Your Property Caregivers Ohio

In response to the claim against your property caregivers Ohio. We visited the house several times for *** and even sent out a plumbing company which we took care of the cost at that time it was determined by the plumber that the leak was not coming from the shower or bathtub from what he could see. On the evening of April 4 we had a phone conversation and and in the phone conversation we talked about what further steps can be made to check out what the problem could be I offered *** the option of us coming out and removing the siding and seeing if we can find a problem from there her exact response was let *** and I discussed it and we will get back to you. We never received a phone call letting us know what their determination was as far as using us. A warrantee is provided by the company that does the work I explain to *** in my email to her just like buying a car if somethings wrong with it you bring it back to the dealership and they are willing to fix the vehicle under any warranty. Any issues that they had or that had come up we have always been there to take care of them. I am going to enclose a copy of the email where I am offering to take care of the work after we had not Heard from them from April until late July. I told them it would be very foolish of me to pay *** Labor when we can certainly fix the problem I was not going to pay another company to do the work. I don’t know of any warrantee in existence with the company would pay somebody else to do repairs that they are willing to do in capable of doing. In my email I gave them that option. Also *** and *** never signed a contract with us I was still gracious enough and thought it was the right thing to do to offer them coverage on whatever needed to happen. Please see attached email where we are 100% willing to do the warranty work.

Also in regards to the statement from July 16, 2019 *** is talking about me saying that I would have to have them sign a new contract in my email there is no wording at all of a new contract. But I did state to them on the phone is that we were willing to do the work if it was determined that the issue had nothing to do with your property caregivers Ohio they would be responsible to pay us for the work to repair the shower after it was torn apart which is a very normal process if the problem was not caused by us. Once again in my email it is established prior to her agreeing to have *** do the work that we were willing and able to take care of the problem. The email was answered immediately to avoid any problems and to avoid this type of situation seeing as though we have never been reported to the Revdex.com and value our commitment to our customers. When I sent out the email on July 18 with a response we were willing again to honor our warrantee.

n closing I would like to point out Even by there complaint to the Revdex.com we took every phone call we answered every email we went to their house every time. We never at any point refuse service nor did we ever not take responsibility by their wording it says we were not sure where the problem was coming from but we’re willing to take care of the problem. They continue to talk about a contract the only thing I ever asked for was if in fact the problem was not close by us that we would be reimbursed for our time to repair whatever we had to take out. In my final email to *** before any other work it started we 100% stated that the warrantee was provided through our company and we were willing to do the work if they chose not to use us that would be on their terms and they would be responsible. I believe that our company offered every possibility to look into and to repair the problem again under the warranty that we provided not having another company do the work. Thanks for your time mark k