar 16, 2018

American Freight can certainly do that.......if this customer wishes to bring in her credit cart we will be happy to put $100 back on her credit card.

we ordered mattresses with my mom's furniture order. my mom ordered new living room furniture and I ordered 2 twin matresses and although we did seperate orders we had asked american freight since me and my mom live next door to each other in the same trailer park to put my matress order on the same truck as my mothers furniture order. we called american frieght several times for 3 days since last thursday. (thursday, friday, and saturday) asking if our order(s) were all on the truck for delivery and they were suppose to deliver on friday night and never did however they did deliver saturday night at around 8:00 - 8:30 pm after they unloaded and assembled the new furniture we asked them where the mattresses we ordered were and they told us they weren't on the truck and it wasn't on their list for delivery and they showed us their list and it showed just the living room furniture and no matresses and now we've been calling american freight and we paid the $125 delivery fee one time for the living room furniture plus mattresses and now they are demanding we pay another $125 for them to deliver 2 mattresses when it was their screw up on their end and we shouldn't have to pay another $125 when it was their mistake for not placing the mattresses on the same truck as my mothers furniture order.

American Freight: Furniture, Mattress, and Appliance Response • Mar 14, 2018

This customer was delivered free the end of last week. Our apologies for this inconvenience!

Customer Response • Mar 14, 2018

I reviewed the response made by the business in reference to complaint ID, and find the resolution is satisfactory to me.

Called before I visited store was informed by Steve that company does same day delivery. Went to store on 03/03/2018. Purchased a dining room table, coffee table, 2 end tables, and a sofa and love seat that cost about $1,600. Was informed that they will deliver items on that day but they did not give us an exact time per their protocol. The items ended up never being delivered on Saturday 03/03/2018. My husband *** called and Steve offered a $100 store credit because he forgot to put us on the delivery list. The next day on 03/04, we used the credit and purchased a 5 piece King bedroom set for $960. The items ended up being delivered at 9:30PM that night. I am currently 7 months pregnant but I helped my husband put the bed together and upon building the bed we realized they had delivered a queen bed frame. We had to take the bed apart and sleep on the floor for the night. The next morning my husband called Steve again and he informed us it was a mistake and he was going to have someone pick up the queen bed frame on 03/05 and deliver the right bed frame. As of 03/06/2018 we have not received our King size bed frame that we paid an additional $200 for. This is the worst customer service I have ever received.

American Freight: Furniture, Mattress, and Appliance Response • Mar 14, 2018

Customer has been replaced with the kind bed set. Customer has received 2 store credit of $100 ea...one has been used. We apologized for this inconvenience!

Customer Response • Mar 14, 2018

As I stated in the original message I used the $100 store credit to purchase the 5 piece bedroom set which took 5 whole days to be delivered when I paid for same day delivery. I didn’t get refunded the delivery charge or anything. This response was extremely unprofessional like the service I received from the store. I do not wanna store credit because I plan to never spend my hard earned money at this business ever again. I would like a refund of some of my money actually.

American Freight: Furniture, Mattress, and Appliance Response • Mar 16, 2018

American Freight can certainly do that.......if this customer wishes to bring in her credit cart we will be happy to put $100 back on her credit card.

we ordered mattresses with my mom's furniture order. my mom ordered new living room furniture and I ordered 2 twin matresses and although we did seperate orders we had asked american freight since me and my mom live next door to each other in the same trailer park to put my matress order on the same truck as my mothers furniture order. we called american frieght several times for 3 days since last thursday. (thursday, friday, and saturday) asking if our order(s) were all on the truck for delivery and they were suppose to deliver on friday night and never did however they did deliver saturday night at around 8:00 - 8:30 pm after they unloaded and assembled the new furniture we asked them where the mattresses we ordered were and they told us they weren't on the truck and it wasn't on their list for delivery and they showed us their list and it showed just the living room furniture and no matresses and now we've been calling american freight and we paid the $125 delivery fee one time for the living room furniture plus mattresses and now they are demanding we pay another $125 for them to deliver 2 mattresses when it was their screw up on their end and we shouldn't have to pay another $125 when it was their mistake for not placing the mattresses on the same truck as my mothers furniture order.

