[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***
Good afternoon, I spoke with Mr [redacted] in regards to this issue this morningI attempted to locate the shipment in our system without a tracking number but was unable to find any freight that was destined to himAs I explained on the phone this morning, in many cases these [redacted] shipments are picked up from a warehouse and can be given to a partner carrier to make final deliveryThis can make locating the pro (tracking number) within our system difficultThe actual product itself may not be missing, but without further information (such as the pro/tracking number) I am unable to provide any further information I am sorry for the confusion I do apologize that I was not able to locate the shipment with the information that was providedI would be more than happy to assist with an update on the delivery of the freight should the customer be able to provide a pro/tracking numberI can also address the freight charges at that timeAny cargo loss claim filed would also need the pro number associated with the shipment should a claim be needed
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***
Good afternoon, I spoke with Mr [redacted] in regards to this issue this morningI attempted to locate the shipment in our system without a tracking number but was unable to find any freight that was destined to himAs I explained on the phone this morning, in many cases these [redacted] shipments are picked up from a warehouse and can be given to a partner carrier to make final deliveryThis can make locating the pro (tracking number) within our system difficultThe actual product itself may not be missing, but without further information (such as the pro/tracking number) I am unable to provide any further information I am sorry for the confusion I do apologize that I was not able to locate the shipment with the information that was providedI would be more than happy to assist with an update on the delivery of the freight should the customer be able to provide a pro/tracking numberI can also address the freight charges at that timeAny cargo loss claim filed would also need the pro number associated with the shipment should a claim be needed