Affordable Movers

Revdex.com: At this time, I have not been contacted by Affordable Movers regarding complaint ID [redacted] Regards, [redacted]

I found them on the internet Here is their website and phone number along with the contract information Thank you, [redacted] [redacted] [redacted] Thank you for contacting Affordable Movers! We welcome the opportunity to earn your business and look forward to speaking with you soon!Important Facts about Affordable Movers -> AFFORDABLE IS NOT A BROKER!! We are a privately owned full service interstate moving company operating with OUR OWN TRUCKS and EMPLOYEESAFFORDABLE is committed to providing excellent service to our customers and continue to strive to be the BEST IN THE INDUSTRYAFFORDABLE PERFORMS EVERY JOB 100% FROM START TO FINISH to ensuring quality controlAFFORDABLE IS A FULLY LICENSED, INSURED and REGISTERED moving carrier with the [redacted] *** [redacted] AFFORDABLE IS PROVEN to provide excellence in quality moving services to THOUSANDS of customers and OVER moves EVERY MONTH Your Moving Advisor will be in contact with you shortly to discuss the details of your upcoming movePlease feel free to contact us direct at [redacted] or learn more about us by visiting us online at [redacted] [redacted] We look forward to speaking with you soon and earning business WE ARE THE ACTUAL MOVING COMPANY -> WE ARE NOT BROKERS!Our Trucks Our Team Means Excellence Delivered To YOUInterstate | Residential | Commercial | FreightDear [redacted] Thank you for contacting Affordable Movers! We welcome the opportunity to earn your business and look forward to speaking with you soon!Important Facts about Affordable Movers ->AFFORDABLE IS NOT A BROKER!! We are a privately owned full service interstate moving company operating with OUR OWN TRUCKS and EMPLOYEESAFFORDABLE is committed to providing excellent service to our customers and continue to strive to be the BEST IN THE INDUSTRYAFFORDABLE PERFORMS EVERY JOB 100% FROM START TO FINISH to ensuring quality controlAFFORDABLE IS A FULLY LICENSED, INSURED and REGISTERED moving carrier with the D [redacted] (DO [redacted] AFFORDABLE IS PROVEN to provide excellence in quality moving services to THOUSANDS of customers andOVER moves EVERY MONTHYour Moving Advisor will be in contact with you shortly to discuss the details of your upcoming movePlease feel free to contact us direct at 877-536-or learn more about us by visiting us online at [redacted] We look forward to speaking with you soon and earning businessWE ARE THE ACTUAL MOVING COMPANY -> WE ARE NOT BROKERS!Our Trucks Our Team Means Excellence Delivered To YOUInterstate | Residential | Commercial | Freight Affordable Movers Lippert Rd Ne Canton OH Phone: 877-536- ExtFax : 877-644- http://www.affordable-mover.com US DOT: ICC MC: Branches in: FL, GA, SC, NJ, OH, VABinding Estimate Cost for ServiceOrigin AddressDestination AddressLiz Friedman Saddlebrook Ct Myrtle Beach, SC Phone: Phone1: SteveFax: [email protected] FriedmanSpringside Dr Myrtle Beach, SC 29588Phone: Phone1: [email protected] No: AMPiDate: 10/31/Customer Rep:BobRep Email:[email protected] Type:Local Move, milesCreated on:10/25/Estimated Service Quote Men, hrs, $hrs$1050.00Travel Time:$175.00Convenience Fee$20.00Binding Estimated Total Cost$1245.00Customer Payment:$400.00Company Terms & ConditionsService Summary: Working / Labor Time start when our Professional Movers arrive to your pilocation, loading your shipment, drive to destination, unload and organizing your home(Loading, driving, and unloading)Customer is fully responsible to pay for the actual working hours as well as the Travel Time fee back to the officeThe Above Binding Hourly Rate Quote Includes The Following: ü Tolls, Gas, Mileage and Taxesü Special Moving Blankets to Wrap and Protect Your Furnitureü Basic Disassembling and Assembling of Basic Furniture (if needed)ü Long Carry, Stairs or any Additional Stops (if needed)ü Standard Valuation Protection at the Rate of $/ lbsü No Charge for - One Month of Storage (Must be mentioned PRIOR to booking)This Is A Full Door To Door Service Move! Please read the following requirements & regulations to ensure a smooth and worry free moveRESCHEDULE / CANCEL OF SERVICE: Rescheduling your move date must be submitted in writing by the customer at least three (3) business days prior to service date, in order for the deposit to be refundable and to avoid a rescheduling fee of $All cancellations for services made by customer less than three (3) business days prior to service date (including onsite service cancellation made by customer) do to unforeseen circumstances, or any additional services added to the account such as packing services, additional items to be moved, overnight service, storage services or packing materials usage, that are not included in the initial Estimate Cost For Service that was signed and approved by customer, the customer is fully responsible and will be charged the entire total Estimate Cost For Service given prior to service dateTERMS OF PAYMENTS: Upon booking your reservation, a deposit of 30% is required; the remaining balance must be paid in full upon arrival of delivery (before unloading your shipment) by CASH, CREDIT CARD or POSTAL MONEY ORDER onlyIf moving into carrier's storage facility first, the