American Freight: Furniture, Mattress, and Appliance Response • Mar 14, 2018

This customer was delivered free the end of last week. Our apologies for this inconvenience!

Customer Response • Mar 14, 2018

I reviewed the response made by the business in reference to complaint ID, and find the resolution is satisfactory to me.

I purchased a bedroom set last summer. I paid in full at the time of purchase. I still haven't received my headboard and footboard. When I go in in person they say they will makes some calls then ignore me when I call them they don't answer it's been about 7 months. I'm a patient guy but this is ridiculous. I also payed for delivery and tge delivery guys destroyed my wall. Hand rail was almost completely ripped out. It has since been fixed but I took photos.Lafayette Indiana store.

American Freight: Furniture, Mattress, and Appliance Response • Mar 09, 2018

Mr. got delivered yesterday 3/8, he received free delivery. Our apologies for any miss communications. American Freight will tag his account for 15% off his next purchase.

I purchased a bedroom set last summer. I paid in full at the time of purchase. I still haven't received my headboard and footboard. When I go in in person they say they will makes some calls then ignore me when I call them they don't answer it's been about 7 months. I'm a patient guy but this is ridiculous. I also payed for delivery and tge delivery guys destroyed my wall. Hand rail was almost completely ripped out. It has since been fixed but I took photos.Lafayette Indiana store.

American Freight: Furniture, Mattress, and Appliance Response • Mar 09, 2018

Mr. got delivered yesterday 3/8, he received free delivery. Our apologies for any miss communications. American Freight will tag his account for 15% off his next purchase.

We purchased brand new sofa and love seat in early November of 2017 as well as purchased the extended warranty plan. not even a month went by and the recliner on the love seat broke, I called right away and told them what happened and they asked me to send them pictures. I instantly emailed them pictures and they told me it would be a couple weeks and I would have my new piece. I called them in the middle of Dec and was given some excuse that corporate had to approve that it would be a few more weeks so I waited and never heard anything back from the company. I called them again and the manager said I am getting you a new piece it will be in in a couple days. I waited for two weeks to hear back and nothing so I called and got a story oh the wrong piece came in but if you want we can give you another new couch for the same price or I could have the used loveseat off the floor that 100 different other customers have sat in. I said no I paid for the set I want the set and I want new like my warranty covers. I feel that every time I call I get the run around. I always get "the manager is with another customer he will call you right back" to which we never ever hear back! I finally got ahold of the manager he said just be patient a few more days and he would refund a very little bit of money back and get my new piece. well here we are the beginning of March of 2018 and still no furniture or phone calls or anything! I tried to call this afternoon to which I got the reply "he's with a customer he will call you back". No phone call, big surprise! I think that waiting over 3 months is being patient enough, I want results

American Freight: Furniture, Mattress, and Appliance Response • Mar 06, 2018

was taking care of on Sunday 2/4. The customer was waiting on a Haven Motion loveseat that was on backorder. As soon as we got the Haven loveseat back in we called *** with the good news that his loveseat came in, so on 2/4 *** came in with the damaged loveseat and was exchanged for the new Haven loveseat.

Customer Response • Mar 06, 2018

yes they are correct, I did receive my replacement loveseat, after over 3 months and all of a sudden it comes in when I file a complaint with the Revdex.com the day the company receives the complaint and miraclessly it came in on that day? I am glad we finally got our replacement but very disappointed still that it took 3 months and always got the run around. If I wouldn’t have filed this complaint I still probably would not have gotten it when I did, anyway thank you Revdex.com. I would not recommend this company! I just pray we don’t have to use our warranty anymore, we don’t want to go through all this hassel ever again.

