Your Valet Fine Dry Cleaning

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***

We have reached a resolution with Mr*** today January 27th, by phoneMr*** has agreed this resolution is satisfactory: replacement of his suit or 100% reimbursement by checked issued via mail
Please let it be known that the owners of Your Valet Fine Dry Cleaning did not, in fact,
receive notice of this complaint before January 14th, when the customer made a post on our Facebook pageThe reason for this is unknown, but may be related to common problems known to occur within email communication, such as failed delivery or receipt into a "junk" mailbox and routinely deleted by an automated procedureAgain, the reason is unknownAfter receiving notice on 1/14/17, we promptly reached out to the Revdex.com (within business days) to resolve the matterProviding quality workmanship and customer service is our highest priority, and this case is extremely rare