remaining balance must be paid at time of pick-upIf packing services is performed on a date prior to loading day, the packing service total cost must be paid at time of packingPACKING YOUR GOODS: All Customers are responsible to pack all boxes and fragile items (glass, mirror, marble, and electronics) unless noted differently on this Estimate Cost for Service (via ?Your Estimate Cost for Service No.? email)For health and sanitary reasons all mattress', box springs, and futon pads must be properly protected in Mattress box or plastic coverPersonal effects in plastic bags are not allowed in the truckNote: Packing supplies are not included in the transportation cost and will be charged if requiredABBREVIATIONS: Articles listed as follows: Articles listed as CP = Carrier Packed; PBO = Packed By Owner; PO = fragile item to be wrapped with Pads Only per customerCERTIFICATE OF INSURANCE: Some buildings require a certificate of insurance from the moverPlease check with your building management at both current and new locations regarding their requirementsPlease notify your Relocation Specialist and we will be glad to assist youNote: A fee may apply depending on building requirementsPARKING RESTRICTIONS: All customers must confirm parking restrictions with the building management or local police department at both current and new locations to avoid parking violationsEspecially on hourly charges, if the truck is not parked close enough (feet or less from your home door) additional labor charges will added to the original agreementFURNITURE TRANSPORTATION: Our Company requires that all drawers must be emptied prior to the day of moveFurniture with full drawers will not be transported due to high risk of damage to the actual furniture, premises walls and floorsUTILITIES / APPLIANCES: Make sure that all of your utilities and appliances will be turned off and disassembled from electric, gas and water connections prior to the day of your moveWe do not disassemble or reassemble any utilities or appliances at both current and new locations on the day of your move-out or move-inGENERAL WAIVERS OF LIABILITY: Carrier hereby states and shipper acknowledges that carrier is not liable for the following items or conditions in a shipment, where allowed by law: pressed wood furniture, file cabinets and their contents when they have not been emptied by shipper, mechanical conditions of electronics, electrical or plumbing connections, any further damage to any item that is already broken or has otherwise lost the integrity of strength from existing damage at time of pick upIn addition, you are not able to give to us to carry and we accept no liability whatsoever for firearms, jewelry, cash, bank notes, any financial instruments, hazardous materials, liquidsESTIMATED TIME OF ARRIVAL TO YOUR PICKUP LOCATION: All Estimated time of arrivals are subject to change depending on many industries factors such as traffic, weather conditions, unforeseen mechanical problems or unexpected services to be rendered with orders scheduled before you (mostly applies on second, third or fourth shifts)Note: we will not discount any account due to any delays listed aboveWe will keep the customer informed verbally on the move date with a new / revised ETA (Estimated Time of Arrival) depending on our scheduleESTIMATE COST FOR SERVICE: Contract for all services is based on this Estimate Cost for ServiceAll additional services added to the account by customer on move day such as packing labor, additional items to be moved, overnight service, storage services or packing materials usage will be charged and reflected on the Bill Of LadingWAIVER OF INVENTORY: Local moving regulations require a moving company to perform a written inventory listing all items and their conditions at time of moveThe making of inventory logs requires additional labor time and it is charged directly to the customerYou, the customer, may waive the written inventory due to fact you have exclusive truck for your moveBy signing this Estimate Cost for Service, you hereby agree that you are waiving your right for a written inventory for your moveNote: waiving your right for inventory is not an option when storing your goods with usSHIPMENT VALUATION AND INSURANCE: Carrier Basic Liability of $per pound per article at no chargeIf any article is lost, destroyed or damaged while in your mover?s custody, your mover?s liability is limited to the actual weight of the lost, destroyed or damaged article multiplied by $cent per pound per articleThis is the basic liability level and is provided to you at no chargeIt is considerably less than the average value of household goodsNote: A full value protection coverage is available for additional cost at customer's request (cannot be purchased on move day)CLAIM FILING PROCEDURE: At any time if you feel that you have been over charged or charged for services that you didn't receive, or if you simply need to advise us of the service provided to you by our sales, storage or delivery departments, please contact our Customer Service department toll free at 1-800-675-to file a complaintOnce your move is complete, you may realize that some of your goods are damaged or missingIf that is the case you may contact our Claims Processing company at www.MovingClaims.net or Mail your