We purchased brand new sofa and love seat in early November of 2017 as well as purchased the extended warranty plan. not even a month went by and the recliner on the love seat broke, I called right away and told them what happened and they asked me to send them pictures. I instantly emailed them pictures and they told me it would be a couple weeks and I would have my new piece. I called them in the middle of Dec and was given some excuse that corporate had to approve that it would be a few more weeks so I waited and never heard anything back from the company. I called them again and the manager said I am getting you a new piece it will be in in a couple days. I waited for two weeks to hear back and nothing so I called and got a story oh the wrong piece came in but if you want we can give you another new couch for the same price or I could have the used loveseat off the floor that 100 different other customers have sat in. I said no I paid for the set I want the set and I want new like my warranty covers. I feel that every time I call I get the run around. I always get "the manager is with another customer he will call you right back" to which we never ever hear back! I finally got ahold of the manager he said just be patient a few more days and he would refund a very little bit of money back and get my new piece. well here we are the beginning of March of 2018 and still no furniture or phone calls or anything! I tried to call this afternoon to which I got the reply "he's with a customer he will call you back". No phone call, big surprise! I think that waiting over 3 months is being patient enough, I want results

American Freight: Furniture, Mattress, and Appliance Response • Mar 06, 2018

was taking care of on Sunday 2/4. The customer was waiting on a Haven Motion loveseat that was on backorder. As soon as we got the Haven loveseat back in we called *** with the good news that his loveseat came in, so on 2/4 *** came in with the damaged loveseat and was exchanged for the new Haven loveseat.

Customer Response • Mar 06, 2018

yes they are correct, I did receive my replacement loveseat, after over 3 months and all of a sudden it comes in when I file a complaint with the Revdex.com the day the company receives the complaint and miraclessly it came in on that day? I am glad we finally got our replacement but very disappointed still that it took 3 months and always got the run around. If I wouldn’t have filed this complaint I still probably would not have gotten it when I did, anyway thank you Revdex.com. I would not recommend this company! I just pray we don’t have to use our warranty anymore, we don’t want to go through all this hassel ever again.

I bought a couch and had the ability to take it home that day. I bought a warranty plan that included a protective spray on the couch and the manager suggested we wait a day and pick it up the next day so it would be dry. We do not have the means to transport a couch so we made plans for a friend to help us. We showed up to pick up the couch and after waiting an hour the manager said their system showed they had six couches but didn’t have any in the back and must have sold the couch earlier in the day. He said they didn’t have any of the couches I bought. He found another couch at a different location further away but he would not ship it to me for a discounted rate. I tried calling the regional manager and have not been contacted back. I did not receive a call from them during the day saying they didn’t have any couches in stock. I asked why I didn’t receive a message during the day that they sold my couch and he said “because he just found out they didn’t have anymore.” I want the couch I purchased delivered to me and sprayed with the protection I purchased. Since I was not contacted I want the couch delivered free of charge.

American Freight: Furniture, Mattress, and Appliance Response • Feb 27, 2018

Please send American Freight more information to identify the location you purchased at to help investigate this complaint

Customer Response • Feb 27, 2018

I still don’t have a couch that I pqid for. It is the location on Roberts Rd. I want additional confirmation that the couch will be treated with the protection spray that I paid for them to do.

American Freight: Furniture, Mattress, and Appliance Response • Mar 02, 2018

This customer received his sectional two days ago and received free delivery.

I bought a couch and had the ability to take it home that day. I bought a warranty plan that included a protective spray on the couch and the manager suggested we wait a day and pick it up the next day so it would be dry. We do not have the means to transport a couch so we made plans for a friend to help us. We showed up to pick up the couch and after waiting an hour the manager said their system showed they had six couches but didn’t have any in the back and must have sold the couch earlier in the day. He said they didn’t have any of the couches I bought. He found another couch at a different location further away but he would not ship it to me for a discounted rate. I tried calling the regional manager and have not been contacted back. I did not receive a call from them during the day saying they didn’t have any couches in stock. I asked why I didn’t receive a message during the day that they sold my couch and he said “because he just found out they didn’t have anymore.” I want the couch I purchased delivered to me and sprayed with the protection I purchased. Since I was not contacted I want the couch delivered free of charge.

American Freight: Furniture, Mattress, and Appliance Response • Feb 27, 2018

Please send American Freight more information to identify the location you purchased at to help investigate this complaint

Customer Response • Feb 27, 2018

I still don’t have a couch that I pqid for. It is the location on Roberts Rd. I want additional confirmation that the couch will be treated with the protection spray that I paid for them to do.

