[A default letter is provided here which indicates your acceptance of the business's offer If you wish, you may update it before sending it.] Revdex.com: I have reviewed the offer made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to meI will wait for the business to perform this action and, if it does, will consider this complaint resolvedIf the company does not perform as promised I can get back to you at: [email protected] Regards, [redacted]
Placed an order in Sept Item finally shipped in Jan THEN in Sept I get a dunning notice from a collection agency for an upaid billWhen I called Wind & Weather they said that the [redacted] approval I had given in Sept had expired by the time they shipped so they had not received paymentI had never been contacted by them to tell me there was anything outstanding on my account......just the dunning noticeTerrible way to treat customers
Dear [redacted] , I’m following up on your case number [redacted] on behalf of [redacted] I can confirm that Ms [redacted] is not receiving email correspondence, as she successfully unsubscribedPlease let me know if there’s anything else I may be able to assist you withSincerely, [redacted]
ordered the arm bird feeder the description says arm feeder and bird seed ***when I received it no bird seed [redacted] I was told they are separate very deceiving! I will not order from this company again
They have very poor customer serviceThey sent me the wrong item, and still weeks later, have yet to send me the right product I orderedWhen I called their customer service line, they told me it would be there in days and gave no explanation as to why it is taking so longThis is an item I ordered and paid for over a month ago now, and I am losing faith that it will ever be delivered
Revdex.com: I have reviewed the offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Hannah simply restated what was told to me originally However, I can provide an email that specifies the shipping associated with only one item from the company (for oversized) and says "no shipping" for the other items When I checked out this shipping charge was NOT indicated We can quibble about this, but I am confident in what I saw upon checkout and I DID NOT authorize this charge.My other complaint was how I was treated--with a manager refusing to talk to me and my email of inquiry and complaint via their customer service page ignored It was not until I issued this formal complaint via Revdex.com that I received a response from the company.I primarily shop online and this is by far the worst customer service I have come across Other companies would not consider losing all future business and souring potential customers over $ Regards, [redacted]
Purchased outdoor furniturepaint peeled after week Tried to rectify for a monthStill waiting I will never purchase from them again Terrible products and very poor customer service
Revdex.com: I have reviewed the offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below [Provide details of why you are not satisfied with this resolution.] To date, even though you at the Revdex.com, received a letter, I have received no written letters or correspondence from this company In your letter he states that it was an error to be rebilled, but the company representatives state that due to the length of the time for the order, [redacted] never paid the original bill I repaid this bill in September, so if he is correct in his letter, than I was charged twice And why would I want or accept a 15% coupon to this company, who I would never do business with again, or recommend I feel that they should lose there Better Business accreditation, and remove any listing of it on their website or catalogs They apparently are still not customer friendly, nor due they have any customer service to speak of It is hard to accept an offer that was never sent or received Regards, [redacted] ***
[A default letter is provided here which indicates your acceptance of the business's offer If you wish, you may update it before sending it.] Revdex.com: I have reviewed the offer made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to meI will wait for the business to perform this action and, if it does, will consider this complaint resolvedIf the company does not perform as promised I can get back to you at: [email protected] Regards, [redacted]
Placed an order in Sept Item finally shipped in Jan THEN in Sept I get a dunning notice from a collection agency for an upaid billWhen I called Wind & Weather they said that the [redacted] approval I had given in Sept had expired by the time they shipped so they had not received paymentI had never been contacted by them to tell me there was anything outstanding on my account......just the dunning noticeTerrible way to treat customers
Dear [redacted] , I’m following up on your case number [redacted] on behalf of [redacted] I can confirm that Ms [redacted] is not receiving email correspondence, as she successfully unsubscribedPlease let me know if there’s anything else I may be able to assist you withSincerely, [redacted]
ordered the arm bird feeder the description says arm feeder and bird seed ***when I received it no bird seed [redacted] I was told they are separate very deceiving! I will not order from this company again
They have very poor customer serviceThey sent me the wrong item, and still weeks later, have yet to send me the right product I orderedWhen I called their customer service line, they told me it would be there in days and gave no explanation as to why it is taking so longThis is an item I ordered and paid for over a month ago now, and I am losing faith that it will ever be delivered
Revdex.com: I have reviewed the offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Hannah simply restated what was told to me originally However, I can provide an email that specifies the shipping associated with only one item from the company (for oversized) and says "no shipping" for the other items When I checked out this shipping charge was NOT indicated We can quibble about this, but I am confident in what I saw upon checkout and I DID NOT authorize this charge.My other complaint was how I was treated--with a manager refusing to talk to me and my email of inquiry and complaint via their customer service page ignored It was not until I issued this formal complaint via Revdex.com that I received a response from the company.I primarily shop online and this is by far the worst customer service I have come across Other companies would not consider losing all future business and souring potential customers over $ Regards, [redacted]
Purchased outdoor furniturepaint peeled after week Tried to rectify for a monthStill waiting I will never purchase from them again Terrible products and very poor customer service
Revdex.com: I have reviewed the offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below [Provide details of why you are not satisfied with this resolution.] To date, even though you at the Revdex.com, received a letter, I have received no written letters or correspondence from this company In your letter he states that it was an error to be rebilled, but the company representatives state that due to the length of the time for the order, [redacted] never paid the original bill I repaid this bill in September, so if he is correct in his letter, than I was charged twice And why would I want or accept a 15% coupon to this company, who I would never do business with again, or recommend I feel that they should lose there Better Business accreditation, and remove any listing of it on their website or catalogs They apparently are still not customer friendly, nor due they have any customer service to speak of It is hard to accept an offer that was never sent or received Regards, [redacted] ***