inquiry to P.OBox 630686, Miami, FL 33163, to file your claimWhen entering our site please click on ?Filling a Claim? tab to start your claim process by providing vital information about your move and the reason you are filling a claimPlease have your full name as it appears on the Bill Of Lading, the name and the information of your carrier, carrier job number/ order/ confirmation number, your email address and a phone number where we can contact youAn email confirmation with your claim number will be sent to you to confirm that your claim has entered our systemMake sure to check your junk or spam folders for our email confirmationIf you need to contact us via phone, please have your full name (as it appears on the form you filled online), and your claim number readyBy placing a deposit with Affordable Movers, I am agreeing to the Terms & Conditions above.List of Items/Volume Amount (cu.ft./lbs) to be MovedQtyItemsQtyItemsQtyItemsPacking Supplies Price List if needed (not including labor cost)QtyMaterialUnitPrice Box Large Box Medium Box Small Box Wardrobe Bubble Wrap Per Foot QtyMaterialUnitPrice Cardboard Crate - Large Cardboard Crate - Medium Cardboard Crate - Small Mattress Cover Mirror Box Standard QtyMaterialUnitPrice Shrink Wrap Per Item Sofa Cover Tape Per Roll Tv Box - Large Tv Box - Medium Tv Box - Small Affordable Movers Lippert Rd Ne Canton OH Phone: 877-536- ExtFax : 877-644- http://www.affordable-mover.com US DOT: ICC MC: Branches in: FL, GA, SC, NJ, OH, VABinding Estimate Cost for ServiceOrigin AddressDestination AddressLiz Friedman Saddlebrook Ct Myrtle Beach, SC Phone: Phone1: SteveFax: [email protected] FriedmanSpringside Dr Myrtle Beach, SC 29588Phone: Phone1: [email protected] No: AMPiDate: 10/31/Customer Rep:BobRep Email:[email protected] Type:Local Move, milesCreated on:10/25/Estimated Service Quote Men, hrs, $hrs$1050.00Travel Time:$175.00Convenience Fee$20.00Binding Estimated Total Cost$1245.00Customer Payment:$400.00Company Terms & ConditionsService Summary: Working / Labor Time start when our Professional Movers arrive to your pilocation, loading your shipment, drive to destination, unload and organizing your home(Loading, driving, and unloading)Customer is fully responsible to pay for the actual working hours as well as the Travel Time fee back to the officeThe Above Binding Hourly Rate Quote Includes The Following: ü Tolls, Gas, Mileage and Taxesü Special Moving Blankets to Wrap and Protect Your Furnitureü Basic Disassembling and Assembling of Basic Furniture (if needed)ü Long Carry, Stairs or any Additional Stops (if needed)ü Standard Valuation Protection at the Rate of $/ lbsü No Charge for - One Month of Storage (Must be mentioned PRIOR to booking)This Is A Full Door To Door Service Move! Please read the following requirements & regulations to ensure a smooth and worry free moveRESCHEDULE / CANCEL OF SERVICE: Rescheduling your move date must be submitted in writing by the customer at least three (3) business days prior to service date, in order for the deposit to be refundable and to avoid a rescheduling fee of $All cancellations for services made by customer less than three (3) business days prior to service date (including onsite service cancellation made by customer) do to unforeseen circumstances, or any additional services added to the account such as packing services, additional items to be moved, overnight service, storage services or packing materials usage, that are not included in the initial Estimate Cost For Service that was signed and approved by customer, the customer is fully responsible and will be charged the entire total Estimate Cost For Service given prior to service dateTERMS OF PAYMENTS: Upon booking your reservation, a deposit of 30% is required; the remaining balance must be paid in full upon arrival of delivery (before unloading your shipment) by CASH, CREDIT CARD or POSTAL MONEY ORDER onlyIf moving into carrier's storage facility first, the remaining balance must be paid at time of pick-upIf packing services is performed on a date prior to loading day, the packing service total cost must be paid at time of packingPACKING YOUR GOODS: All Customers are responsible to pack all boxes and fragile items (glass, mirror, marble, and electronics) unless noted differently on this Estimate Cost for Service (via ?Your Estimate Cost for Service No.? email)For health and sanitary reasons all mattress', box springs, and futon pads must be properly protected in Mattress box or plastic coverPersonal effects in plastic bags are not allowed in the truckNote: Packing supplies are not included in the transportation cost and will be charged if requiredABBREVIATIONS: Articles listed as follows: Articles listed as CP = Carrier Packed; PBO = Packed By Owner; PO = fragile item to be wrapped with Pads Only per customerCERTIFICATE OF INSURANCE: Some buildings require a certificate of insurance from the moverPlease check with your building management at both current and new locations regarding their requirementsPlease notify your Relocation Specialist and we will be glad to assist youNote: A fee may apply depending on building requirementsPARKING RESTRICTIONS: All customers must confirm parking restrictions with the building management or local police department at both current and new