American Freight: Furniture, Mattress, and Appliance Response • Mar 02, 2018

This customer received his sectional two days ago and received free delivery.

Around March/April of 2017 my husband and I purchased a living room set from American Frieght. We also purchase insurance during the time of purchase. The sales person explained to us that if any damage was to occur to the sofas, we would be able to replace either one. Damage did occur to both sofas and about a month ago my husband and I went into to store and Spoke to the manager who said for me to send pictures of the damage goods and he would forward them to the Furnitures manufacture. Needless to say that we did that and it’s been over a month now and no one has contacted us about the matter. My husband and I went back to the store, also called the store including corporate. They seem to be ignoring us and basically not treating us as customers. That is extremely bad for business because not only will we not purchase anything from them anymore, I will not refer anyone to their store which I did few weeks ago when a co worker asked me where she could go purchase quality furniture for her first apartment. American Frieght does not treat their customers with respect or acknowledgement. We just want the damage goods replaced or the insurance money back. Very Shameful!

American Freight: Furniture, Mattress, and Appliance Response • Mar 05, 2018

Ms. was upgraded to a more expensive set at no cost to her. She was scheduled for pick up today but rescheduled due to the weather. We apologize for any miss communications.

Customer Response • Mar 05, 2018

I reviewed the response made by the business in reference to complaint ID, and find the resolution is satisfactory to me.

Thank you for taking care of my issue. I am 7 months pregnant and this situation was stressful. I’m not sure I’ll purchase anything else from American Freight or refer them to anyone moving forward. If the insurance is only for cleaning the couches then please educate your associates about what it will cover specifically. Or else you will face this same problem with another customer.

Around March/April of 2017 my husband and I purchased a living room set from American Frieght. We also purchase insurance during the time of purchase. The sales person explained to us that if any damage was to occur to the sofas, we would be able to replace either one. Damage did occur to both sofas and about a month ago my husband and I went into to store and Spoke to the manager who said for me to send pictures of the damage goods and he would forward them to the Furnitures manufacture. Needless to say that we did that and it’s been over a month now and no one has contacted us about the matter. My husband and I went back to the store, also called the store including corporate. They seem to be ignoring us and basically not treating us as customers. That is extremely bad for business because not only will we not purchase anything from them anymore, I will not refer anyone to their store which I did few weeks ago when a co worker asked me where she could go purchase quality furniture for her first apartment. American Frieght does not treat their customers with respect or acknowledgement. We just want the damage goods replaced or the insurance money back. Very Shameful!

American Freight: Furniture, Mattress, and Appliance Response • Mar 05, 2018

Ms. was upgraded to a more expensive set at no cost to her. She was scheduled for pick up today but rescheduled due to the weather. We apologize for any miss communications.

Customer Response • Mar 05, 2018

I reviewed the response made by the business in reference to complaint ID, and find the resolution is satisfactory to me.

Thank you for taking care of my issue. I am 7 months pregnant and this situation was stressful. I’m not sure I’ll purchase anything else from American Freight or refer them to anyone moving forward. If the insurance is only for cleaning the couches then please educate your associates about what it will cover specifically. Or else you will face this same problem with another customer.

The employeesecond whom work in this store are rude especially when you items are paid off and awaiting delivery. I was told that my furniture would be delivered on storeaturday but was never given a call to confirm a time. When called we were told that it could be anytime Saturday. And they hung up this is a joke and unexceptable!!!

I would steer clear of this business. I purchased a sectional from this store, I was happy with it until I realized the seams were coming apart and a spring broke loose in a cushion. The manager was great and immediately walked me through the steps to getting a new one. They assured me that the warranty was untouched, I asked if I should purchase another warranty so we were covered, they told me this was a manufacturer defect so I was fine and the warranty was still in place. Unfortunately, the same thing happened to the replacement. I sent pictures and said if we use the warranty that would be fine but now they tell me the warranty is no longer good and I am stuck with a busted sectional unless I would like to purchase another. I do not have the money to just buy another sectional, I spent about 1300 on this and the ottoman just to have a piece of junk falling apart. Do yourself a favor and go to another store, save yourself the headache

