American Airlines

Passenger has been contacted under case number [redacted] on January 13, See attached

Complaint: [redacted] I am rejecting this response because: This is a good start, American airlines is offering me points on my account but that doesn't include my wife who had to sit in the same row with the man that caused this issueThat alone doesn't satisfy us as a wholeMy wife if anything should be given some sort of compensation as wellI expect that if American airlines really wants to satisfy my wife and I they need to compensate both of us Regards, [redacted]

Passenger has been contacted under case [redacted] and explanation has been provided

Complaint: [redacted] I am rejecting this response because American Airlines failed to resolve my issue, and now years later are attempting to close the complaint without resolutionThey declined to accept responsibility for terrible customer service and rejected my request for a partial refund Regards, [redacted] ***

Complaint: [redacted] I am rejecting this response because: I definitely was not contacted and a resolution was definitely not metI had asked for a refund on several occasions and American Airlines chose to ignore my emails [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me With regards to complaint [redacted] Today I have checked with my bank and can confirm that I have received a full refund of the extra fare paid, I am now satisfied with the outcome and as far as I am concerned the matter is closed Regards, [redacted]

Complaint: [redacted] I am rejecting this response because: When I recently spoke with the American Airlines representative, he made promises of issuing vouchers for the horrible experience we endured during our Hawaiian vacationIt is his responsibility to know what remedies he can offer to customers to resolve the situation before promising something he cannot deliverThe representative contacted me more than two year after the event and it was not as fresh in my mind and expected me to remember all the details as if it had just happened yesterdaySince this experience I have endured multiple other issues with American Airlines that have not been addressed or resolvedThere seems to be a pattern of not taking care of customers Regards, [redacted]

Passenger was contacted in case [redacted] and a resolution was offered

Complaint: [redacted] I am rejecting this response because: II have not recived a refund for anything No one has helped meWhy are they ignoring me? Regards, [redacted]

Passenger has been contacted under case number [redacted] on January 3, See attached

Complaint: [redacted] I am rejecting this response because:You ignored me for years, refused to do anything to rectify the situation, and then claimed to have responded Regards, [redacted]

Passenger was contacted under case [redacted] and [redacted] on February and February 12, Please see attached

Passenger has been contacted under case [redacted] on February 7, See attached

Passenger has been contacted under case number [redacted] on June 22, See attached

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me I wanted you to know that American Airlines has contacted meThey gave me A $voucher and are going to pay for mycar rental.Thank You [redacted] Regards, Ann Marie Prince

Complaint: [redacted] I am rejecting this response because: they didnt solve my complaint Regards, [redacted] ***

Complaint: [redacted] I am rejecting this response because:I received no correspondence or rectification of my issue from American AirlinesIt appears that they would like to close the issue with no action and no correspondenceThat is not acceptable Regards, [redacted]

Complaint: [redacted] I am rejecting this response because: It has taken years for them to respond nothingJust an automated response that leaves things just as they wereI would like them to go over my evidence again and re-consider providing compensation for over 10K of stolen things combined with medical expenses Regards, [redacted]

A response under case numbe [redacted] was sent to the customer on January 9, See attached

Passenger has been contacted under case number [redacted] on December 6, See attached