locations to avoid parking violationsEspecially on hourly charges, if the truck is not parked close enough (feet or less from your home door) additional labor charges will added to the original agreementFURNITURE TRANSPORTATION: Our Company requires that all drawers must be emptied prior to the day of moveFurniture with full drawers will not be transported due to high risk of damage to the actual furniture, premises walls and floorsUTILITIES / APPLIANCES: Make sure that all of your utilities and appliances will be turned off and disassembled from electric, gas and water connections prior to the day of your moveWe do not disassemble or reassemble any utilities or appliances at both current and new locations on the day of your move-out or move-inGENERAL WAIVERS OF LIABILITY: Carrier hereby states and shipper acknowledges that carrier is not liable for the following items or conditions in a shipment, where allowed by law: pressed wood furniture, file cabinets and their contents when they have not been emptied by shipper, mechanical conditions of electronics, electrical or plumbing connections, any further damage to any item that is already broken or has otherwise lost the integrity of strength from existing damage at time of pick upIn addition, you are not able to give to us to carry and we accept no liability whatsoever for firearms, jewelry, cash, bank notes, any financial instruments, hazardous materials, liquidsESTIMATED TIME OF ARRIVAL TO YOUR PICKUP LOCATION: All Estimated time of arrivals are subject to change depending on many industries factors such as traffic, weather conditions, unforeseen mechanical problems or unexpected services to be rendered with orders scheduled before you (mostly applies on second, third or fourth shifts)Note: we will not discount any account due to any delays listed aboveWe will keep the customer informed verbally on the move date with a new / revised ETA (Estimated Time of Arrival) depending on our scheduleESTIMATE COST FOR SERVICE: Contract for all services is based on this Estimate Cost for ServiceAll additional services added to the account by customer on move day such as packing labor, additional items to be moved, overnight service, storage services or packing materials usage will be charged and reflected on the Bill Of LadingWAIVER OF INVENTORY: Local moving regulations require a moving company to perform a written inventory listing all items and their conditions at time of moveThe making of inventory logs requires additional labor time and it is charged directly to the customerYou, the customer, may waive the written inventory due to fact you have exclusive truck for your moveBy signing this Estimate Cost for Service, you hereby agree that you are waiving your right for a written inventory for your moveNote: waiving your right for inventory is not an option when storing your goods with usSHIPMENT VALUATION AND INSURANCE: Carrier Basic Liability of $per pound per article at no chargeIf any article is lost, destroyed or damaged while in your mover?s custody, your mover?s liability is limited to the actual weight of the lost, destroyed or damaged article multiplied by $cent per pound per articleThis is the basic liability level and is provided to you at no chargeIt is considerably less than the average value of household goodsNote: A full value protection coverage is available for additional cost at customer's request (cannot be purchased on move day)CLAIM FILING PROCEDURE: At any time if you feel that you have been over charged or charged for services that you didn't receive, or if you simply need to advise us of the service provided to you by our sales, storage or delivery departments, please contact our Customer Service department toll free at 1-800-675-to file a complaintOnce your move is complete, you may realize that some of your goods are damaged or missingIf that is the case you may contact our Claims Processing company at www.MovingClaims.net or Mail your inquiry to P.OBox 630686, Miami, FL 33163, to file your claimWhen entering our site please click on ?Filling a Claim? tab to start your claim process by providing vital information about your move and the reason you are filling a claimPlease have your full name as it appears on the Bill Of Lading, the name and the information of your carrier, carrier job number/ order/ confirmation number, your email address and a phone number where we can contact youAn email confirmation with your claim number will be sent to you to confirm that your claim has entered our systemMake sure to check your junk or spam folders for our email confirmationIf you need to contact us via phone, please have your full name (as it appears on the form you filled online), and your claim number readyBy placing a deposit with Affordable Movers, I am agreeing to the Terms & Conditions above.List of Items/Volume Amount (cu.ft./lbs) to be MovedQtyItemsQtyItemsQtyItemsPacking Supplies Price List if needed (not including labor cost)QtyMaterialUnitPrice Box Large Box Medium Box Small Box Wardrobe Bubble Wrap Per Foot QtyMaterialUnitPrice Cardboard Crate - Large Cardboard Crate - Medium Cardboard Crate - Small Mattress Cover Mirror Box Standard QtyMaterialUnitPrice Shrink Wrap Per Item Sofa Cover Tape Per Roll Tv Box - Large Tv Box - Medium Tv Box - Small

