Zavala's Landscape

Review: There are two companies with the name Zavalas Landscape in Sacramento, CA. I have been mistakenly paying the wrong one through [redacted] billpay. (it only showed one business when I typed it in, so I thought it was the right one). I have been paying them $80 6 times for a total of $480. My actual landscaper didn't complain to me about late payments until 6 months in and had been sending me invoices that didn't show that I was late. Now that It has been discovered that I have been paying the wrong one, I've been trying to get my money back. I have called the office number everyday for more than a month now [redacted]. I talked to either [redacted] or [redacted] and each time they said they would call me back and never did. Then they disconnected the line for a while. I contacted another customer of theirs I found online to get other phone numbers and continued trying to get ahold of them. My landscaper has even tried to get ahold of Raphael to give me my money back with no luck. His phone number is [redacted]. [redacted] has even contacted them to resolve this and they said they were sending me a refund check and never did. Even though [redacted] can see that they deposited the checks and admitted to not being my landscaper, they can't do anything else to get me the money back. I have sent them a demand of payment form and still have not been contacted. My case number with [redacted] is #[redacted]. I just need my money back. Please advise if you can.Desired Settlement: I need a refund check for $480.00 (the total I have mistakenly paid them)

Consumer

Response:

Hi there,