Z Pizza

Revdex.com of Metro Washington DC Date: Wed, Nov 25, at 9:AMSubject: Fwd: Service issueTo: [redacted] < [redacted] @myRevdex.com.org>---------- Forwarded message ----------From: [redacted] & [redacted] < [redacted] @***.com>Date: Tue, Nov 24, at 11:PMSubject: Service issueTo: "[email protected]" Dear Sir/Madam ------------------ ID # [redacted] ------------------I am so sorry about that complainThis is first time I received any complain like thatWhich is really very unfortunateI already talked to her about that issue and we resolve that.Best regardsMohd E [redacted] ***Owner of zpizzaGalveston ctManassas VA-20112E-mail : [redacted] @***.comPhone ###-###-#### (Business) ###-###-#### (Cell)Sent from my ***

Revdex.com of Metro Washington DC Date: Wed, Nov 25, at 9:AMSubject: Fwd: Service issueTo: *** ***
---------- Forwarded message ----------From: *** & *** Date: Tue, Nov 24,
at 11:PMSubject: Service issueTo: "[email protected]" Dear Sir/Madam ------------------ ID # *** ------------------I am so sorry about that complainThis is first time I received any complain like thatWhich is really very unfortunateI already talked to her about that issue and we resolve that.Best regardsMohd E*** ***Owner of zpizzaGalveston ctManassas VA-20112E-mail : ***@***.comPhone ###-###-#### (Business) ###-###-#### (Cell)Sent from my ***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

Revdex.com of Metro Washington DC <[email protected]>Date: Wed, Nov 25, 2015 at 9:25 AMSubject: Fwd: Service issueTo: [redacted] <[redacted]@myRevdex.com.org>---------- Forwarded message ----------From: [redacted] & [redacted] <[redacted].com>Date: Tue, Nov 24, 2015 at 11:31 PMSubject: Service...

issueTo: "[email protected]" <[email protected]>Dear Sir/Madam                        ------------------                         ID # [redacted]                         ------------------I am so sorry about that complain. This is first time I received any complain like that. Which is really very unfortunate. I already talked to her about that issue and we resolve that.Best regardsMohd E[redacted]Owner of zpizza12817 Galveston ctManassas VA-20112E-mail : [redacted].comPhone  ###-###-#### (Business)           ###-###-#### (Cell)Sent from my [redacted]

To Whom it May Concern,Customer ordered from my store on 01/05/2018. My employee incorrectly ranged up the order, and had difficulty voiding the charges. Customer contacted me the next day which was the Saturday 01/06/2018. l told her I will correct the charges. When l looked at the records for...

the time she made the order, the charges were not present. On the Monday 01/08/2018 I get another call from the customer who is irate, and said there was some additional charges. I told her l would contact the payment processor, and during the total conversation l was respectful. Unfortunately, the customer was not respectful and abruptly hung up the phone as I was explaining that mistakes happen, and in no way I trying to rob her of 47.00 dollars.On the Thursday 01/10/2018 the customer filed complaint with Revdex.com, this was extremely unnecessary and the charges were actually credited to the customer by Wednesday 01/09/2018. lam a small business owner, my employees and I love helping customers. l believe at times customer forget that we are regular people, and are working hard like them. This customer is rude, and said food was actually good, but decided to file a complaint within 4 days, and then went to social media to do a smear campaign. Beware of this customer.Team Zpizza