I originally contracted with [redacted] month prior to the move on We had used them twice before, including moving my daughter into the apartment we were now moving her out of [redacted] had a truck go down, so they subcontracted with AffordableI got a team of 3, but the just "supervised" (he was an older gentleman) and two smaller guys, not the "football players types we had in the pastThey struggled, complained and took twice the time anticipated to do the job, and expected me to payDespite what they said in phone calls today, EVERYTHING was boxed/bagged or labeledMy husband and daughter actually loaded their vans because this group was moving so slowlyThey also came with a trailer vsa step van, which made things go slowerThey complained she wads on the second floor, but that was on the contractAnd remember, one year ago we used the big guys from [redacted] , and they did the job in hours not I expected to pay $ [redacted] not $***When

The worse move I ever hadThey showed up late and told me $ [redacted] and hours to move a bedroom condoWell, it took over hours and did not finish and cost over $ [redacted] They lost an item and found it and returned it after I contacted themAlso, lost other items valued over $ [redacted] and want to reimburse me $***.The WORST MOVE I ever hadif I could give them a negative rating I would but the lowest is one star which is too good - horrible service and very unprofessional

[A default letter is provided here which indicates your acceptance of the business's offer If you wish, you may update it before sending it.] Revdex.com: I have reviewed the answer made by the business in reference to complaint ID [redacted] I just received this insurance form two or three days ago I will fill this out by the end of the week and return it to the companyI will wait for the business to respond with a reasonable offer and, if it does, will consider this complaint resolvedIf the company does not perform as promised I can get back to you at: [redacted] Regards, [redacted] ***

