Zymetrical

A refund was issued today, minutes before this complaint was submittedThis matter was resolved this morningAs the refund was just issued not one hour ago, it will take a day or two for his bank to postCredit cards do not issue refunds in real time.I am sorry if this resolution was not to his satisfaction & I apologize for any inconvenience caused by this item being oversold by our supplierThis was an unintentional human errorOur supplier sold out of their shipment within 24hours due to demand and had not updated inventory accordinglyIt is a simple misunderstandingAt the time this order was entered we had good faith that it was available, as indicated to us by our supplierAdditionally, at the time we submitted this order to our supplier, their inventory & our inventory feed both indicated inventory was availableTo suggest that we were itent on committing fraud is libelous and not factual.I am walking out the door for an extended memorial day weekend and will return late on MondayShould Mr [redacted] have any additional concerns I will be happy to address those at that time.Thank you for your time, [redacted] ***