Aim Properties

The repairs have been addressed and are currently being worked on at this time. Per our vendor they work should be completed by the end of this week. The tenant has not vacated the unit therefore we cannot refund any deposits to the tenant. Once the tenant does vacate we will evaluate for damages...

and then refund the deposit accordingly [redacted]

Per our records there was only one drywall repair which was addressed and fixed this was from a roof leak which we fixed immediately after hours in June of 2016. We did have to send a second vendor to address the drywall due to issues arising from the tenant’s conflict in scheduling with the first...

vendor that was sent. I viewed the repairs and the paint did match the areas that were painted. In regards to the water bill, I am not sure how there was a spike in the water bill since the vendor did get a call from the tenant and he went out that night and addressed the items immediately.  We were never presented with any issues concerning a water bill that was in regards to this leak and per our vendor he had fixed the water line to the A/C that same night and it was no longer leaking. As far as the close out charges that were charged to the tenant they were charged based on move out instructions that were signed by tenant. We also did a preliminary walk through as requested by the tenant and gave her the opportunity to go back and address the items that were not completed correctly.  After she returned the keys we went back to the property to view the items that needed to be addressed and nothing that we asked to be done had been addressed. The tenant was charged for a cleaning fee due to walls being dirty with black marks, the stove being dirty, the fridge being dirty inside/underneath/on top, the trim was dirty, the outlets were dirty, the floors were not swept/mopped completely, cabinets had hair/nails/spilt items in them, window ledges were dirty, blinds were full of dust, the dishwasher had been left with crusted dish soap inside the door that had to be removed, the tubs and showers were black from buildup of dirt/grime and soap sm, the shower door had stains, and the sinks toilets were not cleaned thoroughly.  The tenant was charged for a yard fee due to the fact per the lease she is to maintain the yard which includes weeding, mowing raking, pruning, cleaning up trash and leaves etc. none of the items were done. There were cigarette butts, leaves, trash, untrimmed landscaping etc. in the yard which is what she was charged for. There were also three additional charges one for a paint touch up because she used the wrong type of paint on the walls (semi-gloss on flat),  a unpaid trash bill, and for a garage door opener because per the lease she signed she was given two and she only turned in one. We did refund the tenant the remaining deposit after the items were addressed which was the amount of $636.11. Which we feel based on our lease and move out instructions that this was a fair reimbursement.  Below are the actual charges: 250.00 cleaning Fee 161.23 yard cleaning 85.24 Paint touch up 85.75 Garage door remote 226.67 unpaid trash bills