We had used this company twice before when we changed residence and had no problems This move was very different I called and got a quote from MsR***She asked me certain questions about number of rooms of furniture, types of furniture, etcShe told me hours and she didn't think it would take that longWe moved many items by ourselves, clothes, lamps, boxes of odds and ends, etcWe also sold all of the furniture from one bedroom, so it was completely empty When the crew arrived and started to work, I noticed they were not too well organized and apparently had not worked together beforeI approached the crew supervisor and told him about my concern and he said not to worry, they would have everything moved by the end of the dayWell they didn't and had to come back the next day and worked several more hours to finishThey charged me for hours plus their travel time to get from their place of business to my home, for both daysThe home we moved into is in the same n

Case# [redacted] To Whom It May Concern, On May !st, Affordable Movers had an appointment to move [redacted] *** between 12noon & 2pmMy Crew run into a problem along with the rain storm which delayed the Moving time extremely lateI called to let her know it would be closer to 2pmMy crew chef said it would be much later I then called [redacted] to let her know and to tell her If there was something she need to do go ahead and do it and the guys would call her when they was in routeI let her know we would move her on the 1st of May and that I would send a extra Man because the lateness @ no additional costAfter the job was completed [redacted] called to tell me they missed one item which was her TV in her carI asked her how the job go other than one missing item she said fineI told her I would send some one out the next day to move itThen [redacted] ask me if they could go to the old location and pickup three boxes she missed because of the lateness I said yes without any extra chargeThen she her bed was not put together right I told I would send some out on Monday but instead I sent some one out the following Wednesday to fix the bed but it was heavy to move so I made another appointment with two person to go and put the bed together right on May 14th which she agreed it was a am AppointmentMy quys showed up to fine no one home and her phone ring busy and everytime since that the line is busyI want bring some closure to this customer but I do not have any way to communicate with her

[A default letter is provided here which indicates your acceptance of the business's offer If you wish, you may update it before sending it.] Revdex.com: I have reviewed the answer made by the business in reference to complaint ID [redacted] I just received this insurance form two or three days ago I will fill this out by the end of the week and return it to the companyI will wait for the business to respond with a reasonable offer and, if it does, will consider this complaint resolvedIf the company does not perform as promised I can get back to you at: [email protected] Regards, [redacted] [redacted] 7/5/

Move was a nightmare; couldn’t fit all into truck so I had to renew storage unit/truck broke down so I stayed in empty house with one chair,two dogs/$***+ offered as creditNext morning, no movers/called mgr/said they were coming/would call; no call; called mgr who had me call the movers/said she would credit more on the bill for my trouble/talked to movers/found out things were left in [redacted] overnight/movers came/in a hurry; before unloading asked for a check for full amount/I had to get movers to call mgr/was given $***+/when I asked about the other credit, the mgr said that she only promised the one creditTired, I wrote the check and signed the paper so unloading could beginThe movers began to unload with total disregardMany boxes labeled in large, black letters, FRAGILE, CHINA, THIS SIDE UP, were ignoredThe movers would pile 4/fragile boxes on a dolly,move them and dump them overWhen I said a box was upside down, the mover said it’d be upright eventuallyWhen u

