Advanced Capital Solutions

I rec'd call on my prepaid cell but no message was left. The next day I called the number and she stated that she was trying to get a hold of a "Justin A". I do not know this person and let her know that this was a prepaid cell phone and please take the number off her records and do not call it again. I will see if I get another call from this number. If so, I will report it. She was at least pleasant and friendly.

I have received two threatening voicemails on my phone in the past week regarding a debt. I called on 11/7/2017 to discuss this. The man on the phone demanded it paid immediately and when I told him to send a bill to me showing the debt he hung up. They have also called and left messages on my sone phone He is 15 and to hear those threats is unbelievable. All I ask is for a bill and then I can work on a payment plan. I do not deserve to be threatened to seize my property over a 250 bill. For a business to act in this way maybe they should pay the debt. I have and will keep the threatening messages on my phone and if this does not stop will take legal action

This company repeatedly called me 5 times in a row without leaving a voice message. I finally picked up and they would not tell me who they were, just wanted to know if I was the person they were calling for. I asked again for identification and they refused. I then said to stop calling me on this number and if they wanted to correspond with me, they could do so in writing. I was then told that was not how it worked and the person on the line "***" stated that he was going to file a law suit against me. If I ask a for a cease and desist, they need to agree and correspond with me in the manner I request, which I was specific to. USPS. This company is rude and they constantly call me multiple times in a row and do not leave messages. I have paid the agreed amount requested by the initial company and they need to stop harassing me. Also, this is well past the 10 year limit for collections and it should have fallen off my credit report at this point. It should not continue to be reopened.

I received a call from this company today from Ms. S. she was providing my personal information that was incorrect. when I advised her of this she stated that I probably just didn't want to pay the bill. I have had dealings with this company before and EVERY employee is extremely RUDE and unprofessional. I advised Ms. S that I want to pay my debts and that the information that they have on file is incorrect and that she did not need to be rude to me by saying I didn't want to pay my debt. She told me that I could just hang up a few times. I then asked to speak to a manager. I was then connected to a mr. C who was at least more professional that ms. s. I advised him of my complaint and advised that I just don't want phone calls any more. which I still have continued to receive phone calls the remainder of the day. I have never felt so humiliated or like garbage by any company that I have talked to. I have also been denied a copy of the debt that was owed. This company needs to train their employees better.

Threatening comments. Will not sent proof of debt. Threatened into a payment plan that could not be honored.

I don’t know how they expect or even think to have people allegedly pay off their debts with their rudeness and unprofessionalism with treating customers. I told them I had legal representation and they decided to hang up mid sentence. Lol wow!

I owe no creditors have told these people that... they have become harassing by and it appears I am not the only one they do this too... they should be penalized I have asked them more than once to not call my phone it is my work phone ..

I've been getting phone calls from *** for about 2 months from Advanced Capital Solutions and every call they say they're going to take further action if I don't call them back that day and of course nothing happens. I've looked that number up and its the same kind of call and always marked as a SCAM I don't know how to get rid of these people but its very annoying and they're calling me about something from 8 years ago and I know nothing about it.

This is a complaint about unlawful practices, and completely false statements. A voicemail was left on my brother's ( vmail) indicating he had been placed as a reference (which is not true, I've NEVER listed him anywhere) on an account placed with the agency, as well as threatening to file charges and other collection details. I don't recognize the account, agency, have never been contacted by them, requested they provide documentation, to which they wont, and certainly should not be contacting my brother. they used a phone # masking app, as it listed a different, local # but actually was an unreturnable/unlisted #

I received a call from Advanced Capital Solutions, Inc. in regards to a so-called loan back in 2013. I asked for the documentation to prove that I "supposively" took this loan out and was yelled at saying "so I see you are declining to pay this debt." I said, I did not say that, as I know I am on a recorded line, I said I want the documentation showing I "supposively" took this loan. They said well we have so and so and so and so as your references and I said that I would never list certain people, like the ones they had, as references. He then said well we have your bank account information and I said its old because I have changed banks in the last 4 years and he said well how do you know its old I didn't tell you the name of the bank and I said well I asked previously and was told you only had the bank account numbers. This it proceeded to say "look, stop denying you took the loan - it was July 3 and you probably wanted extra money for the 4th of July holiday to take the kids out and to see fireworks....that comment lit me up and I said - you better watch what you say because some people can't have children and I hung up. How rude and unprofessional and I would be ashamed if this were my company and had people like that working for me. Something needs to be done.

Advance capital solutions contacted my job stating they wanted me to pay $760 For a loan I got from *** I spoke with *** they ran my social security number & They have nothing saying I owe anything.

This company continues to call me and my husband cell # (which they have been asked to remove from their files more than once). They keep saying I owe a pay day loan from 11/11/2011 in the amount of $695.00. I advised the caller that I was a victim of identity theft back in 2011 and I do not owe this. He continued to badger me asking me how that would be possible. Accusing me of lying. I offered to send him the police reports and detective's information but he would not provide me the address or fax # to send anything. He just kept asking me to explain to him how it's possible that someone used my information to obtain these funds. Kept asking me to make payment. That the issue I was explaining didn't matter that he needed payment to have this resolved today. I politely told him I had to return back to my office and would be ending the call. I again reminded him that my husband's # is to be removed from whatever file he is looking at and no calls be made to him.

