YOGI BEAR RV PARK

DearMs***:Thank you for allowing us to reply to the complaint made to your organization on March 7, (ID 12028190).Anytime someone loses someone due to death it's a very stressful ad sad time in their livesWe understand that and that makes our part of jobs that much more difficult when
someone needs to cancel their reservations due to the death of a loved one. I have spoken to *** and she thought she had sent the camp credit voucherShe will be sending it to Ms*** this weekWe have spoken to Ms*** and apologized for not mailing the voucher to herWe let Ms*** know she should receive it in the mail in the next few days and if for some reason she does not receive it to let us knowWe want to ensure she receives what we promised her. Thank you for bringing this to our attentionWe greatly appreciate the opportunity to ensure our guests excellent customer service. Sincerely,*** ***General Manager