I Am requesting a refund of dollars from Affordable Movers for all the mishaps that took placeI was very forthcoming in my dissatisfaction of their workBecause it was so later when they finally got to my place to move they let it be known that they were tried and they conplain the whole time just poor attitudesThey acted like they didn't understand what I was asking them to moveThat is why someone came out the following day to complete the job they did not finishBut I have been trying to work with them and I can say this has been going on too long and it needs to endThat why I am requesting the refund Thank you for all your help in this matter

To Whom It May Concern,On May 20,Affordable Movers Moved Mrs [redacted] from [redacted] to [redacted] here in Richmond, Va.with a three man crew she was on a second floor apartment and her daughters was not organized they had twenty somebags along with boxes we don't carry that many bag but we did and that can slow a job down coming off a second floor andI was not aware of a asma problem with one of the guys so I will reimburse Mrs [redacted] $along with the fifty dollarsalready given HerI do apologize for that.thank YouOdessa

Called the business and spoke with OdessaShe stated that a couple of weeks ago a copy of the insurance form was mailed out to Mrs*** and the form has not been sent back as of yetOdessa stated that she can't move forward to attempt to help Mrs*** until she receives the insurance form
filled out completely

The worse move I ever hadThey showed up late and told me $*** and hours to move a bedroom condoWell, it took over hours and did not finish and cost over $***They lost an item and found it and returned it after I contacted themAlso, lost other items valued over $*** and want to reimburse me $***.The WORST MOVE I ever hadif I could give them a negative rating I would but the lowest is one star which is too good - horrible service and very unprofessional

To Whom It May Concern,On the move the *** had close on the New Home and they asked if we could come to storage @ 4:30pm which we did and they did not arrive until 5:15pm at which time we stated to load the and it was getting dark upon completion I think guy was
afraid why they told shipper the truck because you do have more damages at night I wasn't aware of them telling the customer the truck broke I do apologize for that I sent Mr*** a stand proof loss and damage claim form and asked to return it but he did not. My boss asked him to send pictures of damages and did and we reviewed them and are willing to have thistaken care of the wall marks and have some take care of the dames ItemsMr*** was rude to me and some harsh words to meWe bought their bill down from $to $for the inconveniencewhich I thought was fair.Odessa

To Whom It May Concern,On May 20,Affordable Movers Moved Mrs*** from *** *** to *** *** here in ***, Va.with a three man crew she was on a second floor apartment and her daughters was not organized they had twenty somebags along with boxes we don't carry that
many bag but we did and that can slow a job down coming off a second floor andI was not aware of a asma problem with one of the guys so I will reimburse Mrs*** $**along with the fifty dollarsalready given HerI do apologize for that.thank YouOdessa

We had used this company twice before when we changed residence and had no problems
This move was very different
I called and got a quote from MsR***She asked me certain questions about number of rooms of furniture, types of furniture, etcShe told me hours and she didn't think it would take that longWe moved many items by ourselves, clothes, lamps, boxes of odds and ends, etcWe also sold all of the furniture from one bedroom, so it was completely empty
When the crew arrived and started to work, I noticed they were not too well organized and apparently had not worked together beforeI approached the crew supervisor and told him about my concern and he said not to worry, they would have everything moved by the end of the dayWell they didn't and had to come back the next day and worked several more hours to finishThey charged me for hours plus their travel time to get from their place of business to my home, for both daysThe home we moved into is in the same n

Customer was refunded and the individual that took the funds is no longer associated with NYS

