2nd Time Around

The complaint is with 2nd time around a clothing store in MAIm 2nd time around sports I sell sports equipment atwood ave cranston RI 02920you have the wrong storeThank you , [redacted] [redacted]

Revdex.com: I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint # [redacted] I understand that by choosing to accept the business response that my complaint will be closed as resolved Regards, [redacted]

Hello,Update on my complaint:Most likely due to my complaint today # [redacted] against Second Time Around, a regional store manager permitted me to use a partial credit this afternoon towards merchandise totaling $Prior to my complaint, for months they previously told me that I could not do this because a check was already issued to me (which was not true) I can only assume this was permitted now due to my complaint today The item they tell me will be shipped to me tomorrow Once it arrives, it would leave a payment of $ which they still owe to me and is long overdue Just a few minutes ago I received a call from a manager named [redacted] who told me that since I "filed a lawsuit against them" they issued me a check for the full amount today and I should not cash it since I used partial funds I told her that I understandably will not cash the check but they should immediately re-issue the amended amount.Please amend my complaint to a payment is still due to me of $ plus interest which deducts the partial funds I was finally permitted to use just today Thank you very much for expediting this issueOnce I receive the amended amount from them and the item is shipped, we can put this to rest[redacted]

[redacted] used $of her $as store credit, and a check for the remainder was mailed 5/#***

Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] I had trusted that [redacted] had included my consigner percentage and terms in the contract If this document cannot be produced, I will continue to proceed in reporting this company and their inconsistency in policiesAdditionally, I will seek legal advise] Regards, [redacted]

To who this may concern, We have received a letter from you addressing a complaint made by one of our consignor [redacted] on On [redacted] dropped off some items for consignment at out Harvard Square locationPer the contract [redacted] signedIf a consignor chooses to drop of items, and the items do not meet our consignment criteria, 2TA donates the item per the contact that we ask consignors to read and sign at the time of every drop offWe offer other options for consignment would do not want their items to be donatedWe recommend that consignors make an appointment if they do not like to have us donate their items we do not accept as consignmentAt the time of the appointment a store manager will go through the consignment and we return the items backTo the consignor during the appointment timeAs you can see on the contract [redacted] was given a contract that explains our drop off agreementShe signed the agreement so we donated the items that we did not accept as per the signed contactPlease see all the necessary document attached and please let me know if there is anything else you need form us so we can get this complaint case closedThank you! Kidist

To Whom it may concern: I am responding to complaint number [redacted] with regard to [redacted] .This is been resolved and [redacted] has been paid all funds dueThere has also been a follow up to ensure that she received her funds, in which she confirmed that she didFor any questions or comments please so not hesitate to contact me.Kind Regards, [redacted] 2nd Time Around [redacted] Customer Service Manager [redacted]

As I stated in the previous response your check for $was changed to $and once you receive this check you are welcome to cash this immediatelyYou should receive this by the end of the week

To whom it may concern: We received this complaint have issued all funds to ***Both checks have been confirmed issued and this has been resolvedKind Regards, [redacted] 2nd Time Around [redacted] Customer Service Manager

These items were not sold, and we unfortunately cannot honor verbal contracts made with managers who do not have the authority to edit our policiesThe consignors receive 40% of the final selling price for all goods sold, and only for goods soldWe are unable to pay consignors for items that are still available in our system, which these shoes areWe attempted to pay this consignor $for these items which- according to our records- never sold, but she refused to accept this payment

To whom it may concern: This is a response on behalf of 2nd Time Around in regards to Complaint # [redacted] [redacted] received her check on April 23rd per email correspondenceThis has been resolved.Kind Regards, [redacted] 2nd Time Around [redacted] WestbrookCustomer Service Manager

Check # [redacted] was mailed today for $88.32

I am filing this complaint for 2nd Time Around Clothing Store Eliot St Cambridge, MA

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***..
Please refer to text of e mail I sent to you last night:
Hello,Update on my complaint:Most likely due to my complaint today #*** against Second Time Around, a regional store manager permitted me to use a partial credit this afternoon towards merchandise totaling $Prior to my complaint, for months they previously told me that I could not do this because a check was already issued to me. (which was not true) I can only assume this was permitted now due to my complaint today The item they tell me will be shipped to me tomorrow. Once it arrives, it would leave a payment of $353 which they still owe to me and is long overdue. Just a few minutes ago I received a call from a manager named *** who told me that since I "filed a lawsuit against them" they issued me a check for the full amount today and I should not cash it since I used partial funds. I told her that I understandably will not cash the check but they should immediately re-issue the amended amount.Please amend my complaint to a payment is still due to me of $353 plus interest which deducts the partial funds I was finally permitted to use just today. Thank you very much for expediting this issueOnce I receive the amended amount from them and the item is shipped, we can put this to rest.*** ***Regards,
*** ***

see attached

Thank you for contacting 2ND Time Around and for bringing this matter to our attention. Please note we are aware of a delay in sending payment to Consignors for January and have already contacted all consignors via email with the attached email message from our CEO and also in addition
have responded to individual inquiries with a standardized reply in the event they have contacted the 2TA Customer Support email with an inquiry regarding their check.All Consignor check were sent out on Friday, January 29th, 2016. Please contact me with any questions.Best regards,*** ***

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***Please add your rejection comments below.
[I think that 2TA's process for drop-off is unprofessional Furthermore, they haven't resolved my complaint.]
Regards,
*** ***

To Whom it may concern: I am responding to complaint number [redacted] with regard to [redacted].This is been resolved and [redacted] has been paid all funds due. There has also been a follow up to ensure that she received her funds, in which she confirmed that she did. For any questions or...

comments please so not hesitate to contact me.Kind Regards,[redacted] 2nd Time Around[redacted]Customer Service Manager[redacted]
[redacted]

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I...

understand that by choosing to accept the business response that my complaint will be closed as resolved. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted].  
Second Time Around responded to this complaint on May 17th stating..... a check in the amount of $353.21......."you should receive this by the end of the week".  It was not received at the end of last week and it was not in today's mail either,  May 22, 2017.  Please overnight this check to me at once so we can close this complaint.   I considered my self one of 2TA's better  consignor customers, and I am baffled why you refuse to pay what I am owed.  Thank you for expediting the check.    Thank you very much for   
Regards,
[redacted]