SupportTrio Help Desk 8:AM (minutes ago) to [redacted] Thank you for contacting Geniux customer service email support For immediate assistance regarding your request please give us a call at your earliest convenience on our toll free number below Thank you for being a valued customer Toll Free: [redacted] 9am-9pm Monday through Friday EST 9am -6pm Saturday
SupportTrio Help Desk
8:AM (minutes ago)
to ***
We have received your email and will be replying as soon as possible
Your ticket details:
Subject: Revdex.com Complaint Case# *** (Ref*)
Ticket ID: ***
NOTE: Please do NOT
attach anything on your reply to ensure that we will receive your email
On Tue, Aug 2, at 9:AM, Sarah Scava wrote:Hello, We have issued *** *** a refund for her product through a paper check. She as previously emailed about receiving her refund and then later was sent the check. Will send her another
follow up email. Thank you, Sarah
I am rejecting this response because: I do not understand what their response means as it doesn't tell me anything It appears that they may be saying that I ordered the product and so they sent it to me, however since I did not order it, and I had never heard of the product before they billed it on my credit card, that doesn't answer anything for meI want to know how they got the order and from where
SupportTrio Help Desk
8:16 AM (30 minutes ago)
to [redacted]
Thank you for contacting Geniux customer service email support.
For immediate assistance regarding your request please give us a call at your earliest convenience on our toll free number below.
Thank you for being a valued customer.
Toll Free: [redacted]
[redacted]
9am-9pm Monday through Friday EST
9am -6pm Saturday
SupportTrio Help Desk 8:AM (minutes ago) to [redacted] Thank you for contacting Geniux customer service email support For immediate assistance regarding your request please give us a call at your earliest convenience on our toll free number below Thank you for being a valued customer Toll Free: [redacted] 9am-9pm Monday through Friday EST 9am -6pm Saturday
SupportTrio Help Desk
*)
8:AM (minutes ago)
to ***
We have received your email and will be replying as soon as possible
Your ticket details:
Subject: Revdex.com Complaint Case# *** (Ref
Ticket ID: ***
NOTE: Please do NOT
attach anything on your reply to ensure that we will receive your email
On Tue, Aug 2, at 9:AM, Sarah Scava wrote:Hello, We have issued *** *** a refund for her product through a paper check. She as previously emailed about receiving her refund and then later was sent the check. Will send her another
follow up email. Thank you, Sarah
I am rejecting this response because: I do not understand what their response means as it doesn't tell me anything It appears that they may be saying that I ordered the product and so they sent it to me, however since I did not order it, and I had never heard of the product before they billed it on my credit card, that doesn't answer anything for meI want to know how they got the order and from where
SupportTrio Help Desk
8:16 AM (30 minutes ago)
to [redacted]
Thank you for contacting Geniux customer service email support.
For immediate assistance regarding your request please give us a call at your earliest convenience on our toll free number below.
Thank you for being a valued customer.
Toll Free: [redacted]
[redacted]
9am-9pm Monday through Friday EST
9am -6pm Saturday