Advanced Capital Solutions called me from this phone number ***) to tell me I have an outstanding bill from a health care facility from 5 years ago (Oct, 2012). After calling the phone number they provided me with (Hospital) I was told that I have a zero Balance to my account. I called Advanced Capital back to tell them, but they insist I should pay them now before they have to take more action. I knew that I didn't have any outstanding bills because I am very up to date with everything. I want them to stop reaching out to me. It is annoying and I asked them to stop contacting me & asking me to send them money. I am sure this is a Scam. The man said he will call me again tomorrow anyway.

Advanced Capital Solutions has been calling me about a debt for $462 for supposed services received in April 2007 at *** I never received medical treatment at that facility and was attending college in *** at the time. Moreover, ACS had my year of birth wrong. They then forced me to tell them that I was refusing to pay the debt. I called ***s *** to clarify this issue and they made it clear that ACS is not one of their collection agencies. They only work with ***. They also checked their system and said I did not have an account with them.

I have been contacted several times in the past two weeks by this agency to collect a debt from 2011. They have used skip-tracing to find my soon-to-be ex-in-laws numbers and have contacted them when I was not able to get to my phone fast enough or we were disconnected. I have even returned their call when disconnected.
I have explained that I am not in a financial position to make payments on this debt at this time due to a work related injury that occurred over 4 years ago. I have been told, by their representatives, that it is ridiculous to have to wait that long for worker's compensation to do something. Then I ask them to cease contacting my ex in-laws, only to be told that the number that they called them on was not in the system. They were not even family at the time that the debt occurred!
The last phone call was the worst. The rep. asked why I was unable to pay and I informed him that I could not work due to a work injury and that all of that should be in the notes on the account. He then asked me "don't you want to get a job and better yourself?" Infuriating! After many minutes of being belittled as a person with his comments, I asked to speak to a supervisor. While waiting to speak to a supervisor, I was not placed on hold and could hear the rep talking to the supervisor. His words were, "Could you take this? Could you blast her ***?" When I yelled excuse me, I was quickly placed on hold. I spoke with the supervisor and was told that the previous rep would be talked to about his manner of dealing with me on the phone.
I want them to stop contacting me, period! I cannot do anything about this debt now and I have asked them to stop and they keep calling.

Company does not provide documentation of any kind that a debt is in fact needing to be paid let alone that this company is the one assigned to collect said debt.

I received a call from this business for the first time today. It was a recorded message that threatened me with legal action that they would be taking and to call some 855 number back. I immediately called back to the ***mber that called me and after asking for my last 4 of my social they mentioned a six year old debt. I asked the woman who picked up to send me written notice in the mail with proof of the debt and that I was not agreeing to paying anything before getting more details about what this was about and she outright refused to send me anything, said "my client will get their money" and then proceeded to hang up the phone. Attempts to call back were not answered.

I received a call from a rep at Advanced Capital Solutions on 7/13/2017 @ 9pm in regards to $100.00 debt for a copay at *** for the date of service 5/1/2014. I advised the rep that wasn't correct nor was it possible because I work for *** and the only copay that I would be responsible to pay, would be an emergency room visit and I did not visit the ER on or around that date of service. He asked for my credit card number right away, and I told him that I need to do some research on my end because this doesn't sound accurate. I asked for a callback number and the account number, he advised *** and the account number ***. I called *** on 7/14/2017 starting at 10AM *** Physician Billing ***. I spoke to *** from the hospital & ER billing in regards to the date of service and copay amount, I provided my SSN and DOB to look up the account and *** advised that there was outstanding bill that was sent to collections and there is no information in their system for that 5/1/2014 service date*** asked what was the name of the collection agency and I told her Advanced Capital Solutions, she stated that was NOT the collection agency that ***) uses; their collection agency is *** then transferred me to the physician billing area, I provided *** with my SSN & DOB to look up any and all accounts that they may have for me*** advised the same as ***, there was no account or outstanding bill for 100.00 for 5/1/2014 that was sent to a collection agency. *** also asked for the agency name and she confirmed that Apex is the ONLY collection agency *** uses to collect debt, not an Advanced Capital Solutions.
I did look up *** and their affiliates are as follows:
ACA (The Assc. of Credit and collection)
CDIA (Consumer Data Industry Assc.)
HFMA (Healthcare Financial Management Assc.)
MGMA (Medical Group Management Assc.)
AAHAM (American Assc. of healthcare Admin Management)

I then called Advanced Capital Solutions *** and spoke with a gentleman who didn't provide his name and he sounds like he was on a cellphone in some sort of garage or outside area because of the background noise and the sounds of cars passing or traffic. I advised him of all the information that I collected from JCMC and how I cross referenced the date of service with my explanation of benefits (EOB's), which I have access to because I work for *** and nothing adds up to the so called debt account that Advanced Capital Solutions have. He then started to stumble and stutter over his words and said he will dispute the matter and not to worry and hung up. I then called back because I had questions about the dispute. He answered the phone by saying "yeah", I advised that I had just called and he said yes I know, how can I help you? I find that to be very strange as well. I asked if he's disputing the issue, who will I be receiving documentation from? He stated that I won't receive any documentation. He'll just dispute this account and it's up to the client if they want to continue the collections, because it may not be worth it for $100.00. This appears to be an outright scam.