I would steer clear of this business. I purchased a sectional from this store, I was happy with it until I realized the seams were coming apart and a spring broke loose in a cushion. The manager was great and immediately walked me through the steps to getting a new one. They assured me that the warranty was untouched, I asked if I should purchase another warranty so we were covered, they told me this was a manufacturer defect so I was fine and the warranty was still in place. Unfortunately, the same thing happened to the replacement. I sent pictures and said if we use the warranty that would be fine but now they tell me the warranty is no longer good and I am stuck with a busted sectional unless I would like to purchase another. I do not have the money to just buy another sectional, I spent about 1300 on this and the ottoman just to have a piece of junk falling apart. Do yourself a favor and go to another store, save yourself the headache

The employeesecond whom work in this store are rude especially when you items are paid off and awaiting delivery. I was told that my furniture would be delivered on storeaturday but was never given a call to confirm a time. When called we were told that it could be anytime Saturday. And they hung up this is a joke and unexceptable!!!

Purchased mattress roughly 5 years ago, it came with a 10 year warranty. Turned into the company in November 2017 asking for a replacement, they drug it out and ignored me so I stopped by the store to find out what was going on in January 2018. They approved replacement, but then told me they don't have it in stock and it will be in stock in roughly 7-10 days, called them on the 10th day and they said another week. Waited another week and called again and they made more excuses, They are also telling me I have to pay for removal of old mattress and delivery of new one. The guy I talked to today was very rude and yelled at me, stated" I was pissing him off" and hung up on me after I after a question about how can he sell that mattress if they don't have it in stock. They are very rude and at this point I want my money back to purchase a mattress at another company.

American Freight: Furniture, Mattress, and Appliance Response • Feb 23, 2018

She is waiting for a new legend King to come into stock so we can exchange it. We apologize for the manufacturers backorder and its inconvenience!

Customer Response • Mar 05, 2018

I want the company to replace with a different mattress of the same type ( pillow top) without me paying anymore money or refund my money. I have been unable to sleep in my bed for 4 months waiting for them! This is rediculous! I also want pick up of old mattress and delivery of new one free of charge for having to wait so long.

Complaint: ***

Regards

American Freight: Furniture, Mattress, and Appliance Response • Mar 20, 2018

In a warranty claim such as this....customer is replaced with the same design and warranty claims do have free delivery. We will be happy to replace this mattress with another design that is the same monies on her receipt. Any price difference would be paid by the customer.

Purchased mattress roughly 5 years ago, it came with a 10 year warranty. Turned into the company in November 2017 asking for a replacement, they drug it out and ignored me so I stopped by the store to find out what was going on in January 2018. They approved replacement, but then told me they don't have it in stock and it will be in stock in roughly 7-10 days, called them on the 10th day and they said another week. Waited another week and called again and they made more excuses, They are also telling me I have to pay for removal of old mattress and delivery of new one. The guy I talked to today was very rude and yelled at me, stated" I was pissing him off" and hung up on me after I after a question about how can he sell that mattress if they don't have it in stock. They are very rude and at this point I want my money back to purchase a mattress at another company.

American Freight: Furniture, Mattress, and Appliance Response • Feb 23, 2018

She is waiting for a new legend King to come into stock so we can exchange it. We apologize for the manufacturers backorder and its inconvenience!

Customer Response • Mar 05, 2018

I want the company to replace with a different mattress of the same type ( pillow top) without me paying anymore money or refund my money. I have been unable to sleep in my bed for 4 months waiting for them! This is rediculous! I also want pick up of old mattress and delivery of new one free of charge for having to wait so long.

Complaint: ***

Regards

American Freight: Furniture, Mattress, and Appliance Response • Mar 20, 2018

In a warranty claim such as this....customer is replaced with the same design and warranty claims do have free delivery. We will be happy to replace this mattress with another design that is the same monies on her receipt. Any price difference would be paid by the customer.

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Address: 680 Sunbury Rd, Delaware, Ohio, United States, 43015-9555

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+1 (740) 530-4556
+1 (740) 363-8127

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