Amy's Green Dry Cleaning

Garments have a warranty of reasonable serviceability at the point of sale for expected use and cleaning.  When a garment fails during normal wear or care, the seller (as the manufacturer's representative) shall stand behind the product and offer an adjustment.  Amy's followed the care procedure, claimant needs to seek a resolution from the retailer.  However the blouse does not show signs of shrinkage, such as puckering at the seam lines or waving in the body of the garment.  We can offer the claimant a refund of the cleaning cost.

Revdex.com:
I have reviewed the response made by the business, and find that this resolution is satisfactory to me.
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response becauseyou told me this is normal so why would you redo them. That does not make any sense. 
Regards,
[redacted]