American Airlines

A phone call was made to the passenger under case [redacted] and the policy was explained and upheld.

Complaint: [redacted]
I am rejecting this response because: There was no resolution to this matter.  American Airlines refuses to refund to the financial, physical, and emotional loss due to their gross negligence on the airline,...

the airline's pilot, airlines employee's staffing the airport, and the airline's mechanical repair team.  That plane should have never been allowed to taxi out to the runway, leave us stranded with no air or proper ventilation, refuse to allow us off the plane when we arrived back at the gate and there was no storm at all before the flight took off, and after the flight went back to the gate.  There is no logical explanation for refusing to give me my luggage, which my seizure and other medication was in because the luggage because it was supposed to be a rather short flight.  I suffered a seizure, a panic attack in a corner of the airport laying on the floor like a homeless person, and was unable to move to get help. I was denied food for over 14 hours, which my body desperately has to have due to diabetes.  There is no logical explanation for the American airline baggage claim supervisor to come out and attack us by cursing and telling us to get away, that he did not give a damn about the luggage he had better things to do like go home to his family!No this issue has not been resolved and I will continue till I do receive one
Regards,
[redacted]

Complaint: [redacted]
I am...

rejecting this response because:I spent hours trying to get in touch with American Airlines on all my multiple complaints. Besides it taking them months to respond, their service just plain stinks. What American tried to finally respond too was too little too late.
Regards,
[redacted]

Passenger was contacted under case [redacted] on March 6, 2018.  Please see attached.

Complaint: [redacted]
I am rejecting this response because: They never reached out to me or resolved this issues.  I only received a refund for the $150 that I paid for hanging flights. None of the other stuff has been resolved or...

even attempted to try and meet me even half way. 
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because: no response has been provided nor has the airline done anything to make me whole for the inconvenience nor changed their policies to prevent this from occurring in the future.
Regards,
[redacted]

Passenger was contacted under case #[redacted] resolution offered and policy explained.

Passenger has been contacted under case number [redacted] on April 5, 2018. See attached.

Passenger has been contacted under case [redacted] and a resolution has been met.

Complaint: [redacted]
I am rejecting this response because:
First of all, I applaud such prompt response to my complaint. My complaint was in May 2016. I would like to remind you it is 2018 now. Secondly I would like to confirm you actually know what the complaint was. I was attending my grandmothers funeral, I bought my ticket from the counter at the airport for travel the same day and paid a premium for it as my grandmother had just died, only to find out that you sold me an overbooked flight... yes the sae day and for a funeral...no problems, this is gonna go on social media now... complaint in 2016, response in 2018,,,,  why would I expect any less from you
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because: I contacted American Airlines AAdvantage® Corporate Security department by sending an email on 01/11/2017. But I have never received a respond.
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because:American Airlines is hiding behind their conveniently manipulated timeline that fit their inconvenient and customer second fine print....

Their tickets reference a 10 minute that means absolutely nothing. And if you get their 17 minutes early their gate attendants just annotate different timelines to fit their narrative and cover their as. They also take notes o try and point blame at their consumers. 21st century customer service I guess. The biggest airline in the country better be “too big to fail” or they’ll fall due to consumers having a choice in the matter. 
Regards,
[redacted]

Complaint[redacted]
I am rejecting this response because:It is not true. AA never responded to me. 
Regards,
[redacted]

Passenger was contacted under case [redacted] by phone and policy was explained and upheld.

Complaint: [redacted]
I am rejecting this response because: The refund was not given to me and I never received a call.
Regards,
[redacted]

Complaint: [redacted]
I am...

rejecting this response because: American Airlines provided an automated response which has not addressed my concerns and issues. Their message states that they have "responded accordingly" which I believe is only according to their interest. I have see or receive any such response and their message provides no actual response. There response 
Regards,
[redacted]

Passenger was contacted in case [redacted] and a resolution was offered.

Passenger's correspondence was forwarded to AA Vacations for handling. Records show that AA Vacations responded to passenger under case [redacted] and offered resolution.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Thanks for the response! AA agreed to refund the balance between the initial flight they cancelled and the new ticket I had...

to purchase. Sent from my iPhone
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because: This is a good start, American airlines is offering me 20000 points on my account but that doesn't include my wife who had to sit in the same row with the man that caused this issue. That alone doesn't satisfy us as a whole. My wife if anything should be given some sort of compensation as well. I expect that if American airlines really wants to satisfy my wife and I they need to compensate both of us. 
Regards,
[redacted]