Affordable Electric

In response to customer's complaint I offer the following our original work agreement consisted of the following:1) Remove old electric stove outlet and install new one (Done),2) Install (2) new GFI outlets in kitchen (Done)3) Remove old wiring in kitchen that was no longer necessary as...

asked by customer (Done)4) put microwave receptacle and box in kitchen. Couldn't be done at time of original work because customer stated he was waiting on new kitchen cabinets.  I agree to return and put in new box and receptacle once customer called me to confirm cabinets were installed.  (Not Done)5) Change old light switch in kitchen with new ones (Done)Customer did call about GFI problem and I responded by going to house.  Further Investigation showed that the GFI problem (tripping) light switch.  I repaired the tripping problem and informed the customer he should replace the old knob and tube wiring.  The repaired light switch wasn't part of our original agreement but I repaired at my own cost.  No cost to customer [unreadable] Everything except for microwave receptacle and box was completed.As for not answering his call only one time didn't I respond that was because my son was expecting a baby boy and I was at the hospital with him.Also the customer called my advertiser and wanted to publish an article condemning my work.The publisher said he wouldn't do that.In closing I am still willing to put in receptacle and box for microwave but customer told me by text to stay away from the residence where the work was done. I feel I did my work in a professional and courteous manner. I also feel very strongly that the only thing that is owed by me to the customer is the installation of microwave box and receptacle.No money is due to customer because the $200.00 cost was for labor only as customer agreed to buy the material.Sincerely, Kevin F.