I did my due diligence when ordering from this company All their feedback was positive and the shoes looked like they'd be comfortable I contacted them several times before I purchased Stellar customer service and a commitment to refund my money if the shoes didn't work for me They stayed in contact with me throughout the transaction UNTIL I had to return the shoes I got them, put them back in the mail the following day Saw that they had been received and waited days for a refund When it didn't arrive I sent a note asking when I could expect to receive my money and got no response Subsequent letters, no response I had to got through litigation at Pay Pal in order to get my money These shoes aren't cheap either so it wasn't something I could just walk away from It was a good lesson for me in dealing with companies who only allow positive reviews on their web site When I tried to post something negative, it would kick me out of the site Buyer beware!
I did my due diligence when ordering from this company All their feedback was positive and the shoes looked like they'd be comfortable I contacted them several times before I purchased Stellar customer service and a commitment to refund my money if the shoes didn't work for me They stayed in contact with me throughout the transaction UNTIL I had to return the shoes I got them, put them back in the mail the following day Saw that they had been received and waited days for a refund When it didn't arrive I sent a note asking when I could expect to receive my money and got no response Subsequent letters, no response I had to got through litigation at Pay Pal in order to get my money These shoes aren't cheap either so it wasn't something I could just walk away from It was a good lesson for me in dealing with companies who only allow positive reviews on their web site When I tried to post something negative, it would kick me out of the site Buyer beware!