RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. However, it should not have mounted to this type of unprofessional behavior betrayed by [redacted] ***, property manager. There was no miscommunication and the only reason the issue was resolved in a timely manner was because I called the home office in Maryland. This should be known in case others have a problem in the future. Regards, *** [redacted]
We are sending this letter to you in response to a complaint forwarded to you with an ID number of ***
It was unfortunate that the communication between resident and our office resulted in a misunderstanding and quickly turned to an incident that brings us to respond to you
The
end result of the resident's work order request was that the hot water heater was repaired by 1:00P.Mon the same dayAdditionally, the resident was provided the 24 hour emergency number and the e-mail to the office as an additional means to place a work order request after hours
We thank you for allowing us to respond to this complaint on your platform
*** ***
Manager
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
However, it should not have mounted to this type of unprofessional behavior betrayed by [redacted], property manager. There was no miscommunication and the only reason the issue was resolved in a timely manner was because I called the home office in Maryland. This should be known in case others have a problem in the future.
Regards,
[redacted] [redacted]
RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. However, it should not have mounted to this type of unprofessional behavior betrayed by [redacted] ***, property manager. There was no miscommunication and the only reason the issue was resolved in a timely manner was because I called the home office in Maryland. This should be known in case others have a problem in the future. Regards, *** [redacted]
We are sending this letter to you in response to a complaint forwarded to you with an ID number of ***
It was unfortunate that the communication between resident and our office resulted in a misunderstanding and quickly turned to an incident that brings us to respond to you
The
end result of the resident's work order request was that the hot water heater was repaired by 1:00P.Mon the same dayAdditionally, the resident was provided the 24 hour emergency number and the e-mail to the office as an additional means to place a work order request after hours
We thank you for allowing us to respond to this complaint on your platform
*** ***
Manager
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
However, it should not have mounted to this type of unprofessional behavior betrayed by [redacted], property manager. There was no miscommunication and the only reason the issue was resolved in a timely manner was because I called the home office in Maryland. This should be known in case others have a problem in the future.
Regards,
[redacted] [redacted]