Zoom Web Media Reviews (3)
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Zoom Web Media Rating
Address: 616 Corporate Way Suite 2-4000, Valley Cottage, New York, United States, 10989-2044
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This client signed up with us on [redacted] for a [redacted] Website along with [redacted] The deal was for $ Client signed up with upfront payment of $ This project was delivered and completed by [redacted] The client himself made the complete payment of pending $ through [redacted] on our websiteThis Project was fully delivered and complete The client came back again in [redacted] stating different problems on the website, we tried and fixed the problem but the client was adamant on getting the website done again or he threatened to post Negative reviews and lodge a Revdex.com ComplaintAnd now client has exactly done the sameWe did speak to the client today offering him extra services but the client wants a full refund of $ We deliver all our projects in time and our Customer Satisfaction is more than 90%
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. (We are asking for a full refund of services that was never completed. After high pressure sales, payment was made before completion of website, and it was never completed. We had to pay out of pocket expenses to hire another firm to complete the site. We are not suing for those incurred charges, but simply a refund of our pre-paid amount of $1,800)
Regards,
This client signed up with us on [redacted] 14 2014 for a [redacted] Website along with [redacted]. The deal was for $ 1800. Client signed up with upfront payment of $ 500. This project was delivered and completed by [redacted] 15 2014. The client himself made the complete payment...
of pending $ 1300 through [redacted] on our website. This Project was fully delivered and complete. The client came back again in [redacted] stating different problems on the website, we tried and fixed the problem but the client was adamant on getting the website done again or he threatened to post Negative reviews and lodge a Revdex.com Complaint. And now client has exactly done the same. We did speak to the client today offering him extra services but the client wants a full refund of $ 1800. We deliver all our projects in time and our Customer Satisfaction is more than 90%.