Move was a nightmare; couldn’t fit all into truck so I had to renew storage unit/truck broke down so I stayed in empty house with one chair,two dogs/$***+ offered as creditNext morning, no movers/called mgr/said they were coming/would call; no call; called mgr who had me call the movers/said she would credit more on the bill for my trouble/talked to movers/found out things were left in *** overnight/movers came/in a hurry; before unloading asked for a check for full amount/I had to get movers to call mgr/was given $***+/when I asked about the other credit, the mgr said that she only promised the one creditTired, I wrote the check and signed the paper so unloading could beginThe movers began to unload with total disregardMany boxes labeled in large, black letters, FRAGILE, CHINA, THIS SIDE UP, were ignoredThe movers would pile 4/fragile boxes on a dolly,move them and dump them overWhen I said a box was upside down, the mover said it’d be upright eventuallyWhen u

Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
[MrsR*** is very confused in her facts regarding our moving dayWe had hoped that this could be resolved without going into so many small details, but since that seems not to be the case, let me add a few more facts to clarify our position.
We settled on our new home the week before we actually moved, so we had rented one of the new * *** Vans, and we took responsibility for moving all our clothing, our dishes, china, and glasswareThe Affordable Moving supervisor, Byrd, advised me on moving day that they preferred we move our wall mirrors and lamps ourselves, too, they didn't want to take responsibility for moving themI was very surprised since we were only moving blocks, but set about trying to gather them up to move them ourselvesAt NO time were we ever working in the same room with the movers, so we could not have slowed down their work efforts ! There was no confusion on our part about what furniture was to remain eitherWe made it clear to leave two small chairs in our living room, and one corner chair in the master bedroom for the buyer's of our home, that's allWe saw how slow the movers were going, and my wife and I made it very clear, just move the furniture, and boxed items only to hurry them alongLeave any items unboxed for us to move ourselves, referring to items in our walk in atticIt should have been a simple move, with us moving so much of our contents ourselves to try to save money, and to work on getting our new home set up with kitchen, and bath rooms being set up in advanceThis most definitely was not the caseThe crew was slow, and not at all like our prior experiences with Affordable Movers...then called *** ***The day MrR*** came to our home to access the damages we called him about, he openly scolded his moving supervisor, Byrd, for not calling in for more assistance if there were problemsByrd seemed frustrated that he had tried to hurry the crew he was given on our moving day, but without much successByrd did try ! We have spent countless hours and days trying to talk to all insurance providers to get reimbursement for all the damages to our property and home, which should have been the R*** responsibility, but they were in no way concerned with the hardships the damages were causing usWe are still awaiting reimbursement for $1750, for damages to the base of our $fire pit from Summer Classics, and $500 for multiple damages to a number of pieces of furniture...PLUS the reimbursement for at least $for overcharging us for moving day (days). We live in a and over community of small homes, ours was sqft., with bedrooms furnishedThere is no possible way any moving company would have taken hours to move that size home, unless they were totally unorganized and poorly trainedThese facts stand for themselvesWe were the victims of extremely poor service, which resulted in close to $in total damages and overchargesI hope no one will trust this company again...they will NOT stand behind their workers poor service, nor value clients rights in any way, nor work with their own insurance companies to help bring about a claim settlementWe want them to issue us a $check for their ridiculous charges of moving a small well planned move in a home of sqft., where items were boxed and furnishings were ready for movers for what should have taken hours at most, since we had rented the * *** Van and moved items for a week ourselves. We hope this can be resolved finally without further action
Regards,
*** ***

Revdex.com:
I Please review the details I have previously sent to you.In addition, it was the inability of this subbed team to perform the contracted duties in a timely and professional mannerUnlike our move into the 2nd story apartment (where the movers wrapped all the furniture before moving, as well as moved the packed and labeled boxes), Affordable movers did not wrap anything. They tied the bottom of the sofa, but did not use any protective coveringsAdditionally, the boxes were either in plastic bins, taped boxes or reusable recyclable bagsEach were labeledAnd my husband and daughter moved and filled their vans as well, because their smaller trailer did not accommodate the bedroom apartment.Their offer of $is too lowI would at least like to be reimbursed $120, which is one hour of their hourly rate. Regards,
*** ***