Zimmerly & Company Inc

This is the facts of this complaint as explained to me by *** *** ***."At the time of her visit other conditions (her weight) were discussedIsuggested that she should also have her cholesterol, blood sugar and bloodcount done at the same time as her thyroid testShe did ask about the cost
Ireplied to her that the lab work would be done by an outside lab and that I did notknow the cost because they do not supply that information to usShe agreed togo ahead with all the blood testOur office did not receive compensation for thelab work, we have no financial relationship with ***, the company whichpeforms the testsWe only billed the office visit and draw feeThe draw feewas the same as if we had only done the thyroid test."Sincerely,*** ***Office manager

I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Regards,
[redacted] I [redacted] Do Not Agree with this response ( Lie ) from this Doctor's Office, I went there 8/15/2016 and told the the Doctor that  I wanted to be seen 1 time for TSH testing for my thyroid, so I can get my prescription filled ( I was completely out of my medication Armour Thyroid) he replied ok..After the blood was drawn, and everything was completed, as I was leaving out  the room ,I asked him, why was it so hard for people with thyroid problems to loose weight? he said something about the diet, then he printed out some papers about weight loss....for the office manager to say he decided to run other test when I mentioned weight loss , during the visit is not true.I paid this doctor $100 for the visit [redacted] Bills below: CBC With Differential/Platelet $31.00Comp. Metabolic Panel (14) $46.00Lipid Panel $98.00Thyroid Cascade Profile $94.00Thyroxine ( T4 )Free, Direct, S $101.00A total of $470.00 Doctor Office VisitI went in this Doctor Office , Family Care Center Inc. [redacted]  [redacted] and specifically asked for blood work for my thyroid only, and this Doctor requested all these other test panel above with out my consent or knowledge, and did not discuss or ask me anything about  what he was doing.I do  not think it is Right for me to pay for all these extra charges that he made or ordered, with out him asking me.Thank You,Mrs. [redacted]

Due to HIPPA there is nothing else that can be discussed.  Our original response stands.[redacted]