For the third consecutive scheduled service in a row this maid sevice has either not shown up, not shown up at the correct time, or not scheduled us at the time I requested The result is that a service which should simplify my life has made it more complicated When I called to complain to Melissa she stated the issue had been resolved and hung up on me She then turned her phone to auto-direct to voicemail so as not to talk to me and began texting my husband and I in a group text alleging that there was never even a problem to begin with AMAZED at the lack of customer service and inability of a business owner to resolve what could have been a very small issue
For the third consecutive scheduled service in a row this maid sevice has either not shown up, not shown up at the correct time, or not scheduled us at the time I requested The result is that a service which should simplify my life has made it more complicated When I called to complain to Melissa she stated the issue had been resolved and hung up on me She then turned her phone to auto-direct to voicemail so as not to talk to me and began texting my husband and I in a group text alleging that there was never even a problem to begin with AMAZED at the lack of customer service and inability of a business owner to resolve what could have been a very small issue