Zacoalco Medical Group Inc

Initial Business Response /* (1000, 16, 2015/12/02) */
SECOND REQUEST RESPONSE, **originally faxed in** Our office does have clerical fees associated to filling out State Disability forms, patients are advised of costs and price is also posted in front office areaWe have a range of providers in
office, patients can be seen by Physician Assistants or our Medical DirectorPaper work is filled out in the order it was received and handled within a timely matter, Medical Director reviews and signs all paperwork as per our policy in officePatient's wife did-not want to pay for disability forms nor did She want to work Out a payment plan, as we did try to work with patient on this matterPatient did become verbally abusive and did threaten our staffPatient is no longer being seen or treated in our officeWe would like to remediate any issues with patient; additionally, I would like to resolve any other issues the patient might have and I will be taking his complaint into consideration for future changes and how we can better serve our patientsIf you have any questions, please do not hesitate to contact this office